Products and Services Guide

Detailed Information for HSBC Bank Canada Clients

Choose from the options below for details on the migration of your HSBC Bank Canada products and services
to Royal Bank of Canada (RBC). Find features and benefits, important terms, fees, rates, amendments
and more to learn more about your RBC products and services.

Please note the following changes to the RBC Product Migration Guide
  • The timing of when you will receive your RBC® Client Card (Debit Card) or RBC client number, as noted on pages 3 and 36 of the RBC Product Migration Guide, has changed. You can expect to receive your RBC client number by the end of March 2024.
  • Fees for International Money Transfers, as seen on page 9 of the RBC Product Migration Guide, have been eliminated. The new fee structure is as follows:
  • Transaction Amount Fee
    Up to $1,000 $0.00
    $1,000.01 - $7,500 $0.00
    $7,500.01 - $50,000 $0.00
  • Monthly fees on Foreign Currency Accounts, as seen on page 36 of the RBC Product Migration Guide, have been eliminated. You will not be charged a monthly fee for your Foreign Currency Account.
  • Account Features RBC British Pound eSavings™ RBC Euro eSavings™ RBC Hong Kong Dollars eSavings™
    Monthly Fee £0.00 €0.00 $0.00
  • If you are an international student who purchased a GIC through the HSBC Bank Canada International Student GIC Program (ISP), you were provided with information on page 70 of the RBC Product Migration Guide. This information has changed as follows:
    • Your GIC will be migrated to a Non-Redeemable GIC at Royal Bank of Canada.
    • If your GIC has not issued any payments prior to migration, after migration to Royal Bank of Canada, it will be converted to an RBC Income Builder GIC, that will distribute payments monthly to you for up to one year, until your original investment amount and applicable interest has been returned to you.
    • If your GIC has issued at least one payment prior to migration, we will be redeeming your GIC, without penalty, and distributing a one-time payment of all remaining principal and accrued interest payments to you at your next scheduled payment date.
  • You were provided with information on page 68 of the RBC Product Migration Guide in regards to leap year interest calculations related to your Term Deposits or GICs. Please refer to the updated information below:
    • You may notice a difference in interest rate calculations for leap years on your migrated GICs and Term Deposits. This may give rise to a difference in the amount of interest you will receive at maturity, as disclosed in your Confirmation from HSBC Bank Canada. As such, we will credit you the difference between the interest amount disclosed to you on your HSBC Bank Canada Confirmation that was issued at the time of your purchase, and the amount calculated by RBC systems, in the months following migration. You will be notified once the credit is processed via direct mail.
Please note the following changes to the RBC Product Migration Guide
  • The timing of when you will receive your RBC® Client Card (Debit Card), as noted on page 2 of the RBC Product Migration Guide, has changed. You can expect to receive your RBC Client Card by the end of March 2024.
  • Please note, if you have a power of attorney (POA) on your HSBC Bank Canada account(s), as noted on page 4 of the RBC Product Migration Guide, you may receive an ABCC debit card for the attorney. This is in addition to the Primary Card that has been issued to your business.
  • The date at which Bill Payment Payees will migrate for RBC Bill Payment via Online Banking for Business, RBC Express/RBC PayEdge as noted on page 64 of the RBC Product Migration Guide has changed. Any new Bill Payment Payees added after January 13, 2024 will not be migrated.