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Important Details for Migration Weekend
Your products and services have started migrating to RBC Private Banking. Check back throughout the weekend to find the status of the migration.
Tips for Your First Month at RBC
Please use the post-migration checklist and tips below to make the most of your first few weeks at RBC.
Enrol in RBC Online Banking, if you haven’t already.
With RBC Online Banking and the RBC Mobile app1, you can easily check your balances, view transactions and statements, pay bills and transfer funds at your convenience.
Enrol in RBC Online Banking
Protect yourself against fraud.
Be aware of random, unexpected requests for your banking or investment-related information, including personal details, usernames and passwords. Unless you contacted us first, RBC Private Banking will not ask for this information through email, text or over the phone.
Contact us if you have questions or need support.
We’re here to guide you and help you through each stage of your journey. If you have questions or need support, please reach out to your RBC Private Banking team or call 1-800-769-2506.
Safeguarding your privacy and personal information is important to us. We hold ourselves to the highest standards of privacy management practices to keep your information safe. Please see the RBC Global Privacy Notice and RBC Digital Privacy Notice for details.
Benefits You Can Expect
From tailored advice to unique and specialized solutions, you now have access to the best of RBC Private Banking.
A Dedicated Team
Receive preferred care and proactive service from your client relationship team and Relationship Manager to help you grow your wealth, diversify your assets and leverage opportunities.
World-Class Service
Work directly with your Relationship Manager and a team that understands your desire to leave a legacy and grow more than wealth.
Customized Advice
Benefit from a tailored advisory process that allows us to better understand your current and future needs, and ensures the advice you receive is relevant, timely, and appropriate for your circumstances.
International Capabilities
Stay connected to your global accounts—view your HSBC account balances in other regions, hold foreign currency accounts and trade on Canadian, U.S. and international exchanges through RBC Direct Investing.
Award-Winning Avion Rewards Program2
Benefit from the market-leading travel offering, innovative shopping companion, cash-back deals and the ability to redeem Avion points3 for financial rewards, gift cards and more.
Portfolio of Partners
Access a wide range of RBC Wealth Management partners and services, including Investment Counsellors, Estate and Trust Advisors, Estate Planning Specialists, and High Net Worth Planning Specialists.
Personalized Credit Facilities
Receive a proactive, well-thought-out credit strategy from a credit specialist who will review, plan and maintain all your credit facilities in conjunction with your Relationship Manager.
Royal Circle Membership at RBC Direct Investing4
Enjoy exclusive benefits such as priority access to our most experienced representatives, premium research, and preferred margin rates at RBC Direct Investing.
Eligible deposits in your migrated accounts continue to be protected by the Canada Deposit Insurance Corporation (CDIC).
Former HSBC Private Investment Counsel5 Client?
Learn more about RBC Wealth Management, where you have access to world-class investment and wealth stewardship services.
Frequently Asked Questions
®/™ Trademark(s) of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. © Royal Bank of Canada 2023.
RBC Direct Investing Inc. and Royal Bank of Canada are separate corporate entities which are affiliated. RBC Direct Investing Inc. is a wholly owned subsidiary of Royal Bank of Canada and is a Member of the Investment Industry Regulatory Organization of Canada and the Canadian Investor Protection Fund. Royal Bank of Canada and certain of its issuers are related to RBC Direct Investing Inc. RBC Direct Investing Inc. does not provide investment advice or recommendations regarding the purchase or sale of any securities. Investors are responsible for their own investment decisions. RBC Direct Investing is a business name used by RBC Direct Investing Inc.
‡ All other trademarks are the property of their respective owner(s).
Exceptionally Personalized Investment Management for HSBC Private Investment Counsel Clients
From March 2024, your HSBC Private Investment Counsel* services will be migrated to RBC Wealth Management, where you will have access to world-class investment and wealth stewardship services.
As part of RBC Phillips, Hager & North Investment Counsel and the broader set of RBC Wealth Management services, you will receive a consistent, disciplined investment approach, highly personalized service and a client experience that extends beyond investment management to encompass family wealth stewardship.
Disciplined approach: Stay aligned to your investment objectives and strategies with our established investment approach and firm-wide strategy that is inclusive of our leading investment strategists, economists, and portfolio risk specialists. You benefit from the collective wisdom of both your Investment Counsellor’s personal insight and RBC Wealth Management.
Leading money management: Access award-winning RBC Global Asset Management1 products, plus carefully selected third-party investment managers, and market-leading private equity/alternative managers.
Family wealth stewardship: Enjoy preferred access to our in-house team of 250+ tax, legal and financial experts. Your wealth management strategy encompasses tax, retirement, succession and estate planning. We also collaborate closely with your other trusted advisors to deliver a truly integrated experience.
Peace of mind: Your aspirations. Your family. Your security. Your health and well-being. What’s important to you is important to us so we always keep your priorities top of mind when managing your investments and wealth. Further proof of our commitment is through our partnership offers such as wellness services from health care providers.
Learn more by visiting RBC Wealth Management.
* The Private Investment Counsel service is a discretionary portfolio management service offered by HSBC Private Investment Counsel (Canada) Inc. (HPIC). Under this discretionary service, assets of participating clients will be invested by HPIC or its delegated portfolio manager, HSBC Global Asset Management (Canada) Limited (AMCA), in securities, including but not limited to, stocks, bonds, mutual funds, pooled funds and derivatives. Commissions, management fees, custodial fees and expenses all may be associated with the use of the Private Investment Counsel service. Neither the Private Investment Counsel service nor any of the securities purchased as part of the Private Investment Counsel service are guaranteed or covered by the Canada Deposit Insurance Corporation, HSBC Bank Canada, or any other investor protection fund or deposit insurer. The value of an investment in or purchased as part of the Private Investment Counsel service may change frequently and past performance may not be repeated. HPIC is a wholly owned subsidiary of, but separate legal entity from, HSBC Bank Canada and provides its services in all provinces of Canada, except Prince Edward Island. AMCA is a wholly owned subsidiary of, but separate entity from, HSBC Bank Canada. Full terms and conditions are available at hsbc.ca/importantinformation.
Portfolio Management for the Private Investment Counsel service is provided by HSBC Global Asset Management (Canada) Ltd.
Private Wealth Planning services are offered through HSBC Private Investment Counsel (Canada) Inc. (HPIC), a wholly owned subsidiary of, but separate legal entity from, HSBC Bank Canada and provides its services in all provinces of Canada, except Prince Edward Island.
1 RBC Global Asset Management Inc. earns 11 Refinitiv Lipper Fund Awards 2022 Canada for investment excellence.
RBC Phillips, Hager & North Investment Counsel Inc. and RBC Royal Bank of Canada are separate legal entities that are affiliated. RBC Phillips, Hager & North Investment Counsel Inc. is a member company under RBC Wealth Management, a business segment of Royal Bank of Canada. ® / ™ Trademark(s) of Royal Bank of Canada. RBC and RBC Wealth Management are registered trademarks of Royal Bank of Canada. Used under licence. © RBC Phillips, Hager & North Investment Counsel Inc. 2023. All rights reserved.