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Accessibility Plan and Progress Report
The intent of the Accessibility Plan is to outline how RBC will identify, remove and prevent barriers for Persons with Disabilities and meet relevant requirements of Accessible Canada Act (ACA).
Each year, RBC will publish a Progress Report which summarizes progress made during the respective reporting period.
Learn more aboutthe Accessibility Plan
Accessibility Plan
Accessible Customer Service
RBC, which includes Royal Bank of Canada and its subsidiaries, is committed to ensuring that its customer service accessibility guidelines.
View Our Accessibility Standards
Available Service
At RBC we are committed to providing our clients with services that meet their diverse needs.
Contact UsRBC Employees
Diversity & Inclusion at RBC
Diversity and Inclusion is more than just a value – it’s our strength. We’re proud of the progress we’ve made, and we’re motivated by what’s still to come.
Learn More About Diversity & InclusionSupport for Diverse Groups
From internship programs to awards to celebrations and more – find out how RBC empowers its employees and support communities.
Learn More About Support for Diverse GroupsCareers at RBC
At RBC, we’re committed to creating an environment where everyone can realize their unique ideas and reach their full potential.
Learn More About Careers at RBC for Persons with DisabilitiesBanking Accessibly at RBC
The way we see it, different is good. We're committed to building on the unique talents, experiences, and perspectives of individuals —including employees, clients and others who have dedicated their lives to promoting accessibility. And we appreciate the opportunity to tell you how we're fulfilling that commitment.
Featured Article - Interacting with Individuals Using a Guide Dog
In a presentation given to an international emergency preparedness conference, former RBC Business Continuity Management Advisor, Todd H. Bardes, offers insights and information related to interacting with individuals using a guide dog.
Feedback
We are constantly looking for ways to improve the experiences of clients and employees with disabilities. Please contact us.
Media Relations
Journalists seeking information for stories are invited to contact a member of our Media Relations team.
Job Application Assistance
Email us if you are a person with a disability and have questions or would like help with your application.