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In this edition of Disruptors: The 10-Minute Take, co-host Trinh Theresa Do tackles the hot topic of cybersecurity with Matt Hedberg, Software Analyst at RBC Capital Markets. With cyber attacks increasing in both frequency and severity, how should businesses and individuals protect themselves? Episode Notes: For more information on RBC Capital Markets, visit www.rbccm.com.
Speaker 1 [00:00:02] Hey, Speaker 2 [00:00:03] it’s Theresa. Welcome to disruptors, the 10 minute Take where we dive into the latest innovation, tech and economic buzz. For this week’s take, we’re tackling cybersecurity, an issue that’s become even more prominent with the war in Ukraine. In addition to the large scale violence and physical destruction, the country has also experienced a bevy of cyber attacks and security breaches that are changing the face of war and spilling over into civilian arenas. How will this affect the way businesses and individuals protect against cyber threats? And what does it mean for the future of digital networks? To help us better understand cyber health and best practices is Matt Hedberg, software analyst at RBC Capital Markets in Minneapolis. Prior to RBC, Matt spent eight years in the software industry. Matt, welcome to the 10 minute take. Speaker 1 [00:00:50] Thanks. Happy to be here! Speaker 2 [00:00:51] Cyberattacks have been a facet of online life and digital business for years, but the war in Ukraine has put a spotlight on them, especially as we’ve seen critical infrastructure get hit areas like energy, utilities, transportation, health care. What’s changed about cybersecurity in the last couple of years, particularly as we’ve migrated much of our lives online due to the pandemic? Speaker 1 [00:01:15] You know, honestly, it started well before Covid. It started well before the SolarWinds breach of 2020. You know, ever since the dawn of computers, there has been malware. There’s been bad actors exploiting vulnerabilities, and it gave birth to obviously a huge cybersecurity industry over the last 20 plus years. Some of these trends have accelerated recently. Covid is, we think, ultimately the biggest accelerant of all of them ultimately is forcing all of us. Whether it’s work, play, exercise, vacation to leverage more technology, something we refer to as digital transformation. And with that comes a whole new digital infrastructure and a whole new security posture. So Covid really accelerated trends that were already in place. The SolarWinds security breach of 2020 was very much an on premise oriented breach, and that subsequently, we think, pushed a lot of CEOs and CTOs to even want to move more critical infrastructure to the public cloud. Ultimately, we think a precursor to a digital transformation is a security transformation that really requires a whole different way of thinking about cybersecurity and whatever the next breach might be. A week from now, a month from now, there will be more. We just think the world is not where it needs to be from a cyber defense perspective. Speaker 2 [00:02:23] How have cyber attacks evolved and what are the most common types you’ve been seeing lately? Speaker 1 [00:02:28] From a warfare perspective, obviously, historically it was very much air, land and sea, but increasingly cyber attacks. You know, people can do that from their basement, right? And it doesn’t have to be nation state. It can be a rogue group of criminals that can hide behind firewalls and have their traffic, hop around multiple networks and really conceal their activities. A lot of times it could be malware. It could be phishing attacks. It could be brute force de dos attacks. It can be identity attacks. There’s a whole bevy of tools that cybercriminals are using to inflict more cyber pain, right? Speaker 2 [00:03:00] And just a couple of weeks ago, Canada’s federal government did warn businesses and organizations to bolster their cyber defenses as the crisis unfolded. So what are the biggest gaps that still need to be addressed in terms of how companies should be guarded themselves against these attacks? Speaker 1 [00:03:16] Yeah, I think it’s, you know, part of it is a frustration. I think among a lot of CTOs that we talked to, there’s this view that no matter what I do, the cyber criminals will be one step in front of me. And so that ultimately has led to a real proliferation of I want to buy everything because the more I own from a security perspective, the safer I feel. Yet oftentimes, the more you have, sometimes the more complicated your security posture is and stuff falls through the cracks. So we think over time there will be a sense of consolidation because sometimes less is more. And the more that you can have a single pane of glass to look at all of your cyber risks and defense, that’s a powerful thing. We also think that with the advent of cloud computing, we’re seeing a lot of these cloud security vendors do more with data. So CrowdStrike, one of our favorite companies that we follow, has a massive cloud native threat graph database where they’re able to see trends and anomalies faster than, say, a company could if they were analyzing all the data themselves and really the power of the crowd in this case. So we think some sense of market consolidation, additional cloud based technologies and really, when we think of what’s critical from a cyber defense perspective, we think there’s several core pillars identity. Knowing who you are is a critical aspect of cyber defense, how then you access critical infrastructure. So this is called zero trust, and it’s effectively saying, OK, Matt, you are who you say you are. Now we’re going to authenticate you to what you’re getting after, and there’s companies that are specifically designed for this kind of secure digital gateway, if you will. Another line of defense is cloud work will protection. So putting parameters around protecting cloud workloads, that could be stuff that a company like RBC developed internally. It can be public facing applications like salesforce.com. But but protecting that cloud workload, we think, is a critical aspect. And so we think ultimately, if you’re able to address identity, secure connection and protecting cloud workload, obviously there’s other aspects of cyber defense, but those we think are critical aspects of this next gen security posture that we’ve been talking about. Speaker 2 [00:05:13] So pivoting now to perhaps the opposite end of the spectrum, looking at individuals, you know, you mentioned that some of these cyber attacks happen from non-state actors, from some person in their basement, and the same could be said for how they manifest on home computers. You know, cyber attacks could be launched from unwitting hosts. An attacker could probably take control of my computer without me knowing. And so from an individual point of view, what are the biggest vulnerabilities that most people just aren’t aware of? Speaker 1 [00:05:41] Yeah, I think there’s been so much focus on enterprise security or federal or state and local security. I think oftentimes individuals, we are the weakest link of the day, right? We could click on an email that we shouldn’t click on or a URL that we shouldn’t click on. And ultimately, so we are sometimes the last line of defense, whether that’s you and a corporation or you as an individual in your private lives. And so there’s been less technology devoted to protecting individual consumer security. There’s a handful of larger consumer security vendors out there, but some of it’s generational. I think a lot of younger kids and one feels and didn’t necessarily grow up with a fear of computers, you know, doesn’t think about cybersecurity as much as, say, like an RBC, what, for instance. And so I think a lot of it’s education. I think there’s some basic security measures that consumers can take. Obviously, identity fraud is a huge thing, but yeah, it is when we’re talking about potentially the weakest link in the chain being humans. I think there’s certainly more that we all can do individually. And some of it’s just education. You know, knowing what looks fishy is certainly an aspect of it. But deploying oftentimes, you know, enterprise grade security for individuals is not something that really happens today, but I think something that certainly could be an interesting avenue to to explore. Speaker 2 [00:06:52] OK, so when we look at the latest market moves on cyber defenses, we saw Google purchase cybersecurity firm Mandiant for $5.4 billion this week, and it’s one of the largest acquisitions in the tech giant’s history. It’s also a big bet that helping companies better address cyber threats is also very good for business. But in your view, what is the right balance for private sector companies and governments in assuming responsibility for cybersecurity? Speaker 1 [00:07:19] You know, on the Google acquisition of Mandiant, it speaks to how important the hyperscalers IWC Azure GCP are taking cyber security. Microsoft has, I think it’s a $10 billion security business internally, and so we think there will be continued spending from a public cloud perspective. Now what’s interesting, though, a lot of the public companies that we cover can play across multiple clouds. We call it like, you know, multicloud or hybrid cloud. And a lot of organizations like RBC are leveraging multiple public clouds for the workload. And so while we think the hyperscalers will continue to invest both organically and inorganically in this case, Google bought Mandiant. We also think there will be a need for independent sort of software security vendors that can play across clouds now. The question was also to what is that from a federal perspective, to an individual corporation to an individual person in their personal life? Obviously, there’s varying degrees of things that governments are doing. There’s things like Europe has implemented data security or data breach laws where if you know, if a company is breached, they have to disclose that breach to alert the public that they’re potentially their identity has been compromised. And so federal governments around the world are really deploying a number of sort of more governance based items. Corporations are clearly spending billions and billions to secure their own networks. But yeah, I think it is a tough balance, right? Philosophically speaking, a lot of federal governments take more of a defensive posture when it comes to cybersecurity. They’re not taking an offensive view, right? And so in some regards any the federal agencies are a bit hamstrung in taking a more defensive posture. But I think a lot of the enterprise security vendors that we now cover more of the cloud based cybersecurity vendors are doing some amazing things with data that can prevent breaches. And so that defense mechanism, we think, ultimately needs to make its way further, both into the federal government perspective as well as humans and individuals in their own personal lives. Speaker 2 [00:09:06] As we look forward, do you think this marks a turning point in global technology development and network connectivity? To what extent do we think this increasing threat of cyber attacks is going to slow down growth in the Internet of Things, for example? Speaker 1 [00:09:20] Yeah. Covid. If it taught us anything kind of reverting back to the sort of our conversation, the world is digital. We all know that, and we all relied on technology to survive and thrive during Covid. Those trends aren’t reversing. It’s now a function of cybersecurity to continue to make advancements to enable this. And so this is a critical thing of what we talk about in our research is that digital transformation, so moving more workload to the cloud is ultimately a secure practice. But then also security transformations to enable that has to happen in conjunction. And so therefore we think the overall cybersecurity spending environment will remain robust for a long period of time. Speaker 2 [00:09:57] Right. So as we grow more connected. It’s cybersecurity, we’ll just have to keep up with advances in technology. Speaker 1 [00:10:03] Exactly. We’re not going back to pen and paper as much as I think we’d all like the nostalgia of writing letters and receiving them in the mail. This world is digital. That’s not changing. And so we do think that cyber defense is a paramount aspect of further enabling digital technologies, and we’re not going back. Speaker 2 [00:10:22] That’s fascinating. Thank you so much for joining us today, Matt. Speaker 1 [00:10:26] Thanks, Theresa. Speaker 2 [00:10:27] And that’s a wrap for this week’s 10 minute take. I’m Theresa Doerr. Join us next time as we dig into the resurgence of travel happening in Canada right now as COVID restrictions finally ease after two years. Talk to you soon, disruptors. Speaker 3 [00:10:45] The 10 minute take is created by the RBC Thought Leadership Group and does not constitute a recommendation for any organization, product or service. It’s produced and recorded by Jar Audio. For more disruptors content like or subscribe wherever you get your podcasts and visit RBC dot com slash disruptors.

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Venture financing in Canada reached an all-time high in 2021, but women-owned businesses remain underrepresented in the funding pool. At stake is Canada’s economic growth: every year we don’t have parity, the Canadian economy loses out on $100 billion. To create equal opportunities for women, we need to change not only who gets hired or funded, but who makes those decisions. As men dominate the world of venture capital, male-owned firms are four times more likely to report receiving venture capital funding than those owned by women, according to this 2020 report by the Women Entrepreneurship Knowledge Hub. But progress is finally being made to move the needle for diversity and inclusion in VC and with it, greater focus for supporting women-led firms. If we’re serious about growing our economy, we need to get serious about tearing down the barriers for women’s participation. We tackled the push for inclusion in the venture capital space on the latest Disruptors podcast, in recognition of International Women’s Day. As we heard, there are reasons to be optimistic for a more equitable financing future in Canada. Here are a few:

1. Transparency and tracking are key to measurable progress

If women are to receive a larger share of the funding pool, more women VC partners are needed to write those cheques. A recently published report called, “State of Diversity and Inclusion 2021” by the Canadian Venture Capital and Private Equity Association acts as a benchmark of diversity, equity and inclusion across the industry, in hopes of measuring lasting change. As many as 73 Canadian Venture Capital firms agreed to participate in the survey, signalling a step in the right direction for tracking and accountability. “[What] surprised me about that effort was actually how willing VC firms were to engage and how different the conversation is now than it was three or five years ago,” said Laura McGee, Diversio’s founder and CEO who partnered with the CVCA for the report. Diversio uses artificial intelligence to analyze and improve diversity and inclusion in the workplace. Having more women in leadership positions at VC firms is a better investment, too. According to a 2018 report by the Boston Consulting Group, businesses founded by women ultimately deliver higher revenue—more than twice as much per dollar invested—than those founded by men. So why the disparity? Often women are building companies in industries that male investors may not truly understand, according to Michelle McBane, Managing Partner at StandUp Ventures. Women represented 19.4% of venture capital partners in 2021, compared to 11% in 2019. But there is still considerable room for improvement to get that figure closer to the 50% mark.

2. Peer support and mentorship matter

Put simply, success breeds success. As more women-led companies scale and grow, a trickle-down effect happens where they become role models for other aspiring women entrepreneurs, and share secrets and best practices for raising capital. “The founders in our portfolio who’ve gone on to raise some substantial rounds of financing are now coming back and spending time with the younger generation of founders—the first time founders—and sharing their stories,” said McBane. But men have a role to play in mentoring as well. “I think an equal lever is we need straight white men at venture capital firms to personally mentor and sponsor up-and-coming aspirational entrepreneurs,” said McGee, who recently went through the fundraising process herself and raised over $8 million.

3. There are more funding opportunities in place for women founders

With women struggling to receiving more financing than men, more than 83% of women-owned SMEs use personal sources of financing to start their businesses. Luckily, as awareness on this issue grows, new funds and sources of capital that specifically invest in women-founded firms have surged both in Canada and the U.S. Seed stage funds like StandUp have invested in 16 women-led, or co-led companies to date, and recently raised their second fund of $30 million. Since its inception in 2017, Canada has seen more women-focused investment groups come to fruition, including BDC’s Women in Technology Venture Fund, The51, Sandpiper Ventures, and angel investor group Backbone Angels. “I think what we’ve proven is that community does matter and role models do matter,” said McBane.
Speaker 1 [00:00:01] Hey, it’s Theresa. It’s no secret that Covid has had a devastating impact on people and businesses. But the pandemic hit female dominated industries, especially hard sectors like food services, education, retail and health care hemorrhaged workers once lockdowns began. Female participation in the workforce plummeted to a low of 55 percent, a level not seen in decades. Things have since bounced back, and according to new research from RBC Economics and thought leadership, more than eight in 10 working age women were working last year. That’s the good news. But even in this hot labour market, there remains a nearly eight percent gap between working age, men’s and women’s participation rate, and that gap doubles for women with young children. The challenges women face are everywhere, from the shop floor to the corner office to the boardroom. If we’re serious about growing our economy, we need to get serious about tearing down the barriers for women’s participation. Every year, we don’t have parity. The Canadian economy loses out on $100 billion, but boosting the share of women owned small businesses could create billions and create economic momentum for decades to come. To get there, we need to change not only who gets hired or funded, but who does the hiring and funding. And that means ensuring women have a seat at the table and have a say in major decisions. Women’s participation in the labour force is not just another economic statistic. After all, it’s a benchmark for how well we’re doing as a society and how much further we have yet to go. This is disruptors, an RBC podcast, I’m Trinh Theresa Do. In this episode and recognition of International Women’s Day, we’re taking a look at what progress women have made in Canada’s labour force, especially in high skill fields such as business and finance. But we’re also asking some tough questions about why parity for employment and funding is still an issue in Canada, even as women are becoming business owners and entrepreneurs at a faster rate than men. To help answer some of these questions, we’ve convened two figures well versed in this space. Michelle McBane is managing partner at StandUp Ventures, which invests in women-led startups and just secured more than $30 million in initial capital for its second fund. RBC, full disclosure, is an investment partner contributing $5 million over the past few years, and Laura McGee is CEO of Diversio, which uses AI technology and human expertise to help organizations create tailored diversity and inclusion benchmarks against their peers. Laura Michelle, welcome to disruptors. Speaker 2 [00:02:50] Thanks. Speaker 3 [00:02:51] Thanks for having us today. I really appreciate it, and it’s always good to see Laura on the other side. Speaker 1 [00:02:55] So I’d like to start with a perception about women and access to capital. Namely, their supply of capital is not the issue that there are lots of funds ready to be accessed by women entrepreneurs. And yet female-led startups get a tiny fraction of the total VC funding worldwide. I think Crunchbase data recently showed that in 2020, the proportion of dollars to female only founders declined to two point three percent, which is tiny. So what’s going on? And Michelle, I love to start with you. Speaker 3 [00:03:23] Sure, it’s been an ongoing evolution, I would say, of investing in women that are co-led ventures. And so the numbers are particularly low when it’s 100 percent female founding team and where we focus and where we invest is at this stage because that’s where often the typical pattern recognition that you’ll see VCs and investors look for so successful founding team or telling a really, really big story that may or may not be something you can achieve or pitching folks across the table who don’t look like you. That’s where the challenge is really at the seed stage for. For folks who aren’t part of the flow to raise money, it’s always challenging to raise venture money. It’s challenging for any business. And not all businesses are venture great deals. But when you layer some of these other elements there, it makes it particularly challenging. So our goal is to get companies through that seed phase where there’s very limited data, very limited metrics, right? So that is that first piece. The second piece is often women are building companies that not all investors truly understand, and we do focus more on the traditional VC B2B enterprise. But many women founders are disrupting other industries, and that may not again be well understood by the investor across the table. So the other thing you’re seeing, particularly in the U.S., are a whole bunch of new funds focused on exactly those types of businesses. And those are also the emerging pools of capital in the new groups who are raising funds to invest in a different kind of business. Speaker 1 [00:05:03] Michelle, you mentioned a lack of pattern recognition that some of their ventures are not as well understood. Laura, I want to turn to you. Could that be in part explained by the underrepresentation of women in these VC firms? Speaker 2 [00:05:14] I think that’s a big part of it in our research and our experience it comes down to. And I’ll give you maybe the data and then our experience as a startup. So on the one hand, the data tells us that women are less likely to ask for capital. A lot of that comes down to women often prefer loans to equity. But also, there’s that scale of having a network that helps you go in and ask and value your business and ask for a significant amount of money. And then on the flip side, when they do ask where they’re less likely to receive it, I mean, we struggled to raise early on. Michelle is, I think, an outlier, an exception of someone who said, I think that this business has legs, others. The primary objection that we heard is we don’t believe that this market is willing to spend money. We don’t believe that diversity and inclusion is something businesses will actually pay for, and we’re not completely convinced that it’s going to improve business performance. And that assumption was wrong. We obviously bootstrapped and did incredibly well and raised a series on fantastic terms when we didn’t have to. And I think looking back now to a powder team on the back that we saw an opportunity that a lot of men benefiting from the existing work system we’re benefiting from. And it was hard for them to, I think, sometimes see a future that looked a bit different than that. Speaker 1 [00:06:29] It reminds me of when I was in grad school four years ago, I organized a panel discussion on innovation and we had featured a VC investor, the founder of a tech ecosystem, organization and policy expert and a female entrepreneur. And I was honestly quite shocked at how open and cavalier the discussion got about how the reasons why women were not funded and the investor had said directly that they didn’t. IT funding because they were deemed not ambitious enough or they look like they were a motherhood, pregnancy age, and so my go away and have kids or they might lose momentum or they just overall didn’t seem as committed as men. And I mean, these are hurdles I’m sure you both are not unfamiliar with at all. I’m curious, Michelle, how are you set up differently to eliminate those biases? Speaker 3 [00:07:12] We do catch ourselves as well. I think we intentionally catch yourself with some of our biases. In fact, I have seen so many pictures over the past two weeks where I’ve challenged the founders to actually raise more money than they put out there. You know, if they believe in this, they really believe that they’re ready to spend some money. And I’m not talking about, you know, if you want to raise one go race 10, I’m saying if you want to raise some fifty one should raise one and a half to two, right? Just just really think about it a bit more broadly. And I’ve been seeing that as I as I reflect on that right now. I’ve been seeing that a lot over the past the past two weeks for some reason. And so what we try and do is intentionally think about the way we engage. It’s very clear on our website what we believe in and why we do what we’re doing. I would say the founders, we’ve made 16 investments now since we started. The founders have now started to tell our stories. And what I’m also seen is I’m just so excited by this. The founders in our portfolio who’ve gone on to raise some substantial rounds of financing and have gone through, you know, when to turn to 50 to 200 employees are now coming back and spending time with the younger generation of founders, the first time founders and sharing their stories. And I think that, to me is what’s particularly unique is the power, the community that we’re building, and that’s what we’re really doubling down on Speaker 1 [00:08:33] as an investor. To what extent do you encourage or influence the companies you invest in to implement some of those D&I efforts or ESG in their organizations, Speaker 3 [00:08:43] so we don’t in the early days? Our view is that if you have and we focus on gender primarily, but if you have a more gender balanced leadership team, founding team from the get go, that’s going to trickle down and you’re going to be naturally going to be able to attract a different pool of talent. And so that’s proven to be very true and we just updated our data. But from memory overall in other employees and in all of our portfolio, 50 percent are women versus the norm. Gosh, I don’t know, Laura, 10, 15 percent in the tech startup world, there are 38 percent women on boards and all but one company has a woman on the board. So different, different other level of leadership. So the 50 percent in senior leadership, 42 percent of women overall, and we measure that regularly. And so that’s our thesis in action. And it’s really not surprising. I often talk about Uber because they’re not here, but in the early days, you know, everyone looked and felt like that CEO. And because you hire her, you know, in the early days, then you hire from your pool of talent. And it’s been fascinating to watch. So do we actively put different programs in place? We don’t at the early days and we just they just kind of naturally evolve such that when you have to start implementing them, they’re already happening. Speaker 1 [00:10:01] Yeah, well, that’s really an encouraging statistic. 50 percent. And Laura, I want to turn to you and February diverse you and the Canadian Venture Capital and Private Equity Association released a survey on the state of diversity, equity and inclusion in the private capital industry. I’d love to hear what were the findings that most surprised you from that research? Speaker 2 [00:10:20] I would say the first thing that surprised me about that effort was actually how willing VC firms and private equity firms were to engage and how different the conversation is now that it was three five years ago when it comes down to the actual data. There was some improvement on gender representation in venture capital, racial and ethnic diversity in Mudrick Capital. So I think we are seeing some improvement on representation. For me, the most meaningful findings are on that inclusion piece. And so what experience are our investors having when they’re sitting at the partnership table, when they’re trying to make their way up the associate track? And so some of the key barriers that we saw come through are, for example, women at the partner level are struggling on a few metrics. So things like do they feel like someone senior to them is invested in their career development? We saw about basically half the degree of confidence among women, as we did among men. Workplace flexibility is another example. Women are saying that they are not always able to balance their work and home care responsibilities. It’s not about working fewer hours, it’s about working them flexibly. And so I think servicing those opportunities for how do you create a workplace where women and other diverse employees are able to do their best work, put their best ideas forward? That’s a real opportunity area. Yeah. Speaker 1 [00:11:35] And I really appreciate how we are advancing the conversation from diversity to inclusion, and I hear this phrase a lot. Diversity is what you have or don’t have. An inclusion is what you do with it. Laura, can you explain what you mean by inclusion and how does diversity track it? Speaker 2 [00:11:51] Right, so. I and everyone completely agree, and we are obsessively focused at divers here. How do you improve business performance through diversity and inclusion and getting the right people at the table is really half the battle? And so for us, when we started early on, the first problem statement was how do we find the concept of inclusion? How do we define a concept of allowing everyone to bring their best selves to work, be engaged, be productive, you know, hit those targets. And so what we did is we worked with academics and we came up with basically a framework that looks at six key metrics that are measurable. Objective can be compared to peers and collectively define what it means to have an inclusive workplace. So you’re looking at things like inclusive culture, for example. So whether your opinion is valued by your team, obviously critically important in the investment industry, which is all about, you know, the marketplace of ideas and getting to the right answer all the way to things like workplace safety. So is the workplace free from harassment? Mental, physical, sexual, which you know for obvious reasons, not only inhibits performance but creates meaningful risk in a social media era where MeToo scandal will absolutely bring down your business? Speaker 1 [00:12:59] I would imagine that as a as a leader in an organization that that can sometimes be really hard to track and I am very curious. Michel, have you experienced any challenges just measuring inclusion? Speaker 3 [00:13:10] So I’m just starting to peel that back. And so with the CDC report was very much focused on the capital allocators and at the venture level and measuring it there. I’m excited to start thinking about how we can share this with our portfolio, and I know Laura has done some work at diversity with some of the Canadian companies and measured across some VC funds the inclusion metrics in their portfolios. And I think there’s been some pretty interesting data there. The other piece is, you know, when we did the CBC benchmark report, it was to benchmark and it was seen when we do this again in two years from now, has some action been taken and has there been some changes then? What we did find just simply at the VC level is the women partners from a study that was done two years prior to now have gone up from was it 12 to 19 percent. So already a significant movement in two years of more women at the partner level allocating capital. And I think that’s the first step that you have to have to start kind of trickling down into the investment space. So. So I’m pretty excited to start thinking about how we could work with diverse you at the portfolio level because I think there’s some pretty interesting opportunities there. And the founders are ready for it. Speaker 1 [00:14:23] This has been really energizing, but we’re going to take a quick break. Coming up more of my conversation with Michelle McBain and Laura McGee. Speaker 4 [00:14:35] You’re listening to Disruptors, an RBC podcast. I’m Dawn Desjardins, deputy chief economist at RBC. As you’ve heard off the top, RBC Economics has just released a report called The Turning Point Leveling the Playing Field for women in Canada’s labor market, and we look at the importance of boosting women’s pay and participation in the labor force and tackle some of the solutions, like establishing greater parity between maternity and paternity leave and reducing the financial burden of taking parental leave, creating more opportunities for upskilling and pathways for women into senior roles, and recruiting more women into the skilled trades. To learn more, check out the link in the show notes of this episode and visit RBC dot com slash thought leadership. And be sure to follow disruptors wherever you get your podcasts. Speaker 1 [00:15:28] Welcome back. Today, to commemorate International Women’s Day, we’re talking about how Canada’s VC industry can better support female investors and entrepreneurs. With my guests Michelle McBain from StandUp Ventures and Laura McGee from Diversio. I’d like to dig a little bit deeper, so in my reading of the CVCA report, I noticed there were findings for how women experience the workplace. Findings for how racialized people experience the workplace for those disabilities and people who identify as LGBTQ 2+. And perhaps I minute missed it, but I was curious as to why there was not more mention of people who fall into more than one category. And so I guess, Michelle, how would you go about addressing these barriers for women who live at the intersection of different identities? Speaker 3 [00:16:12] Oh, that’s a really great question. I’ll tell you, when I first started this fund in 2017, the questions I was getting around, you know, finding women just as the start was, well, venture funding should be around meritocracy and there really isn’t an issue and, you know, all these sort of things. So I think that, you know, the second part of the journey and really bringing everything to the table, and we’re very intentional about working with as many founders as we can. But for us, that means us going out and meeting founders that spend a little bit more challenging, you know, attending events and doing all that other stuff. The flip side is making sure at the funnel, at the top level that we’re seeing everyone that we can. We try to contribute where we can, even if a company’s not a fit, but at least meeting with people, having a conversation with the founders and getting to know them. And so do we have something formal in place? We don’t? Do we think about it? Are we as intentional as we can be about it? I think we do an OK job on it and we can always do better. It’s about how we how we just to track as broad a pool ourselves of founders to stand up. So I think Speaker 2 [00:17:19] it’s such a good question. I think size does come into play. So to your question around intersectionality, when you get to a certain number of employees that allows you to protect their anonymity, it is critical to look at things like does someone identify with one two three four even non-dominant characteristics in the organization? And we do see it’s a capability of our dashboard. Significant differences if you deep dove and white women, for example, and women of color. For most organizations, that gap in terms of exclusion does grow. So I think the implication here is, you know, you have to know where the barriers are and what kind of individual is affected and the more granular like any other kind of part of your business, the more granular you can get, the more precise you can be with solutions and interventions. But I think it also your earlier point really does, I think, reinforce you can’t assume that because you bring diversity in the door, that inclusion will necessarily result. So especially as companies grow, you need to keep an eye on creating that culture. Some of the most inclusive leaders I’ve ever worked for have been straight white men. Some of the most inclusive leaders I’ve ever worked for have been women of color who are part of the LGBT community, so everybody has the opportunity. I think it’s critical to look at both pieces together, Speaker 1 [00:18:36] going think about racialized female founders and entrepreneurs. What are some of the specific steps that could be taken there to support them? Speaker 3 [00:18:42] So community has been our approach, and for us, it’s helping the founders find a community that makes sense for them, and it could be identifying by gender, but identifying by their various other identities. And it’s getting tricky because our goal is to have more women, founders, starting companies. And so we’re building that pool and it is taking probably longer than any of us would want. But I do see a lot of momentum. So just bringing more folks around the table and then helping them find their peers, you know, the Kapoor Foundation did a study and it was around tech and in some of the larger tech companies. And in fact, they found that a black woman didn’t identify with other women they actually identified with black peers. And so it’s a combination of all of these pieces of elevating folks together, making space for it. We’re just learning all the time and all I do and what I try to do as best I can is just listen and learn every time. And you know, I started with the data of what we’re seeing and what we’ve seen over four years. So if we can take that and just continue doing these different approaches across communities, I think that’s super important. And we call the firm stand up after the little girl standing up to the ball. For us, she was a role model for the founders. She’s confident, she’s curious, she’s fearless. She’s everything you look for in a founder. And so we wanted her to be the muse for the women founders. And so I think what we’ve proven is that community does matter and role models do matter. Speaker 2 [00:20:19] I agree with everything Michelle says wholeheartedly. I actually have a very different answer around what would it take to get diverse founders funded. For me, inspiration, role models, community critical. But for me, I think an equal lever is we need straight white men at venture capital firms to personally mentor and sponsor UP-AND-COMING aspirational entrepreneurs. I had a. All today with a brilliant potential entrepreneur with this fantastic podcast company that she’s already doing is already generating revenue, incredible data and was about to go to the market and ask for about $200000 for twenty five percent of her business and had a deck. And I say this was so much love. She’s a good friend. A deck that was 40 pages long didn’t outline the size of the market and outline how she filled the business to be a unicorn. There’s like three secret things that need to be included in a deck. It’s like an exam that are not honestly well understood unless you have people in your network who have done this before. So you need, for example, what’s your line of sight through 100 million in revenue? It’s a market $10 billion or more. You know who’s on your advisory team? What is the strength of your network? Why are you the person that people are going to believe? There’s this kind of secret shortcuts that women are not always privy to? And so I think it’s going to take the veterans who have been in the industry taking those people under their wing and saying, Listen, this is how it works, and let me personally use my social capital to get you in front of the right people. Speaker 1 [00:21:47] I want to turn to some of the other issues facing women in the workforce, especially women with children. And it’s an issue whether you’re working for somebody else or leading your own business. And my question and we can start with Laura is what role do things like child care policies or support for parental leave play in leveling the playing field in business and finance? Speaker 2 [00:22:07] It really does vary by type of business and even within businesses. It varies by group. Often, things like flexibility are those unwritten rules of a particular team where, you know, some groups tend to not have meetings before 10am a.m. or after 3:00 p.m., which is convenient for parents. Other groups don’t have that culture. So for us, I think, you know, assessing individuals perception of flexibility is key number one, to identify where there’s a problem and then there are really high impact proven programs and policies that can have can make a difference. So, for example, when one of my favorites is having four hours. So scheduling all meetings between 10:00 a.m. and 3:00 p.m., which allows parents to do what they need to do in the morning or after school, you know, other things like shared hours, shared scheduling. Sometimes two people can do the work of one, and those two people now have twice as much time off, which benefits both of them and doesn’t hurt the business. So I think there are a lot of shortcuts, a lot of hacks that can be implemented that have been proven and don’t just really it’s a win win. Speaker 3 [00:23:08] What’s been really interesting through COVID cover, it was really challenging for parents and families in the early days for all the reasons we know well. But what you saw happening after was a really efficient process for raising capital. So one of our founders just sat in her living room and had meeting after meeting, after meeting and within, you know, three weeks had a term sheet. And it was because the partners that the funds weren’t traveling, you could get to them fairly easily. They were open to taking meetings. Their whole lives were more efficient because they didn’t have to travel to board meetings. And so it was really, really exceptional and how you could run a process. And in fact, last year we had a founder who was. We just realized they were growing really, really quickly and were like, Oh my gosh, you should be out fundraising, but oh dear, you’re eight months pregnant. Why don’t you give it a go anyways? And she agreed, and so she could fundraise because she’s sitting behind the camera. And so that bias a woman who’s eight months pregnant walking into your boardroom isn’t there. You actually listened to her story before you saw that. Speaker 1 [00:24:12] Our final question, companies can do a lot to shift the balance. But I want to ask about the role of education and media representation. There’s been tons of studies done that show how in articles about entrepreneurs, only men tend to be quoted as experts and a lot of entrepreneurship courses in university and college. They’re typically taught by male instructors who then bring in male guest speakers and then that reinforces these long held stereotypes. Laura, how do we change the perception of what it means to be an entrepreneur? Speaker 2 [00:24:41] I recently spoke a good friend of mine is at Stanford Business School, which is kind of undeniably one of the best business schools and her biggest complaint and shared among classmates is they have no class on how to bootstrap a business. The entire curriculum is how to raise capital, how to get to the most important VCs, how to get that big stretch valuation. And what we’re seeing is a lot of women and actually a lot of men as well. They want to keep their equity, they want to build a sustainable business. They want to focus on the piano. You know, education role models needs to showcase not just another gender, but another way of doing business and building a company. And that’s going to benefit an equal opportunity for all individuals in society. So I think it’s critically important the role modeling piece. I think, you know, similar to the information sharing I love how you put it, Theresa, is all about showing people how it’s done and who can do it. And that role modeling, I think, is not just for the entrepreneurs who are up and coming. It’s for the VCs and showcasing like, Look, when this person walks into your office eight, nine months pregnant, let’s look at Joanna, who founded Knix, and let’s look at the massive success story that that company was. And you better not miss out because she’s probably running a business that has a good piano. It’s profitable. That’s going back into growth. And in an industry that you and many other competitors don’t know a lot about. Speaker 1 [00:25:58] I love that. Michelle, how do we make it easier for female led founders to succeed? Speaker 3 [00:26:03] You know, I’m going to speak specifically to two venture backed companies because that’s our world. And the answer is the answer. That’s right for the founder, not for us. But we do need to be aligned because if you are going to take external money, take partners in your business, you have to understand what our expectation is because of the promise that we make to our investors. So what we try and do is really talk founders through that journey from the very beginning and share with them, you know, any good readings. And we really encourage them to think deeply about this being the journey they want to go on or not. And then the other piece, you know, as Laura said, like, don’t give up too much equity. We my colleague actually had a thread on Twitter about raised more than you need and actually sure that you know that a valuation that is good for you because otherwise, you know, we’re not at the front of the line building the business. And if you’re not feeling alignment and and you, you’re motivated by your equity to build something, then it’s just not going to work for either party. Speaker 1 [00:26:59] Those are extremely helpful tips for entrepreneurs and Laura. Michelle, thank you so much, both of you, for your time today and for being on the show. Thank you, Speaker 3 [00:27:07] Chris. Speaker 2 [00:27:08] It’s great to have to get. Speaker 1 [00:27:11] So this has been my favorite conversation I’ve had on disrupters thus far, especially on a topic so important to me. It was animating to hear from both Laura and Michelle on the tangible steps to improve outcomes for women investors and entrepreneurs. I particularly loved Laura Straight-forward tips on the key questions female founders need to answer when making a pitch and shocked to learn that it’s not something most women are aware of the simple solution to just tell them transfer that knowledge. And I was encouraged to hear from Michelle about the support of community she and stand up ventures is creating around female founders. It reminds me of something I read recently about the effect of hiring women leaders on the rest of their organization. After General Motors named Mary Barra as CEO, an interesting trend emerged at the company. People began associating leadership qualities like decisiveness and assertiveness with women throughout the firm. Could simply tapping women for leadership roles changes how an organization perceives women? There’s lesson in there for investors, founders and companies everywhere. Thanks again to our guests Michelle McBain and Laura McGee. Next week, join us for the latest tech and innovation buzz with our 10 minute tech series. Until then, I’m Teresa Do and this is Disruptors an RBC podcast. Talk to you soon. Speaker 5 [00:28:35] Disruptors, an RBC podcast is created by the RBC Thought Leadership Group and does not constitute a recommendation for any organization, product or service. It’s produced and recorded by Jar Audio. For more disruptors content, like or subscribe wherever you get your podcasts and visit rbc dot com, slash disruptors.

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In this edition of Disruptors: The 10-Minute Take, co-host Trinh Theresa Do chats with Communitech CEO Chris Albinson about what’s behind the KW region’s burgeoning tech scene. The Toronto Stock Exchange (TSX) recently opened at Communitech as a nod to the incredible growth happening in the area. What’s next for the community? Episode Notes To learn more about Communitech and their mission to help founders start, grow and succeed, visit Communitech.ca.
Speaker 1 [00:00:02] Hey, it’s Theresa. Welcome to Disruptors, the 10-Minute Take where we dive into the latest innovation, tech and economic buzz. This week’s take is on Waterloo’s tech and innovation scene, which has received an incredible influx of investment in the last year. What’s behind that momentum and what’s to come for the region? To help us understand these dynamics is Chris Albinson. He’s the CEO of Communitech, an accelerator in Waterloo for tech companies that helps founders start, grow and succeed. One of its members is ApplyBoard, which we recently featured on our regular show. Communitech was launched twenty five years ago by founders who wanted to make Waterloo a global tech leader. Today, it’s one of Canada’s largest innovation hubs, with more than 6500 members across Canada. Chris, welcome to the 10 minute take. Speaker 2 [00:00:50] Oh thanks, Theresa. So thrilled to be here with you. Speaker 1 [00:00:53] So recently, Communitech Waterloo was the setting for the opening bell of the Toronto Stock Exchange, the first time that the bell was rung outside of Toronto. And we have some audio of it. I would love to play. It was a big moment celebrating the IPOs of magnet forensics, not to mention, of course, the massive amount of funding raised last year. You were there. How did that feel for you and the other founders? Speaker 2 [00:01:23] Well, I can’t give you a little, you know, the backstory and how it happened, but it was really amazing for the TSX to recognize the momentum. I think, you know, as you know, Canada is now the second largest innovation hub on the planet and the fastest growing by forex. And I think what the TSX realized is, you know, it’s time for the mountain to move to Muhammad. You know, in Waterloo, we build stuff and it’s really exciting to kind of see the momentum and we can talk some more about that. But I can tell you when the confetti is blowing all over the place and you’ve got 70 founders in the audience and John Bakers ringing the bell and saying, Hey, like, we’re just getting started. It felt awesome. It was really fun. Speaker 1 [00:02:00] So what does that say about Waterloo’s growth and trajectory? Because Waterloo is an established innovation hub, but now I feel like we’re getting into a new phase for the region. Speaker 2 [00:02:09] Yeah, there’s no question. I think originally when I started, we were hoping by twenty twenty five to get to twenty four thousand tech workers in the region and a billion a year invested last year. Now 2021, that seems like a long time ago. We crossed twenty six thousand tech workers fully four years ahead of schedule, and we crossed $3.2 billion invested in the last 14 months. So we’re on an exponential curve. Waterloo’s now the second largest and fastest growing tech hub in North America. We’re on the trajectory to be fifty five thousand tech workers by 2030. So just getting started. Speaker 1 [00:02:45] Yeah, that’s awesome. So let’s actually talk about the last 12 to 14 months and especially is setting the stage for our listeners who may not be as familiar with what’s been happening. So more money. Nearly three billion dollars was raised in that period of time than, I think in the previous 10 years combined. Why was 2021 such a standout year? Speaker 2 [00:03:04] So I think like all big successes, when you have the party with the confetti like it seems like, Hey, that just happened, it came out of nowhere. But the reality is our founders have been working really hard for a long time. John Baker has been building for 20 years. E! Center that raised four hundred and forty million dollars just announced this week has been working for over 10 years. Martin Bashir, who you had on, recently started his startup six years ago. But all of that work was done, I think, fundamentally different than we’ve ever seen before. The ambition is bigger and with ambition comes more. Talent with more talent has come more capital, which is really what we’re kind of celebrating that moment. But ultimately, you know, what success looks like is 14 companies over a billion in revenue. Our mission is clear. We want to build 14 Shopifys. And I’m very confident we’re on that path. Speaker 1 [00:03:54] Right? Yeah, Rome was not built in a day, that’s for sure. At the start of the pandemic, your team and community spoke to hundred founders in 100 days. What were the most common challenges you heard that entrepreneurs were facing? Speaker 2 [00:04:08] It was really grounding a ton of work, but awesome work. Talking to founders from coast to coast to coast. And we really kind of built all of the work on Cathy Priestner’s work who was the architect of own the podium. Everyone talks about own the podium, but they don’t actually look at the hard work that she did underneath it. And that’s what we base it on. And what we heard from the founders to answer your question was a couple of things. One is they don’t want to do participation anymore. You know, for those of us who remember that, like they really do want to own the podium and they’re saying, Hey, if our ambitions here, we need the support to get there. So we actually built out a data layer for the seventeen thousand startups across the country to understand what the trajectory is not only just on the capital flows, but the performance of the companies and the human capital issues. That’s problem number one, number two and number three for founders right now. So you may have seen we acquired Prospect, the largest job board in the country last year. As of this morning, there’s fifteen thousand four hundred and thirty eight job openings across our startups, and knowing that helps us know, like, what are we got to do to help them? We need to bring more talent in. Speaker 1 [00:05:13] Yeah, exactly. And that’s what Martin Basiri said to us when he was on. And of course, his company is about finding those people around the world and bringing them bring that talent into Canada. How have things changed since those conversations? Two years now into the pandemic, Speaker 2 [00:05:28] we did some pretty cheeky things like we bought a billboard in Times Square in the middle of the pandemic when it was really cheap because no one was in Times Square. And it basically said, you know, if you got H1-B problems come to Canada. That billboard got forty five million media impressions across the United States and Congress itself in the US still had a hearing about little community trying to steal away talent from the United States. I can’t believe that that actually happened, but it did. But you know, that’s what we got to do. We’ve got to be aggressive. We’re competing globally for talent. People are going to know about if if you want to build something awesome, you want to build something big and something that’s good for humanity. Canada is the place to go, build it, and we just need to say that over and over again. And like I said, we crossed our twenty. Five target for talent in the region four years ahead of time, and we just got to bring more awesome people. Martin went from no employees six years ago to now 1500 employees, just as one example. Speaker 1 [00:06:23] So, so be aggressive, be bold. Don’t be these polite Canadians that the world knows us for. So last year, I read that only eight seed stage deals closed compared to 26 in 2019. And for those of us who don’t live in the region outside observers, it’s surprising, given that Waterloo is known for being an early stage tech hub. You know you have two universities and a robust network of accelerators such as community tech incubators, innovation hubs. Of course, the pandemic bear some responsibility for the decrease and deals. But how is this affecting the ecosystem overall? What trickle effects might there be? Speaker 2 [00:06:58] So on the one hand, just to kind of set the record straight, I don’t think the data is correct because they’re basically just using Pitchbook and Crunchbase data. And so what you have to assume is somebody did a C deal and then actually reported it to Crunchbase. What we’re seeing a lot from our founders, so we actually know what the volume was when they’re doing seeds. A lot of them are staying in stealth, so they didn’t want to kind of say, Hey, what am I doing? So they don’t actually report that it got done. So just know that the volumes are a lot greater than that. But I think what is a fair comment to say is there’s a lot of competition for talent. And so when the Googles in the Shopify size are paying 20 30 percent more year on year for really great engineers, that’s putting pressure on our earlier stage companies and it’s harder for them to compete for talent. So I think they’re we’re kind of in that cycle where the competition for talent is making it harder to start a new company. I think that’s clear. But the volume of startups actually that we’re seeing through the door is actually right beside me doesn’t show any slowdown. Speaker 1 [00:07:58] I wanna ask you about some of the solutions and what’s being done to help continue the momentum of the region and especially the true north strategy, which you had alluded to earlier. Can you tell us more about what you’re hoping to build with that 200 million other fund? Speaker 2 [00:08:12] Yeah, so really quickly there’s four parts of on the podium. So just like Cathy Priestner, we’re going to go find the companies that have the probability of success, not the possibility of success. And we’re going to slap the Maple Leaf on their back. And that’s going to be Team Canada because it’s great to say we’re awesome, but like they need to know the stories of Martin for sure, and they need to know about Clearco and Cleo and seven shifts and bold commerce, these amazing companies across the country. So we need to tell those stories that needs to connect to talent, as we’ve talked about. The other part is we need to buy our own stuff. I think coming out of the pandemic, there’s a realization of when mass couldn’t get shipped from Minnesota. We need to have awesome innovation solving Canadian problems, and that’s a big part of what we’re doing with our true north. And the last part is the fund. We don’t have what I call them water station in mile twenty one in the marathon these founders are doing. It’s a pretty standard part of company building in the valley in the US, but it doesn’t exist here. And what does that mean? Like, think about running a marathon yourself if you got two mile twenty one and there was nobody cheering you on and nobody giving you water and the things you need to finish the marathon, then you know, it’s a lot harder to finish. And so that’s really what the true nature fund is designed to do is help founders invest in each other, build big and build awesome companies right here in Canada. Speaker 1 [00:09:29] Think that sounds like a fantastic goal to work towards because I really appreciate you joining and taking the time to chat with us about this. Speaker 2 [00:09:36] Me too, your you and all your listeners are welcome to Waterloo Region any time a break. Some news here. October Fest is happening and 2022 we are going to be cracking kegs in October fast and we’re going to do to October fast and bring all the founders awesome investors from around the world. So come Speaker 1 [00:09:53] on over. That is awesome. I will see you there. Oh my goodness, that is a wrap for this week’s 10 minute take. I am Theresa Do. Join us next time for a special International Women’s Day episode where we’ll dig into the lack of diversity in Canada’s VC industry. Talk to you soon. Speaker 3 [00:10:12] Disruptors, The 10-Minute take is created by the RBC Thought Leadership Group and does not constitute a recommendation for any organization, product or service. It’s produced and recorded by Jar Audio. For more disruptors content, like or subscribe wherever you get your podcasts and visit RBC dot com slash disruptors.

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No matter how much technology we have, we’ve discovered we cannot escape nature’s grip. And yet, no matter how humbling this crisis has been, it should remind us that even a massive jolt to the planet cannot change the trajectory of the Fourth Industrial Revolution. If anything, we’re emerging from this crisis with an even greater desire to harness smart technologies, artificial intelligence and vast pools of data to transform pretty much everything we do. COVID did not crush the future. It merely brought it forward.

In the short term, the economic recovery won’t be as fast as the consumer and social changes that are hitting every business and community. The scar tissue will take time to heal. We estimate that even with a modest recovery, the Canadian economy will operate below pre-crisis levels until 2022, and the loss of economic output for Canada may exceed $500 billion.

But when the recovery takes form, entrepreneurs will find pearls of opportunity. Yes, the novel coronavirus that swamped us economically can also unleash waves of innovation as we change the way we work, shop, eat and travel. And companies, old and new, that are seizing on this sea change will be the stars of the 2020s.

In this report, we look at eight major trends underway in the world, and pinpoint the possibilities for savvy business operators, investors and innovators.

As history likes to remind us, with unprecedented times come unprecedented opportunities.


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1. How we work

More home-offices, more blended workforces, more local suppliers

What we’re seeing

  • A parabolic curve of productivity for remote work, with efficiency and morale growing initially and then declining. A new OECD study identifies a “sweet spot” for home and office that employers need to find.1
  • Friction between employers and employees over terms and conditions of remote work. Half of employees now working from home expect to maintain at least a hybrid model, while far fewer employers want to continue with current arrangements.2
  • A growing gap between organizations and their ability to manage distributed workforces. Some 48% of Canadian businesses feel they are unprepared for the technological changes forced by COVID, including their ability to support remote work over the long-term.3

What this means

  • Blended models of home-offices and office-homes, requiring employers to invest in distributed tools and technologies to retain talent and enhance productivity.
  • New agreements between employers and employees to share costs and benefits of home-based work models.
  • More workplace PPE and office reconfigurations to accommodate more flexible work arrangements.

+ Up

  • Remote technologies. Cloud security, video conferencing, chat platforms.
  • Home/office technologies. Smart speakers, laptops, fitness equipment.
  • Distributed service providers. Neighbourhood childcare, home cleaning, food delivery.

Down

  • Meeting centres, banquet services, business hotels.
  • Food courts, public transit, fitness centres.
  • Photocopiers, paper, A/V devices.

2. How we shop

More shipping, more local, more driving

What we’re seeing

  • Mass acceptance of online shopping and shipping, including for “soft” goods such as groceries and pharmaceuticals. Nearly 3 in 10 Canadians are now shopping online for things they normally bought in stores, and nearly half placed an online order for pick-up.4 In the U.S., more than two thirds of consumers purchased products online for the first time and over half are spending more online.
  • A blended model for pick-up to cut delivery costs. More than half of consumers have used “Buy Online and Pickup in Store” models. BOPIS has grown more than 500% during the pandemic, and accounted for 42% of orders in June, double what it was 2019. 5
  • Consumer spending hasn’t declined; it’s just shifted. Canadians spent 3% more this July than last, with increases in food, home improvements, golf, lotteries and hobby stores. In-person entertainment, concerts and restaurants remain challenged.6

What this means

  • Brick-and-mortar business models, including malls, will remain challenged. This may extend to grocery models that don’t focus on consumer experience and neighbourhood convenience.
  • Consumer loyalty is in play. In the U.S., 36% of consumers have tried a new product or brand over the course of the crisis.7
  • Retailers and brand companies will need to invest more in data analytics to connect with shoppers before they begin shopping, and to improve the consumer experience.

+ Up

  • E-commerce platforms and aggregators.
  • Blended delivery and pick-up models.
  • Online loyalty models.

Down

  • Department stores.
  • Secondary and tertiary malls.
  • High-density commercial property.

3. How we watch

More binging, more culture, more global

What we’re seeing

  • Shift to at-home entertainment. Nearly half of Canadians say they won’t go to an arena, stadium or concert venue until there’s a vaccine. Netflix added 26 million subscribers globally in the first half of 2020.8 Disney+ reached 60 million subscribers in Q2, four years ahead of plan.9
  • More interactive. Time spent on video gaming increased 39% during shelter-in-place periods. Fortnite embedded a Travis Scott concert in a video game that attracted 12.3 million viewers.10 Amazon’s live platform Twitch saw a 60% increase in hours watched (5 billion total) in Q2.11 Facebook’s actively monthly users rose 12%, to 2.7 billion.
  • Culture has moved online; ticket sales haven’t. Royal Ontario Museum expects in-person visits to be down by half in 2020. British Museum went from 2,000 daily online visits to 75,000. U.S. museum traffic was up 20-50% when tickets were subsidized.

What this means

  • Personalized arts and entertainment content will become more important, along with recommendation engines and targeted advertising.
  • Arts and culture providers will need to develop new immersive experiences. Sales of AR/VR headsets are projected to grow nearly 25% in 2020, and 10-fold over five years.
  • Professional leagues and teams will need to accelerate their “augmentation” strategies through gaming and streaming, including from fan-less venues.

+ Up

  • Global streaming platforms.
  • Star performers and athletes with global followings.
  • Virtual and augmented performances.

Down

  • Museums, art galleries.
  • Sports arenas.
  • Cinemas.

4. How we share

More bandwidth, more data, more hacks

What we’re seeing

  • Massive growth. Global internet traffic increased nearly 40% between February 1 and April 19.12 Data creation will grow to 175 zettabytes by 2025, 10 times the amount of data produced in 2017.13
  • Massive concentration. Market cap of the Big Five U.S. tech companies – Apple, Amazon, Microsoft, Alphabet and Facebook – was roughly US$7 trillion in early September, up 50%+ in the crisis.
  • Massive risks. Active phishing sites went up by 350% between January and March, as individuals interacted with connected devices, on average, five times a minute. Over 1,000 “malicious imitation” websites were taken down by the Communications Security Establishment, most of them claiming to be the CRA or connected to CERB.14

What this means

  • Greater demand for data services, data strategy and connectivity (Internet of Things) strategies.
  • Large investments in bandwidth, especially for smaller centres and older multi-tenant buildings.
  • More flexible approaches to privacy to balance safeguards against new and existing threats.

+ Up

  • Cloud security.
  • Business continuity planning.
  • Distributed software protection.

Down

  • Communities without strong and consistent bandwidth.
  • Businesses without resilient platforms to support remote work and sales/service.
  • Companies that can’t capture and analyze consumer data.

5. How we travel

More local, more modest, more active

What we’re seeing

  • A collapse of international travel. Global flight frequency was down 47%, year over year, as of late August, and not projected to return to pre-crisis levels until at least 2024. Overseas visitors to Canada dropped 95% from Q1 to Q2.15
  • Tourism spending fell 14%, while tourism GDP decreased nearly 15% in Q1.16
  • Canadians say they are significantly less likely to travel to other provinces, with 63% preferring to drive than fly. Only 32% are willing to stay in a hotel or resort, and 10% to take a cruise.

What this means

  • Staycations. Strong growth in recreation product sales (trampolines, pools, bikes, snow equipment).
  • Road trips. Growth in real estate sales and rentals in small centres within driving distance of large cities.
  • More demand for localized adventures and experiences. Less for festivals, events, and major attractions.

+ Up

  • Home-based recreation equipment.
  • Wilderness experiences and agro-tourism.
  • Rural rentals.

Down

  • Large hotel complexes, cruise liners.
  • High-volume destinations.
  • Cross-border communities.

6. How we heal

More protection, more screening, more spending

What we’re seeing

  • Public health security as a dominant concern. Three out of four Canadians said they won’t feel safe until a treatment or vaccine is available.17
  • More remote delivery technology. Patients and professionals have come to accept, at scale, video consultations. Telehealth expected to exceed US$175 billion globally by 2026.18
  • Long-term care as a focus for heath budgets. By 2030, Canadian government spending on elderly benefits will triple to $99 billion, from $35 billion spent in 2010. The U.S. “active aging” industry is expected to triple in the next three years to US$30 billion.19

What this means

  • Health and screening tech set to grow rapidly, especially for work and consumer settings, e.g. thermal cameras for airports and train stations, biometrics for offices, malls and schools.
  • Centralization of clinics for digital capacity and 24/7 service, with field teams to serve work-from-home populations and isolated seniors.
  • Increases in telehealth, e-prescription, at-home solutions, and other alternative delivery methods of healthcare.

+ Up

  • Smart-living technologies, home testing kits.
  • Facial recognition technology, infrared body scanners.
  • Contact tracing technologies.

Down

  • Traditional seniors’ communities.
  • Healthcare providers without a digital-first culture and infrastructure.
  • In-person consultations for minor or routine issues.

7. How we learn

More remote, more personal, more interactive

What we’re seeing

  • Fewer international students. Globally, as many as 5 million international students could not return to campus this fall. In Canada, they represent a quarter of many student bodies and $22 billion in economic activity.
  • More online learning. Traffic in June for Massive Open Online Courses (MOOC) was 2.5 times larger than January.20 Canada’s largest online-only school, Athabasca University, saw April enrollment grow by 12.3% for undergraduates and 10.7% for graduate studies.
  • More education technology and corporate learning management systems. In 2019, digital spending was 2.5% of all education budgets. By 2025, it’s expected to reach 4.3%. Ed tech investments surpassed US$18.5 billion in 2019, with more than half of all venture capital activity occurring in China over the last decade.21

What this means

  • Transformation of post-secondary education to a hybrid model, with a blend of traditional course design and pedagogy with interactive and personalized online offerings.
  • More global learning platforms, with more new education providers, including companies with subject-matter expertise.
  • More employers turning to colleges and universities to develop micro-credentials and online courses, to train and upskill workers.

+ Up

  • Menu-based degrees, with more transferable credits.
  • Corporate learning management systems.
  • Digitally-augmented internships, coops and apprenticeships.

Down

  • Schools with weak digital teaching capabilities.
  • In-person international student enrollment.
  • In-person corporate training.

8. How we trade

More protectionism, more techno-nationalism, higher prices

What we’re seeing

  • Less global trade, with merchandise trade dropping 15% in Q2 year-over-year, although container shipping picked up through the summer. WTO’s services trade barometer hit a record low on September 17, with financial services the only bright spot.
  • Growing pressure in North America to reduce China trade, even as it increases through the pandemic. Canadian imports from China grew 33.7% from February-July 2020, while exports to China rose 20.9%, while trade with Europe and the U.S. was relatively flat.23
  • Increased focus on technology as a strategic priority and more government interventions, e.g. TikTok and Huawei cases. China appears to be pivoting inwards with a “dual circulation” strategy to develop domestic tech. China’s inbound FDI was up 18.7% in August over 2019, as global investors looked for growth opportunities.24

What this means

  • Increased focus on economic nationalism and supply chain resilience, which can be two sides of the same coin. Japan, India and Australia are trying to repatriate factory production from China; South Korea and Taiwan have increased IP protections.
  • Strategic stimulus. As governments look to re-engineer supply chains and support national production, they may use new policies, including border carbon taxes, to limit purchases from foreign suppliers.
  • More “Buy Local” initiatives. Governments have launched campaigns in Ontario, B.C., Quebec and Ontario. Nearly 80% of Canadians say they’re more likely to choose Canadian brands/products.

+ Up

  • Strategic procurement.
  • Regional trade agreements.
  • National technologies.

Down

  • Foreign procurement.
  • Low-cost, carbon-intensive consumer goods.
  • International air freight.

This report was updated on September 24, 2020.

Researchers:Trinh Theresa Do, Senior Manager, Thought Leadership Strategy and Ben Richardson, Research Associate, Office of the CEO.

1. OECD, Productivity gains from teleworking in the post-COVID-19 era http://www.oecd.org/coronavirus/policy-responses/productivity-gains-from-teleworking-in-the-post-covid-19-era-a5d52e99/
2. Angus Reid Institute, Two-thirds of Canadians who work from home expect it to continue after pandemic
3. OVHcloud, Half of Canadian businesses not confident they can support remote work long term https://www.newswire.ca/news-releases/half-of-canadian-businesses-not-confident-they-can-support-remote-work-long-term-861395251.html
4. Numerator, Impact of Coronavirus on Canadian Consumer Behaviour https://www.numerator.com/resources/blog/impact-coronavirus-covid-19-canadian-consumer-behaviour-3
5. Digital Commerce 360, Online merchants gain an extra $107 billion in 2020 thanks to pandemic https://www.digitalcommerce360.com/article/coronavirus-impact-online-retail/
6. RBC Economics, COVID Consumer Spending Tracker
7. McKinsey & Company, The great consumer shift: Ten charts that show how US shopping behavior is changing https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/the-great-consumer-shift-ten-charts-that-show-how-us-shopping-behavior-is-changing?cid=other-eml-alt-mip-mck&hlkid=662fae90955f4e70aebc251eeac9a6b9&hctky=12122190&hdpid=06773494-9e6c-4383-b8fa-81632a08b56b
8. Netflix, Q2 2020 Letter to Shareholders https://s22.q4cdn.com/959853165/files/doc_financials/2020/q2/FINAL-Q2-20-Shareholder-Letter-V3-with-Tables.pdf
9. Disney, The Walt Disney Company Reports Third Quarter and Nine Months for Fiscal 2020 https://thewaltdisneycompany.com/app/uploads/2020/08/q3-fy20-earnings.pdf
10. Billboard, Travis Scott’s ‘Fortnite’ In-Game Concert Draws More Than 12M https://www.billboard.com/articles/columns/hip-hop/9366303/travis-scott-fortnite-in-game-concert-draws-12-million-viewers
11. TechCrunch, Twitch breaks records again in Q2, topping 5B total hours watched https://techcrunch.com/2020/07/01/twitch-breaks-records-again-in-q2-topping-5b-total-hours-watched/
12. Sandvine, COVID-19 Global Internet Phenomena Report https://www.sandvine.com/press-releases/sandvine-releases-covid-19-global-internet-phenomena-report
13. Seagate, Data Age 2025: The Digitization of the World (November, 2018) https://www.seagate.com/files/www-content/our-story/trends/files/idc-seagate-dataage-whitepaper.pdf
14. Canadian Centre for Cyber Security, Cyber Threat Bulletin https://cyber.gc.ca/en/guidance/cyber-threat-bulletin-impact-covid-19-cyber-threat-activity
15. Statistics Canada, The Daily, Leading indicator of international arrivals to Canada by air, Q2 2020 https://www150.statcan.gc.ca/n1/daily-quotidien/200714/dq200714c-eng.htm
16. Statistics Canada, The Daily, National tourism indicators, fourth quarter 2019 and first quarter 2020 https://www150.statcan.gc.ca/n1/daily-quotidien/200630/dq200630b-eng.htm
17. Ipsos and RBC CXDI, Coronavirus – Canada Tracking #7 (April 23, 2020)
18. Global Market Insights, Telemedicine Market 2020-2026 https://www.gminsights.com/industry-analysis/telemedicine-market?utm_source=prnewswire.com&utm_medium=referral&utm_campaign=Paid_prnewswire
19. RBC Thought Leadership, Navigating the 2020s (January 2020)
20. Holon IQ, 2.5x Global MOOC Web Traffic https://www.holoniq.com/notes/global-mooc-web-traffic-benchmarks/
21. Business Insider, Global Ed Tech Investments Reach a Staggering $18.66 billion, https://markets.businessinsider.com/news/stocks/2019-global-edtech-investments-reach-a-staggering-18-66-billion-1028800669#
22. CPB Netherlands Bureau for Economic Policy Analysis, CPB World Trade Monitor June 2020 https://www.cpb.nl/en/cpb-world-trade-monitor-june-2020

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If there is one lesson from the pandemic of 2020, it may be this: We are biological beings in a digital age.

No matter how much technology we have, we’ve discovered we cannot escape nature’s grip. And yet, no matter how humbling this crisis has been, it also should remind us that even a massive jolt to the planet cannot change the trajectory of the Fourth Industrial Revolution. If anything, we’re emerging from this crisis with an even greater desire to harness smart technologies, new forms of intelligence and vast pools of data to transform pretty much everything we do. COVID did not crush the future. It merely brought it forward.

In the short term, the economic recovery won’t be as fast as the consumer and social changes that are hitting every business and community. The scar tissue will take time to heal. We expect the Canadian economy, as measured by GDP, to decline 7.1% for 2020, as international trade limps along, unemployment remains elevated and consumers stay home, literally and figuratively. Even as provinces allow for businesses, community groups and eventually schools to reopen, a quiet nervousness will give the economy a collective pause, and people everywhere will focus anew on income security and health security.

This new age of insecurity will do more than pervade the Canadian psyche. We estimate that even with a modest recovery, the Canadian economy will be operating below pre-coronavirus levels until 2022, and the combined loss of economic output for Canada may exceed $1 trillion. The setback is already holding back investors and entrepreneurs, and may also give government leaders pause as they allocate unprecedented sums to kick-start an economy that may be reluctant to rev. Our regular tracking of small- and medium-sized business owners shows caution across the board: three-quarters have partially or fully closed, and a third have laid off staff. More worrisome, a quarter are not very confident they’ll make it. And while one in five Canadians feel they’re “sinking” economically, small business owners are twice as likely to hold that sentiment.

Who will be first back in the water is always a tough question, but that’s when the pearls of opportunity are most plentiful. Yes, the novel coronavirus of 2019 has unleashed a massive global recession – but it’s also unleashing waves of innovation as we all change the way we work, shop, eat and travel. And companies, old and new, that are watching this sudden sea change in human behaviour are starting to grow.

In this report, we look at eight major trends underway in the world, and pinpoint the possibilities for savvy business operators, investors and innovators. We all know how much our lives have changed, and how we’re not likely to go back to our old ways. We’ll be more cautious but we also may be more creative. As history likes to remind us, with unprecedented times come unprecedented opportunities.

1. How we work

Fewer offices, less paper, more productivity

What we’re seeing

  • Nearly 5 million more Canadians (~40% of work force) are working from home. WFH-ers are likely to be highly educated and concentrated in Finance, Real Estate, Professional Services, Management, Wholesale, and IT. 1
  • 75% of Canadians would prefer to work from home a little or a lot more often once restrictions ease.2
  • 37% of U.S. jobs could be done from home. Pre-pandemic, only 4% of Americans worked from home.3
  • 57% of Canadians are unwilling to go to a business conference until there’s a vaccine.4

What this means

  • Distributed technology and security will be competitive advantages. Remote work will be highly tech-dependent requiring mobile collaboration and virtual conferencing tools.
  • Employers will need to develop new ways to manage distributed workforces, including for employees who don’t have tools, space or comfort to work actively from home.
  • Employers and office landlords will need to invest heavily in workplace PPE and office reconfigurations.

+ Up

  • Technologies for remote collaboration. Video conferencing, digital white-boarding, communications/chat platforms.
  • Home/office technologies. Smart speakers, coffee makers, fitness equipment.
  • Flex and neighbourhood service providers. Childcare, cleaning, coffee delivery.

Down

  • Conferences.
  • Co-working spaces.
  • Office equipment providers. Photocopier rentals, paper.

2. How we shop

More shipping, more local, more expensive

What we’re seeing

  • Nearly 3 in 10 Canadians are now shopping online for things they normally would have bought in a store.5
  • 70% of Americans expect to avoid some public spaces after the lockdowns ease:
    • More than half say they expect to stay away from shopping malls.6
  • “Buy local” has become a clarion call: 78% of Canadians are more likely to choose Canadian brands/products as a result of the pandemic.7

What this means

  • Traditional brick-and-mortar business models, including malls, will be challenged while social distancing measures are in place.
  • Digitally-enabled retailers can capture more customers outside their home base.
  • Realignment of value chains. Fewer aircraft, less international shipping, more local supplies, potentially higher prices due to lost efficiencies.

+ Up

  • E-commerce platforms and aggregators.
  • Businesses pivoting to online services, such as online orders for delivery and pick-up.
  • High quality local providers.

Down

  • Department stores.
  • Secondary and tertiary malls.
  • High-density commercial property.

3. How we watch

More binging, more culture, more global

What we’re seeing

  • Less money on books and public entertainment and more on home entertainment:8
    • Users of Amazon’s video live streaming platform, Twitch, streamed 50% more hours between March and April and now up to 1.6 billion hours per month.9
    • Netflix added 16 million subscribers in Q1.10
  • Collapse of live events has led to a surge in virtual competitions:
    • Esports audience estimated to be 500 million people in 2020.11
    • 43% of Canadians won’t go to an arena, stadium, or concert venue until there’s a vaccine.12
  • In-person arts and culture purveyors saw a spike in online traffic:
    • British Museum went from 2,000 daily online visits to 75,000.13
    • Vancouver Symphony Orchestra received more than 120,000 views for recent virtual performances.14

What this means

  • Arts and culture providers will need to find creative ways to deliver entertainment to consumers, rather than expect them to leave their homes.
  • Consumer spending on AR/VR is expected to be US$7 billion in 2020.15 AR/VR headsets projected to grow 23.6% in 2020, and grow 10-fold over five years.16
  • Professional leagues and teams will need to accelerate their “augmentation” strategies through gaming and streaming, including from fan-less venues.
  • Content creators need to work with platforms to build global audiences.

+ Up

  • Streaming services.
  • Star performers and athletes with global followings.
  • Challenger teams and leagues with global markets.

Down

  • Museums, art galleries.
  • Sports arenas.
  • Cinemas.

4. How we share

More bandwidth, more data, more hacks

What we’re seeing

  • Big increases in cross-border data flows.
    • Data creation will grow to 175 zettabytes by 2025, 10 times the amount of data produced in 2017.17
    • Individuals are expected to interact with a connected device 4,800 times a day (five times per minute).18
  • Big Tech is getting bigger:
    • Market cap of the Big Six U.S. tech companies was close to US$5 trillion in early May, up ~20% in the crisis.19
  • More cyber hacks:
    • WHO experienced a 5-fold increase in cyberattacks since the start of the pandemic.20
    • Since 2013, records are stolen from breaches at a rate of 44 per second.21
    • Active phishing sites went up by 350% between January and March.22

What this means

  • Greater demand for companies that transmit and store data safely:
    • Alibaba plans to invest US$28 billion into cloud business over the next three years.23
  • Big investments in bandwidth for regions and centres, and shared buildings.
  • More flexible approaches to privacy to balance safeguards against new and existing threats and the need for health security.

+ Up

  • Big Data vendors.
  • AI cybersecurity.
  • Distributed software protection.

Down

  • Breachable, data-rich organizations.
  • Firms without scale or culture to analyze data for market advantage.
  • Companies that do not demonstrate a commitment to privacy protections.

5. How we travel

More local, more modest, more active

What we’re seeing

  • 68% of Canadians are unlikely to take a vacation in 2020.24
  • Canadians say they are significantly less likely to travel to other provinces due to COVID.25
  • Once pandemic has ended:26
    • 63% prefer to drive than fly, and 62% prefer to Stay in Canada.
    • Only 32% willing to stay at a hotel or resort, and 10% to take a cruise.

What this means

  • Slow and thinly distributed recovery to tourism, with more road-based vacations to smaller centres.
  • Decline of festivals, events and major attractions.
  • More desire for localized adventures and experiences.

+ Up

  • Car rentals and audio tours.
  • High-end destinations within driving distance of major population centres.
  • Curated wilderness experiences and mixed offerings, such as agri-tourism.

Down

  • Large hotels, cruise liners.
  • High volume destinations, such as theme parks and beach resorts.
  • Border communities reliant on international travellers.

6. How we heal

More protection, more screening, more expensive

What we’re seeing

  • 3 out of 4 Canadians said they won’t feel safe until a treatment or vaccine is available.27
  • Screening technology such as thermal cameras in airports and train stations, as well as hospitals, clinics and possibly schools.
  • “Active aging” industry in the U.S. is expected to triple in the next three years to US$30 billion.28

What this means

  • Mass shift to remote healthcare through video-consultations.
  • Centralization of clinics for digital capacity and 24/7 service, with field teams to serve WFH population and isolated seniors.
  • More advanced tech in seniors’ homes due to worker shortages:
    • By 2030, Canadian government spending on elderly benefits will triple to $99 billion, from $35 billion spent in 2010.29

+ Up

  • Smart-living technologies.
  • Biotech companies specializing in biometrics. Facial recognition technology, infrared body scanners.
  • Contact tracing technologies.

Down

  • Traditional seniors’ communities.
  • Businesses without sufficient health and safety protocols for customers and employees.
  • Healthcare providers without a digital-first culture and infrastructure.

7. How we learn

Remote, interactive, personal

What we’re seeing

  • In March, 1.4 million Canadian university students shifted to online learning, and many universities now moving to a blended model for the fall term:30
    • Canada’s largest online-only school, Athabasca University, saw April enrollment grow by 12.3% for undergraduates and by 10.7% for graduate studies.31
  • UNESCO estimates nearly 1.6 billion learners worldwide have been affected by school closures, representing 91% of all students.32
  • In 2019, digital spending was worth 2.5% (or US$142 billion) of all education expenditures. By 2025, it’s expected to reach 4.3% (or US$350 billion).33
  • Global EdTech investments surpassed US$18.5 billion in 2019, with more than half of venture capital activity occurring in China over the last decade.34

What this means

  • Universities and colleges will spend more on technology infrastructure.
  • Traditional course design and pedagogy will turn to alternative delivery methods, as past resistance to online learning fades.
  • The need for reskilling/upskilling will be immense, leading to an increase in adult learning. Companies and institutions are beginning to provide experiential learning programs catered to adult learning styles.35

+ Up

  • Menu-based degrees, with greater student choice and sharing between schools.
  • Integration of micro-learning as partial credit within programs.
  • Digital internships and other forms of work-integrated learning.

Down

  • Schools with weak digital teaching cultures or that lack the scale to invest in digital and data capabilities.
  • International student enrollment.
  • Employers that don’t provide high-touch digital experiential learning.

8. How we trade

More protectionism, fewer imports, higher prices

What we’re seeing

  • Protectionism growing in political importance, largely for offensive positioning:
    • WTO identified more than 100 protectionist measures in place.36
    • Japan offering incentives to repatriate factory production.
    • Korea, Taiwan protecting IP rights in semi-conductors and other tech.
    • India has banned the export of “key” medicines.
  • Baltic Dry Index – a key measure of international trade – is down 2/3 since December and down 80% since last summer.37
  • Saskatchewan, B.C., Quebec launched marketing campaigns to promote local purchases.

What this means

  • Countries re-evaluating economic security and restructuring supply chains, with more talk of economic nationalism.
  • Shift to strategic stimulus may lead to more aggressive steps, including procurement restrictions.
  • Consumers to eventually face higher prices and less selection.

+ Up

  • Strategic procurement.
  • Bilateral and regional trade agreements.
  • Higher value exports, such as specialized food.

Down

  • Canadian firms relying on procurement from other countries.
  • Low-margin producers that lack scale.
  • Low-income and remote populations.

1. Canadian Perspectives Survey Series 1: COVID-19 and working from home, Statistics Canada, April 17, 2020
2. Canadian Consumer Sentiment & Behaviour During the COVID-19 Crisis, RBC CXDI, May 8, 2020
3. How Experts Are Rethinking The Workplace, National Geographic, April 30, 2020
4. Ibid., 2
5. Retailers scrambling to respond to a surge in e-commerce orders during pandemic, Financial Post, April 10, 2020
6. Why the Economic Recovery Will Be More of a ‘Swoosh’ Than V-Shaped, Wall Street Journal, May 11, 2020
7. Coronavirus –Canada Tracking #9, Ipsos and RBC CXDI, May 7, 2020
8. COVID Consumer Spending Tracker, RBC Economics, April 16, 2020
9. The lockdown live-streaming numbers are out, and they’re huge, The Verge, May 13, 2020
10. Coronavirus: Netflix adds 16M subscribers worldwide amid COVID-19 pandemic, Canadian Press, April 21, 2020
11. The Global Esports Audience Will Be Just Shy of 500 Million This Year, Newzoo, February 25, 2020
12. Ibid., 2
13. Six museums to explore virtually during lockdown, DW, April 13, 2020
14. COVID-19: Vancouver Symphony Orchestra rescinds layoffs and looks to online offerings, Vancouver Sun, April 15, 2020
15. Worldwide Spending on Augmented and Virtual Reality Expected to Reach $18.8 Billion in 2020, IDC, November 2019
16. Worldwide Quarterly AR/VR Headset Tracker, IDC, March 2020
17. Data Age 2025, Seagate; IDC, 2017
18. Ibid.
19. Big tech has strong first quarter, CNN, May 6, 2020
20. WHO reports fivefold increase in cyber attacks, urges vigilance, WHO, April 23, 2020
21. 15 Alarming Cyber Security Facts and Stats, Cybint Solutions, September 23, 2019
22. Email, text message attacks surge during COVID-19 crisis, CBC News, March 30, 2020
23. Alibaba Cloud will invest $28 billion more into its infrastructure over the next three years, TechCrunch, April 20
24. Ibid., 2
25. Ibid., 2
26. Ibid., 7
27. Coronavirus –Canada Tracking #7, Ipsos and RBC CXDI, April 23, 2020
28. Active Aging: Perceptions and Attitudes, Consumer Technology Association, June 2019
29. Navigating the 2020s, RBC Thought Leadership, January 2020
30. Provided by Universities Canada, May 12, 2020
31. Provided by Athabasca University, April 30, 2020
32. This peaked on April 3rd at 1.59 billion, by national closures, UNESCO COVID-19 Educational Disruption and Response
33. $87bn+ of Global EdTech funding predicted through 2030. $32bn last decade., HolonIQ, January 28, 2020
34. Ibid.
35. Seniors Need Support More Than Ever. One Startup Shows They Can Also Provide It, EdSurge, March 31, 2020
36. Supply Chains in a Deglobalized World Webinar, Foreign Policy, May 8, 2020
37. Dry bulk shipping rates poised to hit a new all-time low, Hellenic Shipping News, February 5, 2020

Trinh Theresa Do
Senior Manager, Strategy & Business Architecture, RBC

Andrew Schrumm
Senior Manager, Research, RBC

Ben Richardson
Research Associate


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Canada’s commitment to a Net Zero future is in the spotlight these days, but one crucial aspect is often overlooked: the workforce needed to get us there. If we’re going to completely reshape and transform industries, developing sustainable technologies will not be enough—humans will need to take the lead. RBC’s latest report, Green Collar Jobs, broke down what’s needed for this transition to accelerate and found that some 40% of new jobs in the trades, transport, and equipment occupations will need an enhanced skillset. And it’s businesses of all sizes that will need to spearhead the skills revolution. “Much of the responsibility for retraining will fall to Canadian businesses, especially those developing the green technologies that will drive the climate transition,” said RBC Economics’ Managing Editor Naomi Powell, and co-author of the report. One Canadian firm that’s upgrading the skills of its 6,000+ workforce is Oakville-based Samuel, Son and Company. The family-owned firm started in 1855 as a hardware and metals import/export business. Today, its largest customer is none other than EV maker Tesla. Its CEO Colin Osborne joined us for the latest episode of Disruptors, titled “The Green Collar Revolution,” to share how it is teaching its workforce to integrate new technologies such as artificial intelligence and mechatronics. Employers such as Osborne are facing the difficult task of finding skilled labour and can no longer rely solely on schools to nurture talent. As Osborne told us, they have to find channels to partner with universities or simply train their own people. “In the case of an evolving industry like additive [manufacturing], we really just rely on taking smart people out of university and train(ing) them ourselves,” he said. “It’s one of the frustrations of manufacturers; that we always seem to lag in the academic community and the university community—the ability to seed those types of skills so that we’re ahead of the curve. We always seem to be scrambling to catch up,” Osbourne said. The talent challenge also presents an opportunity for workers. Between 235,000 to 400,000 new jobs will be added in fields where enhanced skills will be critical. The Net Zero transition will demand a reshaping and enhancing of existing skillsets, which could mean, for some jobs, on average 25% to 30% of tasks will change. One thing is clear: as policies and technologies change, Canadian workers must be agile enough to respond and adopt a mindset of constant learning. And employers will become more important than ever in training the workers of the future. “If we’re complacent and we don’t adjust to what those [green] trends are, we’ll obviously not survive it,” said Osborne.


Speaker 1 [00:00:01] Hey, it’s Theresa. We all know by now that lowering carbon emissions is one of the biggest challenges of our time. And it’s of paramount economic importance over the next decade. But here’s the unspoken truth for all the talk about regulation and technology, talent actually has to be at the heart of any strategy to achieve Canada’s new target of cutting emissions by at least 40 percent by the end of the decade. Research shows as early as 2025, Canada could be short roughly 30000 environmental workers, those that are employed by green companies or engaged in green work. So what do we need to do? We need to capitalize on the upcoming generation’s interest and purpose. I’m a millennial Gen Z after me. They want to make sure that they are having an impact more so than others and past generations, and there’s no greater purpose than saving the planet right now. As we move toward net zero, a big shift in mindset is definitely required. But so too is a big shift in skill sets. And that’s the focus of a new RBC report called Green Collar Jobs The Skills Revolution. Canada needs to reach net zero. Some of the numbers in the report are pretty jarring. 3.1 million Canadian jobs, or 15 percent of the labor force, is going to be disrupted over the next decade as the country transitions towards a net zero economy. Eight of 10 major economic sectors are going to be affected as the workforce adapts think transportation, energy, manufacturing, natural resources, agriculture. This is the lifeblood of Canada’s economy, and these changes initially are going to affect highly paid, highly skilled workers more dramatically and more than others. My colleague Naomi Powell, who is the managing editor for RBC Economics and Thought Leadership, coauthored the green collar jobs report and as she explains, upskilling is at the heart of this shift. Speaker 2 [00:01:50] The net zero transition will place new demands on the workforce, especially when it comes to upskilling or expanding existing skill sets. In the beginning, that demand will be felt most by highly skilled, highly paid workers. Managers in engineering and architecture, for example, are already seeing over 50 percent of their work tasks change. But as the transition continues, more jobs will be affected. Logistics people will need to look at the environmental impact of shipping routes. Accountants will need to audit emissions, and mechanics will need to transition from internal combustion engines to battery powered vehicles. There’s a lot of uncertainty about the pace at which all of this will happen and how fast workers will need to upskill. But one thing that’s become clear is much of the responsibility for retraining will fall to Canadian businesses, especially those developing the green technologies that will drive the climate transition Speaker 1 [00:02:38] despite the costs involved. And yes, the disruption. It’s undeniable that this green collar revolution is creating some pretty great opportunities. One is brain gain. A highly skilled Net-Zero workforce could establish Canada as a top destination for green investment and international talent. Not to mention the new industries that could be created, the new jobs that will see a combination of new and old disciplines innovation that we probably can’t even dream of today. But these opportunities can only be seized if we give workers the tools they need to succeed, and that’s a big if. This is Disrupters, an RBC podcast. I’m trying Teresa Dome. In this episode, we’re looking at how the shift to carbon neutrality is affecting Canada’s workforce, particularly in the skilled trades. Our guest today is no stranger to the challenges of greening a blue collar company. Colin Osborn is CEO of Oakdale based Samuelson and Co., a global metals and industrial products giant. Serving buyers like Boeing and the U.S. military. And its largest customer is none other than Tesla. Samuel has been around longer than Canada has been a country, in fact, and today it’s rebuilding its 6000 strong workforce for the demands of a net zero economy. Colin, welcome to disrupters. Speaker 3 [00:04:08] Thank you so much. Really glad to be here. Speaker 1 [00:04:10] A. Samuel is a major player in the green steel supply chain. You buy green steel from suppliers like Algoma, fabricate the bra metals materials and then sell those green parts to your customers across the defense, aerospace and auto sectors. Why was it necessary for you as a parts manufacturer to green your products and operations? Speaker 3 [00:04:30] Well, I think when you look at a company like this, which is pretty incredible, as you mentioned, one hundred and sixty six years old started before electricity and like before a light bulb. I think the only reason that survived one hundred and sixty years before I came along was by innovating and constantly seeing trends in the market or seeing trends in the uses of metals or materials, and then adapting or being ahead of those curves. You know, the reality is I’m the sixth CEO in 160 years. I don’t want to be the guy that doesn’t keep this company going. So a big part of our view on sustainability, aside from just carbon footprint and reduced energy, is really trying to assess market trends and position our company in a way that that it can take advantage of those trends and continue to grow and continue to be profitable and continue to sustain good jobs. And that’s really the gist of it. Two of our core values as a company, we have five, but two of them are agility and courage. And that really just speaks to the the need to constantly assess the market, constantly adapt to the market and have the courage to go after it and make some mistakes, but ultimately hopefully build a very strong, sustainable business. Speaker 1 [00:05:30] Agility and courage are such timeless fundamentals of running your business. And as we look forward, the share of electric vehicles in Canada is expected to rise dramatically over the next decade, bringing with it expanded infrastructure. And my partner and I are a Tesla driver as I’m personally so excited about having more charging options and to see EVs become more mainstream. But as a manufacturer and a key player in enabling this reality, what is at the top of your mind and preparing for this increase in demand? Speaker 3 [00:06:00] I think what’s top of mind, honestly, is positioning our product in our service offering in a way that allows us to service that change. We are metals, primarily a metals company. We process four million tons of metals we buy from all over the world and almost every customer we have, literally every customer out of 23000 customers uses metal in some way. So if we’re complacent and we don’t adjust to what those trends are, we’ll obviously, you know, not survive it. So I think as a company, what we’re trying to do and before my time, we’re investing in areas where we see this greening of the economy, taking off and driving demand. We have a business that makes components for internal combustion engines. You know, that’s not going away tomorrow or next week, but over time, we expect that to be a declining market. So if we don’t change our positioning of our product offering and our service offerings, that wouldn’t be a great outcome. So I think the big driver for us, too, is to assess those trends, look at the products and services and capabilities that we have and position ourselves to help our customers take advantage of the greening of the economy. Speaker 1 [00:06:58] Yeah, I’m glad you mentioned your customers and I’m curious, what’s that relationship like? How much do they steer conversations on sustainability? Speaker 3 [00:07:06] It’s becoming more prevalent. For example, the investment we made in aluminum blanking seven, eight, nine years ago, Tesla was already making a very small volume of cars, but there was no Rivian. There was no lucid who we also supply. So I think in many cases, it’s been our internal people looking at trends that they see and trying to get ahead of those trends as opposed to customers pushing us. But I would say now, Theresa, more and more customers are asking us about sustainability, not just in the product, not just in our carbon footprint, but even in our supply chain. You know, going all the way back through the very complex supply chain that we operate and say, How do you know you’re operating that supply chain and is green a way as possible? And that’s very complicated. And I see it’s starting to evolve where customers are actually insisting that you can disclose and track and monitor and improve if you’re going to bid on their business. So that conversation is happening more and more, especially with sophisticated OEMs, the Hondas, the Boeings, the Toyota as the BMW use Tesla’s. Speaker 1 [00:08:05] Can you give us a sense of the H.R. situation right now at Samuel was the one job you just can’t fill fast enough? Speaker 3 [00:08:14] Timing is everything I would say. You can’t fill anything now, but it’s an absolute, very difficult situation on talent. But without question, I would say we operate businesses and we’ve invested more and more in businesses that involve automation, additive manufacturing, what I’ll call Industry 4.0 Technologies. And I would say in large part, those skills either don’t exist or are in such high demand that you really have to either find channels to partner with universities or you have to do on, in all honesty, train your own people. In the case of an evolving industry like additive, we really just rely on taking smart people out of university and training them ourselves, to be honest. But it permeates a lot of areas. I would say it just broadly I.T. We are a company that will have one of the largest cloud based ERP systems in the world, where about two thirds of the way through that. Even getting those types of skills for people to do cloud based systems is very hard. So it’s one of the frustrations of manufacturers that we always seem to lag in the academic community and the university community, the ability to seed those types of skills so that we’re ahead of that curve. We always seem to be scrambling to catch up when there’s things like mechatronics or automation skills that are required. Speaker 1 [00:09:18] Can you explain to our listeners what exactly is mechatronics and additive manufacturing? Speaker 3 [00:09:23] So starting with mechatronics, the whole field of automation obviously is exploding and we’re investing in companies and automation. We’ve bought two companies in automation and even before the labor in the workforce and the skills issues became so prevalent right that that Amazon’s giving signing bonuses. Automation was a good business. Now it’s going to be, I think, an incredible business. So when you look at an automation business, a skill you want is somebody that can combine mechanical engineering, knows how to put things together, but also electronics and programing. So it’s not like you want a pure mechanical engineer or a pure electronics engineer. You want a mechatronics person who can combine mechanical and electrical and programing skills all together. And that’s your kind of your perfect automation engineer. And so that’s what a mechatronics engineer is. And there’s some very good schools in Canada like Waterloo, who I think have been pioneers in actually developing the field of mechatronics. So that’s what mechatronics is in terms of additive. Additive is my whole life has been manufacturing in every aspect of manufacturing is subtractive and you take something big and then you machine it or you cut it or you fold it or you drill holes in it. But you keep removing and removing material a bit like sculpting until you get to a finished part. But in additive, you literally start from nothing and you build from the ground up. People call it 3D printing. That’s a little bit of a simplistic view because there’s a whole bunch of stuff that happens before you ever get to the printer. But but basically, it’s this additive a building from nothing versus subtracting and taking away. And I do think and we can probably come to it later. I think the adoption of additive is in early stage, but it will be a linchpin or keystone in the greening of manufacturing. Speaker 1 [00:10:55] I wanted to ask you about that. So it sounds to me like it would reduce the much less waste additive manufacturing compared to previous forms of manufacturing. But what other ways is it considered more of a green practice? Speaker 3 [00:11:07] There’s many elements of their green, but I would say there’s two big buckets. One is the first that you mentioned. You can imagine taking a giant slab of aluminum or steel and then cutting it and machining it, and you keep cutting away. And in some cases, you end up with a component where you’ve had 70 or 80 percent yield loss. By the time you get or even higher compared to additive where you print powder and you generally retain 99 percent of the powder, there’s one percent that’s melted slightly. That’s not usable, but you have 99 percent recovery versus 20 or 30 percent. So all of the energy that’s wasted in all of the yield that’s lost is a huge carbon footprint loss. But the second piece that I think sometimes underestimated is the way global supply chains work. You could be buying something in Indonesia, which ships to Canada, which is processed and shipped to the U.S. and maybe goes to Mexico and maybe comes back. So you, before you end up with a component, we make tubing for fuel injectors that metal travels all over the world before it ends up in an engine, as opposed to printing it at the site or close to the site. And so you don’t just have the gain of yield loss, but all of the energy that’s wasted, all the fuel that’s wasted transporting all of these semi-finished components, thousands and thousands of miles back and forth, you know, there’s a very significant carbon footprint. Emission and the transportation industry in general, of course, is a huge contributor to greenhouse gas. So if you can literally produce a component right at the assembly line where it’s going to be put into use and eliminate that whole supply chain, that’s a huge greening of the manufacturing industry. Speaker 1 [00:12:34] So you’ve mentioned that one of your biggest challenges is getting that new breed of engineers to think differently about manufacturing and that you’ve actually tried to retrain mid-career engineers to unlearn what they know. What’s that been like and what makes engineering so challenging to reskill within the manufacturing space? Speaker 3 [00:12:53] Yeah. So I’m a bit of a I’m an engineer by training, so I’m an engineer snob. But I will say that I think is really two elements of this one is getting engineers into the environment because I still think back. When I was in university, the scary exams where they would say you can bring anything you want into the room, you can bring any book, you can bring anything, it’s not going to help you and it creates that mindset where you realize it is you just your brain and creative problem solving and true innovation that’s going to solve the problem, not memorizing something, not not using something that everybody else does. A big part of my job, I think, is creating a culture in our company where that is the mindset you can challenge. You can innovate, you can take risk, you can fail and we’ll learn from that. But in terms of engineering specifically, additives very different because there really there’s very few places you can go in the world and find an additive program. And so we have found when we bring in more mature people that have spent 20 25 years in manufacturing, in a subtractive mode thinking about casting and machining and so on, they have struggled. We have had we have spent most of our time, I would say, bringing people literally out of school who have a mechanical engineering degree or a heat transfer engineering or something and really retraining them from scratch and trying to teach them using 3D modeling techniques and other techniques. How to design for additive It’s called Devam, which is designed for additive manufacturing, how to become competent in devam, and we basically train at our plant. That’s really the answer we have today. There are pockets again, Waterloo in this area, Mohawk College in this area. McGill University, U of T. These programs are evolving. And now there’s dozens and dozens of graduates out of these programs every year. So it’s getting easier. But certainly for the first three or four years that we were operating, we were more or less training our own people Speaker 1 [00:14:35] coming up after the break, more of my conversation with Colin Osborn. Plus, I’ll reveal the top six emerging green jobs in Canada. You’re listening to Disruptors and RBC podcast. I’m Theresa Do. As you heard off the top RBC Economics and Thought Leadership has just released a report called, “Green Collar Jobs: The Skills Revolution Canada needs to reach net zero”. In it, we dove into some of the transformative changes coming to Canada’s labor force. To learn more, check out the link in the show notes of this episode and visit RBC dot com slash thought leadership and be sure to follow disruptors wherever you get your podcasts. Welcome back. We’re talking with Colin Osborne of Samuel Son and Co. about some of the challenges facing Canada’s manufacturing sector and how companies like Samuel are working with their partners along the supply chain to invest in new green skills and understand that you often have new employees working directly with big clients such as Boeing or Pratt and Whitney to learn how to design from first principles. Tell us more about that approach. Speaker 3 [00:15:42] Yeah, and it’s a very good point. I think it’s interesting because it’s actually quite intimidating. I think we bring these young men and women out of university and we put them in front of Boeing engineers and sometimes it’s 10 engineers. And so it’s quite intimidating when you look at the differing skill sets, but it is a big part of the process. And in fact, one of the, I would say, the biggest barriers to entry today and additive is not so much, just as it’s actually educating the customer know that you can actually print something that will go on a plane and perform even better than the way you cast it. So that’s a huge leap for engineers, especially in industries like aerospace that have to be conservative. But it is a very interactive process, Teresa, where you take people that understand design for additive people that are responsible for the design authority and building a plane or a train or a car and putting those people together in a room. We actually do weeklong workshops where we put those people together, try to get them to blue sky. You know, what is it you’re trying to do? Forget how you used to make it. What is it? You need this part to do. So don’t worry about it, and we’ll figure out how we can print it. And that’s an amazing process to watch. It’s as educational for our people listening to people from Boeing and Tesla and GM as it is for I think those engineers and, you know, very mature companies thinking about how to live in a different way. Speaker 1 [00:16:54] It reminds me of I read Elon Musk’s biography a few years ago, and he talks about first principles when he was starting out space. And a key component of that was just questioning how SpaceX has operated for the last several decades to the space program in the 60s and 70s. It was remarkable, and if you subtract all of things that add noise to how you work and just think about what do I need to get this thing out the door and then start the next process and the next process, and you just focus on those things and how you can completely reinvent an industry by doing so. So I think that’s fascinating. How well are you being served by the current skills training and educational programs that are available? Speaker 3 [00:17:35] I think it’s getting better quickly. I think, you know, one of my best friends is actually the dean of engineering at Waterloo, and I’ll give a shout out to her. I think they’re doing a great job. But what I do find just a little challenging and it goes all the way back to even additive manufacturing. And mechatronics is very sexy, but you can obviously have a whole conversation about skilled trades too, about welding, right? And we do a lot of welding, try to find a good welders, try to find good electricians. So I just feel like sometimes we don’t maybe promote properly where the jobs are, what the compensation is, what the opportunity is. And because of that, we don’t fill the pipeline effectively. You know, and again, skilled trades is maybe the poster child for that. But I think in the case of mechatronics, in the case of additive manufacturing, I just I feel like we need to be just more proactive to identify technologies where we can be a big player and try to nurture the school system to shift that way. Because I’m sure, as you know, you know, when you go into university, it’s not like it’s published that if you take this program, you have an 80 percent chance of getting a job that will pay this much money. That kind of it doesn’t exist. I feel like if we did a more transparent approach to that, people would migrate more to these great opportunities. And I do think government can play a role. I actually think in the case of additive manufacturing, we have in Canada a pretty incredible hub between our company here, between Waterloo, between McGill and U of T. There’s some very good other 3D metal printing companies in Canada and Winnipeg and other places. Very good powder manufacturers. I think we have a center of excellence here in Canada that we could be absolutely world class. And I think if the government supports that and nurtures that and you at the university level and provides that feeder for this system, we could be a quite a powerful entity in the additive world. Speaker 1 [00:19:14] What kind of jobs just simply can’t make the transition? Speaker 3 [00:19:17] I think what we have to do is migrate product more than skill for me because I look across my business it like I have a blanking business that used to do metal blanking. We migrated it to aluminum freebies. I have a very good aluminum extrusion business, which did all kinds of stuff for windows and doors, but now they do massive amounts for solar panels. I have a pressure vessel business that does pressure vessels for pharmaceutical and oil and gas, but now they’re doing pressure vessels for renewable natural gas, where you capture waste gas out of landfill. So I’m sure there are jobs that are marginalized, but I think in large part for a company like ours, it’s more about migrating skills to different applications. But I think it’s actually necessary of I would say that the basic labor jobs where which were great entry level jobs for people that didn’t have more education. I think those jobs are going to start to disappear because we have no choice for the labor market is shrinking. Baby Boomers retiring, the number of people entering the workforce is shrinking. I saw data that the workforce is going. A grow by 0.2 percent in the US from 2024 to 2031, which is nothing. And so all of this let’s onshore, let’s build semiconductor plants. Let’s do all this great stuff. Where are those jobs going to come from? You know, I think if anything gets marginalized, it’ll be the unskilled labor jobs and those will have to be automated Speaker 1 [00:20:35] in 10 years. How do you think the composition of your workforce will look? Speaker 3 [00:20:40] We’re doubling down on automation in our company, and I believe that I don’t know if I will say the vast majority, but I would be hopeful that the vast majority of unskilled labor has been automated, and I would hope that a significant proportion of our workforce is actually in the design element. You know, everything from whether it’s pressure vessels or blanks or additive or automation. The proportion of people that are in product design and development is increasing in our company, and I think that’ll be a huge competitive advantage for us. Consider that our company not that long ago, was primarily viewed as a metals distributor, one of the largest. It’s still one of the largest in North America. I hope 10 years old, it’ll be looked at as a product innovator and core companies are around design and bringing product to market would be good. And again, I think there will be a necessity. It’s not. It’s not a nicety. It’ll be a necessity that most of the manual jobs will have been automated Speaker 1 [00:21:30] as we round out this conversation based on your expertize and your experience. What should Canadian workers and employers be doing to not just compete but set themselves up for success on a global stage as we transition to a net zero economy? Speaker 3 [00:21:45] Gentleman, that works for me. He was in a corporate development role in BlackBerry, and of course, we all know the BlackBerry story and sad as it is. And so I feel like as a government, as an industry, we should be sitting down and identifying technologies that are going to drive the green economy and investing like crazy. And, you know, everyone looks at will oil and gas, what will it be like? Of course, they’ll be an oil and gas industry for many decades. But what’s next? Is it mechatronics? Is it automation? Is it additive manufacturing? Is it solar or what are those industries that are going to be manufacturing driven that we can nurture and invest in all the way from the school system up through government to build these centers of excellence? Canada has lost so much manufacturing base, right? And so many corporate head offices, and I feel like we’re becoming a service economy and that’s OK. But I think as you know, the compensation is less than the spinoff jobs are less. And so I feel like if we don’t figure out what manufacturing trends are really going to be driving the next 10 or 15 years of growth and invest heavily in them now, then other people will. And it’s why I’m passionate about additive. I actually think Canada is has a unique opportunity to position itself as a center of excellence globally on additive, you know, but it’s going to require academia and manufacturing and industry and government all to align around that. Speaker 1 [00:22:58] And are you hopeful that they will? Speaker 3 [00:22:59] Yeah, I am. I do see I see government support. It’s never enough, of course, but I see government support. I see academic momentum in this field. We’re competing against obviously some pretty credible people in the US, in particular in Europe. But I do see some pretty positive momentum. But if I’m discouraged in any way, I just feel like in general, Canada has let manufacturing dwindle. You know, for decades, like people have been talking about the hollowing out of manufacturing Canada forever. And once you get past the mining industry and the oil and gas industry and a decreasing amount of automotive, you have to start to look pretty far for industry leaders in manufacturing in Canada. And I think that’s something we should reverse. Speaker 1 [00:23:36] Colin, this has been a really insightful conversation. Thank you so much for your time. Speaker 3 [00:23:41] Thank you, Teresa. My pleasure. Speaker 1 [00:23:43] That was Colin Osborn, CEO of Samuelson and Company. It was a fantastic and fascinating conversation, especially on the point of additive manufacturing, which strikes me as an emblem of the challenges to come as we green our economy. There are only a few but growing school programs that are offering that specific training, but everyone needs to play their part to make this climate transition work. Companies that are developing these cutting edge innovations are already leading the charge in training and work integrated learning, but they need support from governments at all levels, not to mention collaboration and alignment with the universities and colleges that are educating the workforce of tomorrow. And now, as promised, the top six green jobs, as revealed by a new report from the Green Skills Network research projects in no particular order. Home Energy Auditor Home Energy Retrofit our solar panel installer bioenergy plant operator when a turbine maintenance technician and wind turbine manufacturing technician. If you’re looking to go green and put some green in your bank account, you got options. Thanks again to our guest Colin Osborn. Next week we’ll have another 10 minute tech with details on a historic moment for the TSX and why the opening bell has just been rung outside of Toronto for the first time ever. Until then, I’m Theresa Do and this is Disruptors, an RBC podcast. Talk to you soon. Speaker 2 [00:25:11] Disruptors, an RBC podcast is created by the RBC Thought Leadership Group and does not constitute a recommendation for any organization, product or service. It’s produced and recorded by Jar Audio. For more disruptors content, like or subscribe wherever you get your podcasts and visit rbc dot com, slash disruptors. by Jar Audio. For more disruptors content like or subscribe wherever you get your podcasts and visit our rbc.com slash disruptors.

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In our inaugural edition of Disruptors: The 10-Minute Take, hosts John Stackhouse and Theresa Do speak with Sid Paquette, Head of RBCx. Together, they chat about the public technology industry’s sell-off and what it means for Canada’s innovation sector. Episode notes To learn more about RBCx and their mission to help companies scale, visit rbcx.com
Speaker 1 [00:00:02] Hi, is John here. Welcome to the inaugural edition of Disruptors, the 10 minute take. Every two weeks, Theresa and I will take a deep dove into the latest in technology innovation and economic buzz. Speaker 2 [00:00:15] That’s right, and this week’s take is on the Big Tech sell off. What’s up with that and what does it mean for Canada startups and tech sector? Speaker 1 [00:00:22] Who better to help us with that question than sit back at the head of RBC? Our BBC’s highly specialized tech and innovation banking team, which has a mission to help companies scale cities, are widely respected leader in the tech space, in fact. Before joining RBC, he was a managing partner at OMERS Ventures. Sid, welcome to the 10 minute take. Speaker 3 [00:00:41] Thanks, John. Thanks for having me. Really, really happy to talk about this subject. Speaker 1 [00:00:45] It’s great to have you on, Disruptors Sid. And I want to start with what’s going on out there in tech. We’ve seen some big sell offs, but some different movements in the private market where valuations continue to be very impressive. How are you thinking about that possible divergence? Speaker 3 [00:01:01] Yeah. Listen, I mean, the tech markets have been extremely frothy with tons of IPOs, and in a lot of cases, some really, really solid tech companies have been out there. But then we’ve also got a lot of the, you know what I would classify as the ride the coattail IPO is as well, right? So, you know, a number of the companies don’t have the growth trajectory, they don’t have the long term business model, nor do they quite frankly have the management teams to excel long term in the public markets. And I think, you know, when you look at the public markets, you’re seeing retail investors starting to identify this. Quite frankly, I think what you’re seeing right now is just a lot of that crazy upside being taken off the table. And so when you look at the tech offerings that are out there in most cases are in a lot of cases, they’re trading in some cases, like two thirds to three quarters less than their initial IPO value. And that is something that again is pretty stark and leads a lot of folks to go, Oh my God, what’s happening right? Is this blowing up? But on the same token, when you look at the private markets, there’s a ton of capital in the system and this isn’t going away in the near term, right? Because remember, funds get created, they raise capital. That capital takes a number of years to deploy. And so these blips that you see in the public markets don’t necessarily translate into the private markets immediately. Right. And when you look at the private markets, you’re really coupling a hyper competitive tech sector with this abundance of capital in the system and you’re creating this perfect storm for increased valuations. And if this market correction continues to be more than just a blip, there’s absolutely going to be an impact on private company valuations as well. And every venture fund in the world leverages public company multiples as part of their valuation justification exercise. And so when public company multiples fall off for a sustained period of time, there’s certainly going to be an impact on the private market valuations as well. Speaker 2 [00:02:50] What about the private later stage companies, the ones that were on the cusp of going public? Do you anticipate that this correction is going to slow down those potential IPOs? Speaker 3 [00:02:59] Yeah, so it’s a great question. And then I think we just have to step back and go, What is an IPO, right? It’s really a financing event. And so when these organizations need capital, they’re either going to top the private markets or the public markets. It’s a hard thing to generalize across all companies, you know, in terms of say, Hey, you’re late stage, you’ve raised a lot of capital, you’ve now looking to the public markets because really it’s going to depend on, you know, obviously the profile of the company, do they have the ability to continue to top the private markets? In the case where they do, you are starting to see them put the IPO processes on hold and really look to go, OK, hold on. Let’s just look at the private company options again before we jump into the public markets. And that’s just because you’ve got this drop off on valuation. You know, you’re starting to see some of this value come out of the ecosystem. And so it’s going to be very specific company by company. But I think if you were to generalize, you know, certainly people are thinking about this, Speaker 1 [00:03:59] said you’ve been through, I don’t want to get you on this show, but you’ve been through a few cycles. What are you telling entrepreneurs? Speaker 3 [00:04:06] Yeah. So, you know, in terms of what we’re telling entrepreneurs, there’s probably not a lot yet that we’re starting to talk about. That’s going to be different from what we’ve been advising entrepreneurs all along. You know, maybe if I just step back for a moment when I look at the huge influx and the velocity of companies going from private to public, you know, if you step back like a decade, two decades ago, like it used to take companies between 18 and 24 months to become IPO ready. And what did that mean? That meant OK. Well, you know, there’s management team, you know, upscaling a whole bunch of things like that. There’s systems up scaling. There’s, you know, just really making yourself optimized for the public markets with the frothy ness of capital and the, you know, the openness of the public markets to bring on all of these tech issuances. You didn’t see the rigor around that sort of like beefing up management. And beefing up processes, and so I think what you’re going to see is, you know, again, we’ve been advising our companies to do this all along is take a little bit of time to do some of those things because ultimately down the road, it is going to pay massive, massive dividends for you. And I think certainly a lot of the companies that are on the public exchanges, they actually didn’t do a lot of those things, right? And so when a lot of us look at these things objectively, you go, OK, well, you don’t really have a public ready team as yet. Right? And so quite frankly, the you know, if it’s a blip or whether it’s sustained, who knows. But this this kind of taking some of the capital out of the out of the system and taking a little bit of air out of that balloon, I think is allowing organizations to have a little bit more time to think about those things in advance and quite frankly, prepare themselves to be really successful as a public company. Speaker 2 [00:05:51] You mentioned earlier that we’re seeing the companies that have strong fundamentals and then the companies that are sort of riding on the coattails of general market sentiment. Is this almost like a clarifying moment in time where we can start to see, you know, the companies that have strong fundamentals rise to the top and it’s clear which companies are, you know, I don’t want to classify them starkly as good and bad companies, or maybe stronger and not so strong companies. But is this like a paradigm shift of a moment? Speaker 3 [00:06:17] Not yet. And I think it’s really going to depend on will additional capital start coming back into the public markets from a valuation perspective, right? So we haven’t yet demonstrated this is a long term impact. But you’re right in the sense that there are different stages. There’s some really, really good tech public issuances. And you know, why did they decrease in value? Absolutely. Did they lose, you know, 75, 90 percent of their value? Absolutely not. And that’s because business fundamentals are strong. A team is strong, a whole bunch of things. And then you’ve got other companies which are struggling a little bit more with some of these things, right? Maybe their business model dynamics shifted. Maybe the market has shifted on them. And so certainly you’re going to start to see a bifurcation. The best companies will always get funding both in the private markets and in the public markets, and you’re probably going to see a little bit of separation when it comes to that particular issue. Speaker 1 [00:07:09] As you noted, everyone’s talking about the war for talent. Is this having any bearing on companies ability to compete for, especially the world class talent that is such a differentiator in the tech sector? Speaker 3 [00:07:21] That’s a great question, John. And you know, I haven’t actually thought about it that way. So just kind of, you know, in our discussion right now, I’m guessing that, you know, in some cases, it’s actually going to be really beneficial, right? Because who like, let’s say I’m in a public company that’s seen a 90 percent decrease in value as an example, I’m probably going to be a little bit more concerned about the long term viability of the organization. There’s going to be all kinds of internal pressures within that organization on me as an employee and a leader, et cetera. And I suspect you probably have a lot more of those people that are going to be a little bit more loose in the socket, so to speak, and more easily plucked out by organizations that maybe are doing better. Or maybe even perception wise, they’re doing better because they’re in private in the private market, and not everything is laid bare. So I suspect you may have that opportunity, right, where some of those organizations that again are getting hit disproportionate to their peers. But yeah, they’re probably, you know, it’s going to be a bit more of a struggle for them on the human capital retention side. Speaker 2 [00:08:23] What are the lessons that companies can learn from this moment and use to positively position themselves to attract investors that maybe didn’t consider Canada in the past? Speaker 3 [00:08:34] Yeah, I think, you know, really is a learning opportunity here is just, you know, focusing in on management teams and business fundamentals, right? And don’t be in a huge rush to go public. Definitely. There’s going to be a number of companies that have gone public that I suspect at some point in time. Boards of directors, et cetera, are going to start thinking about the going private route. And so I think just focusing in on those like, quite frankly, those long term sustainable business fundamentals, it’s going to be really well serving for, you know, whether you’re public or whether you’re private. And so I think if there is a learning moment here and again, I think we’re really early in this process, to be clear. Valuations are extremely frothy. Don’t get me wrong, and we’re seeing a little bit of a correction in the public markets that over time will reflect in the private if it if it continues to sustain. But, you know, make sure you’re ready for what it is you’re about to engage on. And from a public perspective, literally everything is public, right? And so you need to have things buttoned up. You need to be able to represent these things on a quarterly basis. You need to have the systems in place to allow you to do, you know, allow you even to do reporting and you know, your business shifts right to where you’re now, a quarterly report or an annual reporter. And that may not have been the case to the same rigor when you’re a private company. And so for the companies that may have jumped in a little bit too early. This could be a little bit of a warning signal, but again, we’re still pretty early in that process, so we’ll have to see how sustained this is and whether it’s just a little bit of profit taking that’s coming off the top. And then ultimately, we kind of come back to a natural equilibrium. We’ll have to wait and see. But if this does become more sustained and prolonged, then the learning opportunity here is get your house in order before you go public. For sure, Speaker 1 [00:10:22] it’s going to be a great year or two to watch. Thanks for being on disrupters, John. Speaker 3 [00:10:27] Theresa, thank you so much for having me. Speaker 1 [00:10:29] That’s a wrap for our ten minute take. I’m John Stackhouse Speaker 2 [00:10:32] and I’m Theresa Do. Join us next week for a regular episode where we’ll take a look at the green skills Canada’s workforce will need on our journey to a net zero economy. See you soon, disruptors. Speaker 4 [00:10:45] The 10 minute take is created by the RBC Thought Leadership Group and does not constitute a recommendation for any organization, product or service. It’s produced and recorded by Jar Audio. For more disruptors content like or subscribe wherever you get your podcasts and visit our rbc.com slash disruptors.

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The war for talent is on, with more people reconsidering where they work, how they work—or if they even want to work full time—than ever before. In the U.S. the shift is seen in a record “quit rate,” with over 4.5 million workers resigning in November alone. “The Great Resignation,” as it’s commonly referred to, is playing out slightly differently in Canada. While job vacancies stood at 874,000–near a record in November–, the share of those participating in the labour market remains quite high and above pre-pandemic levels for most age groups. One factor contributing to this has been delayed retirements. “The number of retirements actually slowed substantially in 2020 in Canada, but those are just delayed, rather than prevented labour force exits,” said RBC Senior Economist Nathan Janzen. “Hiring challenges for businesses are expected to remain acute long after the pandemic ends, and that means a stronger bargaining position for workers that will bid up wages more significantly, and will also add to worker retention issues for businesses,” said Janzen. Like much of the Western world, Canadian employees are scrambling to find and retain talent as remote working opens up new horizons for the global workforce. How can Canadian firms take advantage of this fluid, highly competitive global talent market without simply raising salaries? We explored the topic, and what it means for Canadian innovation on the 2022 season opener of the Disruptors podcast about “The Great Resignation,” with guests David Card, the Nobel Prize-winning academic, and Martin Basiri, CEO of a global recruitment platform. Here’s some of what we heard:

Workers are in the driver’s seat

“In the intermediate and longer run, we’re going to be in an era where there is actually declining workforce and shortages of talent – and that’s going to be great for workers,” said David Card, a professor of economics at the University of California, Berkeley. The Guelph, Ontario-born labour economist won one half of a Nobel in economic sciences in 2021 for his pioneering research, which showed an increase in minimum wage does not lead to less hiring, and immigrants do not lower pay for native-born workers. According to a survey conducted by human resource consultancy Robert Half Canada, 28% of Canadian professionals plan to look for a new job in the first half of 2022. Employees are in the driver’s seat, especially as the world is now their job-hunting ground: companies’ increasing comfort with remote work means workers can now apply for thousands of new roles previously off-limits because of geographical distance.

International students hold the key to innovation in Canada

The economic benefits of international students should not be overlooked as it can directly address our country’s talent shortage. “Think about it⁠: we can bring someone at the age of 18 or 22 for their bachelor’s or diplomas or postgraduate master’s degrees—they’re young, energetic and ready to join society, and in five years, you have hundreds of thousands of amazing talent for the country to be able to contribute literally in any field,” said Martin Basiri, CEO and co-founder of Kitchener, Ontario-based ApplyBoard. The company offers a recruitment platform that helps international students apply for post-secondary studies abroad, by connecting students as well as workers with opportunities all over the world. Basiri knows first-hand the economic power that international students can unlock for Canada, having come from Iran in 2010 to earn his master’s degree from the University of Waterloo. He decided to stay and build a company, which is now one of Canada’s tech “unicorns” worth around $4 billion. Basiri follows a long list of immigrants who went on to build new corporate champions in Canada, such as Shopify, Magna International and Blackberry.

The search for a job with a mission statement

Many workers are feeling burnt out after two years of COVID and looking to redefine their work-life balance. Around 40% of millennials aged 25 to 40 plan to look for a new job in the first half of 2022, according to Robert Half. This particular cohort is more socially conscious in its career choices, looking for purpose-driven organizations with missions that align with its world view. Basiri sees this first-hand with individuals coming to ApplyBoard, which has hired more than 1,200 employees since the start of the pandemic. “We are going to a place because we want to have impact, because we love our teammates, because we want this mission to happen in the world,” he said. Amid the struggle for workers, employers need to pay attention and reprioritize their talent strategies, or risk losing their most valuable asset–people. “[Employers] are going to have to start thinking creatively about how to use and better utilize the people that they have instead of treating workers like commodities. So I’m a bit optimistic there,” said Card.
Speaker 1 [00:00:01] Hi, it’s John here, and Speaker 2 [00:00:03] hello, it’s Theresa. Speaker 1 [00:00:04] Theresa, welcome to 2022, I hope you’re not looking for a job, but it seems like everyone else is. What’s going on out there? Speaker 2 [00:00:11] Oh yeah, there’s so many shifts happening. People are rethinking their work-life balance. They’re finally taking on that next job after two years of sitting still. So yeah, what’s happening? I’m excited to dig into them through this episode. Speaker 1 [00:00:24] The great resignation, the great reshuffle of the great retirement. Maybe it’s all going on all at once and it’s going to be the biggest force or among them for twenty twenty two. And what we want to dig into on this episode is how it’s going to drive innovation. Of course, shortages drive a lot of employers crazy. They excite a lot of employers, too. But we’re in an employee market and that actually can be good for innovation. It creates opportunities, but in the right work environment where employees are driving change. This is when organizations can really take off. Speaker 2 [00:00:59] Yeah, exactly. And despite the ominous headlines, this is actually a good news story. As BlackRock’s Larry Fink said in his 2022 letter to CEOs, workers seizing new opportunities is a good thing. It demonstrates their confidence in a growing economy. The war for talent is on. The big labor shakeout has started, so fasten your seatbelts, it’s going to be a bumpy ride. Speaker 1 [00:01:29] This is Disruptors, an RBC podcast. I’m John Stackhouse Speaker 2[00:01:33] and I’m Trinh Theresa Do. In this episode of Disruptors, we’re looking at Canada’s red hot labour market, what’s causing some of the dramatic shifts in who is seeking and leaving jobs and what can Canadian employers do to come out ahead? Speaker 1 [00:01:52] After the break, we’ll hear from a Kitchener, Ontario based entrepreneur whose educational technology firm is one of the fastest growing tech companies in Canada. He’s struggling to fill key roles across his operations, and he’s trying to do the same for universities, colleges and businesses across the country. He’s got some provocative ideas about how we can all meet this challenge. But first, our conversation with a Canadian born Nobel Prize winning economist who’s made studying labor issues and understanding moments just like this. His life’s work. Our next guest has been studying, writing and talking about labor markets for more than four decades. David Card is professor of economics at the University of California, Berkeley, and director of its Center for Labor Economics. Before joining Berkeley, David taught at the University of Chicago, as well as Princeton. He’s written hundreds of journal articles and of course, in 2021 was one of three people awarded the Nobel Prize in Economics. David, welcome to disrupters. Speaker 3 [00:02:54] No, thank you. Nice to be here. Speaker 1 [00:02:56] I want to start with just an open reflection on what we’ve been through. Maybe we’re still going through it, but arguably the last two years has been the biggest disruption, if not shock, to labor markets that any of us can remember. I’m curious at this stage what you have found most surprising. Speaker 3 [00:03:15] I think to me, the most surprising thing was how quickly the economy bounced back in April 2020. There was the sharpest job losses. There had been really on record. I mean, we don’t have data from 1929 and 1930, but it was just a monumental job losses. And if you think about how the recovery went from the 2008 recession, it was a very long slog to get those jobs back. And in this case that we came back really, really quickly and I was quite surprised by that. Speaker 1 [00:03:49] What do you think made that resilience? Speaker 3 [00:03:51] So there’s two kind of ways to think about recessions, and economists have been arguing about this since 1929. One is that the recession is caused by a drop in demand that employers just don’t want to hire anybody because they don’t see ways that they can sell their product. The other view is that employees are being kind of outrageous in their demands and will only work if employers agree to set their wages. So one actually the kind of leading view among the more neoclassical economists is recessions are times when workers take vacation. And I think that view sometimes gets more traction, especially when there’s a prolonged recovery, because it seems like, OK, the workers took a vacation and now they don’t want to come back. The demand view, I think, is workers want to supply their work. Employers don’t want it or there’s some obstacle to, you know, making that work transaction go through. And I think that what this was an episode showed is that the demand side is really the driver. The supply basically with everything withdrew. But then people were able to come back quickly as soon as employers could find a way to get them back into the job. Speaker 1 [00:04:55] So employment, certainly in aggregate, came back with a roar. But we also have this thing going on called the great resignation or great reshuffle, depending on your point of view. Curious how you look at the so-called great resignation, which has surprised a lot of people and maybe even defies certain elements of economic thinking? Speaker 3 [00:05:16] If you look at the ratio of job openings to unemployment, it’s at an all time high, at least in the U.S. I don’t know the exact numbers for Canada, but I assume it’s very similar. And so there’s a lot of opportunities out there. And what had been happening really since 2005 or 2006? A number of leading economists, including, for example, Edward Lazear, the WHO was Bush’s main economist, had written articles saying, We don’t have enough movement in the labor market. People are sticking with their jobs too long and we need to have more mobility to kind of get dynamism going to, you know, get people moving between jobs and filtering up the job ladder and so on. So actually, the perception was that the labor market was becoming more ossified and then this has really changed. But again, I think it isn’t necessarily bad. A labor economist tends to have the perspective of the workers. We tend to sort of take the view of the workers and say, OK, when something happens, is that good for workers, bad for workers? And this switch of jobs, almost all of it is good for workers. Speaker 1 [00:06:21] We talk a lot on our podcast about innovation and disruption, and one of the statistics I’d argue over the years has been that lack of labor, mobility, lack of dynamism. So it’s encouraging to hear you take a positive view to this. But curious if you see this as kind of the new normal. Maybe it’s the old normal coming back, this kind of more dynamism in the in the labor force. Speaker 3 [00:06:45] So one reason why we don’t have as much mobility in the labor market as we used to have is our average workforce is quite a bit older. So right now, the baby boom, I’m the peak of the baby boom. I was born in 56, and so we’re all 65, 66 years old and many of us are starting to retire. And so the the big, huge bulge of children born in the late 50s and early 60s is gradually going to go through. And the average age of the workforce is is going to fall a little bit and old workers don’t change jobs. So even if you’re, you know, if there’s a better opportunity, but you’re 50 years old, you’re just not going to take it because it’s too disruptive. So you so I think one thing that’s really important is understanding the. At demography of the workforce in that regard, another thing is, you know what sectors people are working in, you know, a lot of employment growth has been in sectors where these days there’s, you know, not such long term jobs for young workers, retail and things like that. But then there’s a lot of employment growth in the service sector, especially like health care and those jobs actually persist. Speaker 2 [00:07:46] I’d like to jump on that, David. I’m curious with the different sectoral impacts that we are seeing, do you see that there will be greater job polarization over the next several years? Speaker 3 [00:07:56] Much of the increase in supply of workers is kind of what you would call polarized. So you got a, you know, increasing number of people who have college degrees or master’s and above degrees. That’s really a growing workforce. And then of course, you have a pretty large and consistent supply of people with basically less than high school education because of immigration from low skill countries. And so if you have those two combinations of demography, you’re going to have what appears to be polarized job growth. But it isn’t really, you know, it’s not anybody’s fault, it’s just a type of type of workers you have. So as the workforce has fewer people that are exactly, you know, 12 years of education to just finish high school, then you’re going to have more of what you’re talking about. In addition, there is another kind of inequality which is generated by performance of firms. So some tech sector firms, for instance, in the area that I work in, you know, someone with a Ph.D. can start, you know, in all honesty, can start working at three hundred and fifty thousand dollars a year. That’s a lot of money. But somebody who’s working the Ph.D. teaching in a community college earns about $60000 a year. So that that gap is ginormous. Speaker 1 [00:09:04] One of the challenges we’ve been wrestling with, and this harkens back in some ways to the work you did around fast food employment that was part of the Nobel Prize. Recognition is why we don’t see greater displacement of lower wage employment by technology, fast food being an example. Lot of repetitive tasks that arguably are automatable and yet employment in the sector continues to go up even when wages go up. And you showed how, you know, an increase of minimum wage does not necessarily lead to less employment. But it also doesn’t lead to a greater capital allocation, arguably to technology that has become more of a pressure point through the pandemic, as there have been these disruptions. And all firms have been thinking about, OK, do I need to get people back or can I use this as a bit of a transition moment to invest more in capital? We seem to be lurching back to the labor side of the equation. And I’m curious how your how you think through with that kind of long view of history and economic cycles, but also technology cycles in terms of the transition of labour to capital. Speaker 3 [00:10:12] Well, in the in the slightly longer run, I think most Western economies are going to go into a period of declining labor force. What you’re seeing in Japan, Korea, Italy, Spain already, we’re going to see that in most Western economies, we’re basically I don’t know about Canada, but the United States is it just does no longer has the tolerance for immigration. Western Europe, most of them, those countries don’t have the tolerance for immigration, and that’s the main source of population growth. And so if we stop migration, which I predict we will be doing, which, you know, that’s what’s going on in Japan, and that’s why there’s, you know, that’s why they’re going to have declining population in China. They’re not going to have immigration. So you’re going to have declining workforce and then you’re going to have the kinds of innovations that you’re starting to see in Japan, where people are thinking, you know, pretty hard about how to replace low skilled labor, to look after old people. How do you do that exactly? And still have, you know, quality of life for the people in the shorter term, paying 50 cents an hour for workers extra or something? I don’t think, you know, that’s that is cut into the pocketbook of the owners of firms and stuff, but it doesn’t necessarily change the balance of if I had to pay a dollar an hour extra for a truck driver or try and invest in a self-driving truck. Now, in other cases, it’s it’s easier, you know, like converting some aspects of maybe fast food restaurants to some kind of other system. Actually, when I first went to grad school in New York City, there were still from the 1950s. These famous restaurants that were automatic. There were you walked in and there weren’t any people. There were just kind of rotating counters and you put money in called automatic. Speaker 1 [00:11:55] There’s a lot of us. Exactly. I remember thinking they were so exotic when I saw them in New York. Speaker 3 [00:11:59] It was like a totally awesome thing from your childhood movies and stuff. Speaker 1 [00:12:04] It was that they disappeared. Speaker 3 [00:12:05] So that technology existed, but it didn’t. It didn’t dominate, right? Is people, you know, McDonald’s works better. Speaker 2 [00:12:12] So when we think about other levers that employers control in attracting and retaining workers, increased wages are certainly one of them. But are you seeing other non-monetary benefits making a meaningful? Dent in this issue, things like, you know, a four day workweek, remote work, as we’ve been seeing, are you seeing that play out on a bigger scale? Speaker 3 [00:12:32] I don’t study that, you know, with my own research, I only have direct experience in two places academia and tech sector. I do consulting for the tech sector and they are definitely innovating quickly and academia. We probably were on the flexible schedule, you know, decades ago. Most of my colleagues didn’t come into work only a couple of days a week and even before the crisis. But the private sector tech companies, they are innovating quickly. So one thing, for example, a lot of those companies rely on foreign labor at the high end because there’s very, you know, acute shortage of highly skilled statisticians and computer scientists and economists. And most of the graduate students in those programs in the United States are actually foreigners. In economics, we’re half and I think in CSI and math, it’s above that. And so basically what they’re doing is setting up branch operations in Western Europe and Canada. So this is great for job opportunities in Vancouver. My favorite example is Berlin. I don’t know if anybody knows this, but Berlin is, you know, probably in many ways the most interesting place to live in Germany. But there’s no good jobs in Berlin. There hasn’t been good jobs in Berlin since, you know, at the end of the Cold War. They used to have a subsidy during the Cold War to have firms put plants in Berlin, but they disappeared. And basically lots of people want to live. There is no good jobs, but now there’s a lot of tech jobs and you can work remotely for lots of tech companies there. And so I predict that this is going to be really good for interesting high wage cities that are off the chart. So Berlin is much different than Paris or London. It’s relatively cheap. There’s lots of people looking for work. And so cities like that are going to benefit. I don’t know what’s the Canadian equipped? Was that like Winnipeg? Speaker 1 [00:14:10] Well, it’s fascinating. There’s a great opportunity here for all sorts of communities to make themselves hubs and even destinations for those kinds of work from anywhere populations. What else should we learn from the tech sector in terms of where the future of work? Some people call it may be going. Speaker 3 [00:14:31] I think actually the management of people is still just getting started. So we made amazing changes in like selling stuff to people. But I think we’ve made less progress in managing people and putting teams together and figuring out how to do that and how to best compensate them, how to best allow them to do what they’re doing. I think there’s enormous frontiers there. And you’re starting to see a lot of consulting companies that are coming in and telling firms how to do things, how to how to pay people, how to recruit people. Because I think that as I said, I think in the in the intermediate and longer run, we’re going to be in an era where there is actually declining workforce and shortages of talent. And that’s going to be great for workers because we’ve been in an era for, I don’t know, since 1980 80. Maybe we’ve been in roughly 40 years of pretty depressed labor markets. Basically, my entire professional career has been one where, you know, most of the time it was pretty crappy. Real wages were stagnant in North America, and there wasn’t really the kind of productivity gains that you might have thought at least passed through to workers. And so I think we’re in an era where that might be kind of a change, and that’s going to be a whole new time. And people are going to have to start thinking creatively about how to use and better utilize the people that they have instead of treating workers like commodities. So I’m a bit optimistic there. Speaker 1 [00:15:55] David, thank you for being on RBC Disruptors. Coming up after the break, we’ll talk to a tech entrepreneur in Kitchener, Ontario, who’s at the forefront of a massive shift in the global labor force. He’s connecting students as well as workers with opportunities all over the world through his company apply board. Speaker 2 [00:16:20] You’re listening to Disruptors, an RBC podcast. I’m Theresa Do. Canada’s transition to a net zero economy promises significant opportunities for innovation and growth, but none of it will happen without the right people in the right places at the right time. An upcoming report from RBC Economics looks at some of the big changes coming to Canada’s labor force as it sets out on the climate transition. The report maps out the sectors and jobs undergoing the greatest disruption. The way skills are shifting within specific jobs and highlights what workers and businesses will need to build the green workforce of the future. To learn more, check out the link in the show notes of this episode and visit RBC dot com slash thought leadership. And be sure to like and follow disruptors wherever you get your podcasts. Welcome back. We just heard from economist David Card, who has some keen insights into what’s underneath the changes in the labor market right now. But to really understand what the situation feels like, you need to speak with somebody working in the trenches, trying to fill positions and keep them filled in a fast growing company. Our next guest, Martin Bestiary, is the co-founder and CEO of Kitchener, Ontario ApplyBoard. ApplyBoard has an AI-enabled software platform that lets students from around the world quickly identify and apply for university or college programs across North America, the UK and Australia. This platform takes up the middle man in education, and it’s made applying for university or college from wherever you live as easy as signing up to Spotify. And since launching in 2015, Apply Board has grown to 1500 employees and has attracted over $600 million in venture capital. Martin, welcome to disruptors. Speaker 4 [00:18:06] Thank you very much for having me. Speaker 2 [00:18:07] Martin, I’d like to start with your story. You yourself are an immigrant from Iran originally, and you and your younger brothers went through the international student application process to pursue post-secondary education in Canada. And it was a difficult process, and that’s one of the reasons you created your company apply board. I’m hoping if we can get your thoughts on the broader challenges confronting Canada’s labor market, how does your experience, how does that inform what we could be doing to welcome international students and immigrants into our workforce? Speaker 4 [00:18:38] Absolutely, yes. As you mentioned in 2010, I came to Canada to get my master’s degree at the University of Waterloo, and my brothers came to do their undergrad at Conestoga College. And we left Canada. And then we decided to make this country our home and never regret that international students is, I think, the brightest part for talent shortage or enhancement for any country. And Canada is a country with one of the countries that’s really, really taking advantage of this global movement. Think about it. We can bring someone at the age of 18 or 22 for their bachelors or diplomas or postgraduate master’s degrees. Bring them, educate them. They’re young, energetic, ready to join the society. All of that adaptation to the new country, learning a new language, their college time give them the opportunity to integrate with their culture, country, everything and right away they can join the society and start contributing paying taxes, being an impactful part of the society, and I don’t think it can get better than that. Speaker 1 [00:19:54] And that’s a great way of describing our journey as a country with international students. I’m curious because you’re part of the story, but you’re also an author, frankly, of the Canadian story and the Canadian journey. If we have a chance to write the next chapter and maybe be a bit more thoughtful about how we go about this kind of flow of international students, how can we be more strategic as a country and taking it on? Speaker 4 [00:20:17] Yeah, and that’s exactly what we are working at Applied Birds and our Vision 2030 is to make it available for students along the board to access the best education, even if they’re poor, even if they’re from a country that there were like problems, regardless of their nationality, education, background, their family situation, village situation. We want to make it accessible, but how can the country be more strategic? So, for example, we know our health care system needs a lot of help right now, over hundred thousand jobs available literally in nursing and caregiving. All we need to do is point the ship to to the direction of which easier path to get into those colleges that get faster, processing time for the government to partner with companies like us to be able to access talent all over the board to bring the smartest and most driven people to this country, to the gaps that we have. We know software developers, we know data scientists. We know engineering in general is one of the areas that we in Canada. We really have a lot of positions of and for our country to grow and write the next chapter of the rest of 21st century. These are essential jobs. Speaker 2 [00:21:34] Martin, we’re seeing right now just massive job vacancies in Canada. In June 2021, we saw job vacancies surged past 700,000. You know, every day on LinkedIn, there seems to be another, you know, x number of job postings listed. But if we dig underneath the numbers, anecdotally, people are saying they’re still having trouble finding a job that even though they’re reaching out, these companies have a lot of postings. They can’t seem to get past the recruitment stage, if at all. So I’m just curious, what are you seeing in your work? What are you seeing in the tech sector and beyond about what could be behind? This this tension and what should employers be thinking about as they’re looking to recruit for their companies? Speaker 4 [00:22:17] Very good question. So there are a couple of things happening at the same time that is affecting the job market and we need to like break it down because the couple of effect is going together. So number one, the right now is a prosperous economy, as you said, seven hundred thousand job vacancies. That means we need a lot of people. A lot of companies downsized during the pandemic. Now they need to go back and those people already went somewhere else or they changed jobs, so it’s harder for them. The other thing that is happening people is almost two years that we are literally working from home, right? They are staying home. And Canada was one of the, I’d say, more restrictive countries in terms of keeping people distance. And I think too, one way or another, everyone is kind of affected that there’s something might not going the way that they want in their personal life and they need changes. The other thing that is happening is especially in the younger generation that for a long time the market was employer market and now is the employer market. And when there are so many jobs, a lot of people talked about what are the other means in life. You know, you see the rise of social challenges that we’ve seen in Black Life Matters in the United States. The environment is a big topic, right? Health care is a big topic. People want to do something good. People want to have a meaning with their life because Covid kind of opened a lot of people’s eyes that what are we doing? They are not robots. So a lot of people are looking for something to be able to have a big impact, and they’re searching for that. Speaker 1 [00:24:04] As we come out of this pandemic and kind of think of not just the great resignation, but the great reshuffle and people moving jobs, how do we need to be thinking differently about the kind of optimization of choices out there, either before us or somewhere far away, and ensure that we’re all making kind of the best decision with the best information? Speaker 4 [00:24:25] John, I have a mentor, his name is Howard Behar, he was the president of Starbucks for a long time. And one of the advisors he gave me is right your core values. What is your personal core value? What are you after? If you want to run or if you want to go to work, you put the OK from here to go to downtown Toronto. It takes like forty five minutes. OK, this is the part, and that’s what we are building at ApplyBoard. We are building a base for your life. And yes, we have started with international students because that was the starting point. I had to start from somewhere because that was what my life was. But what it is underneath is like, who are you? What you would like to do and what are the options for you to get there? People go and they just say, Oh, I need a job, why do I need a job? Think a little bit about it. You know, what are you seeking for? And I think our education in K-12, we need to invest more in our K-12 education of teaching students to ask why and be less worry about the content. Because content these days are commodity. You can find it on the internet. You don’t need to teach someone like necessarily all the how to write a new code because they can Google and find in GitHub a similar libraries and they figure it out. But what we need to teach them is to ask why? And that’s something that we humans don’t do it much. Speaker 2 [00:25:57] It’s such a profound way to think about the work about think, thinking about how work fits into our lives. What do you think it would take to have more CEOs and more aspiring CEOs to think the way you do and to view the world? Speaker 4 [00:26:13] Similarly, I think it starts from the CEOs themselves to be able to go and talk to people what they think and talk about their vulnerabilities and talk about their values. I think it’s important to talk about these things as much as it’s important to talk about market events. Market came down said This does that does that, and that’s why I love to talk to people, said what is the impact of apply board? Here’s one thing last week we had a day that for everyone to apply board employees, one students will enroll because of the work of us in that day alone, enrolled in a university. So when I go, I tell them, I tell my employees and I tell our investors. I said, today I’m sleeping better because I feel every two of us change one person life. Speaker 1 [00:27:03] Martin, I wonder as we move towards close, what do you think will be the biggest difference about? Work coming out of the pandemic from the way it was before the pandemic, Speaker 4 [00:27:14] the definition of work, the value of human being to themselves, to the respect of human being, to themselves, that they are not trading over time for money. We are going to a place because we want to have impact, because we love our teammates, because we want this mission to happen in the world, and I hope this is the outcome of it. Speaker 1 [00:27:37] That’s a great point to wrap up on. The meaning of work will change. The meaning of work has changed. The economics of work has changed as well. It’s going to be amazing to watch the next few years unfold. Martin, thank you for being on RBC Disruptors. Speaker 4 [00:27:52] Thank you very much for having me, John. Speaker 2 [00:27:57] What a fascinating set of conversations we’ve had in our program today. Two very different thinkers and speakers on this massive issue that we’re facing right now. The great resignation. What were your takeaways? Speaker 1 [00:28:10] Both David Card and Martin Basiri explained from very different perspectives. How work will continue to matter a lot to individuals and to the society. David Card said one of the biggest surprises for him and he’s won a Nobel Prize from the pandemic is the resilience of the labor force. People want to go back to work and many of those who are employed or who have gone back to employment are putting in a lot of hours and their quality hours because there’s a meaning and purpose and perhaps greater return to what we engage in. But it also speaks to the power of technology and even automation. If we can think about deploying technology wherever and whenever we’re so-called working and use our brains and our human ingenuity and instincts to pursue perhaps a higher purpose than just the task at hand. It’s not so much work. Speaker 2 [00:29:07] Exactly. And that’s the optimistic view about this whole great reshuffle, right? Is that you finally now, maybe not. Finally, but you have this opportunity to seek out that work that is appealing to you if it’s not at your company. Maybe it’s another one next door. And because we can work from anywhere, the opportunities seem limitless. Speaker 1 [00:29:25] Theresa, maybe we need to start calling it the great redefinition. Speaker 2 [00:29:29] I like that. Although it asks the question, what are we redefining it to? Speaker 1 [00:29:33] That’s for a future episode. That’s all for now. Thanks to our guests David Card and Martin Basiri. Speaker 2 [00:29:39] And join us next time when we’ll explore how Canadian employers and workers are preparing for a new era of climate action. Until then, I’m Theresa Do. Speaker 1 [00:29:47] and I’m John Stackhouse. This is Disruptors, an RBC podcast. Talk to you soon. Speaker 5 [00:29:57] Disruptors, an RBC podcast is created by the RBC Thought Leadership Group and does not constitute a recommendation for any organization, product or service. It’s produced and recorded by Jar Audio. For more disruptors content, like or subscribe wherever you get your podcasts and visit rbc-dot-com-slash Disruptors.

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This season on Disruptors, we’re changing up our format, alternating between a “Ten-Minute Take” and our regular episodes every Tuesday.

We’re kicking off 2022 with a focus on, “The Great Resignation”, or is it, “The Great Reshuffle?” We’ll explore what’s actually happening out there, and how Canada can harness the talent shift to fuel its innovation economy.

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In our post-pandemic world, there is no more pressing issue than climate change. This fall, Disruptors, an RBC podcast, launched a multi-part series called The Climate Conversations, which explored some of the potential solutions to a warming planet—as well as some of the challenges in implementing them. Early in the series, co-host John Stackhouse spoke with one of the leading voices for climate action, Dr. Katharine Hayhoe. Hayhoe is the Toronto-born chief scientist for the Nature Conservancy and a distinguished professor at Texas Tech University, who is often called “the most influential climate scientist on the planet.” In this special extended cut of the conversation, we hear more from Dr. Hayhoe on her optimism for meeting the climate moment, the challenges in changing social norms—and some tips on how to win over climate skeptics.
Speaker 1 [00:00:01] Hi, it’s John here. This fall on disruptors, we’ve been exploring some of the big topics on climate change and speaking with some of the big players who are seeking climate action. We called the series the climate conversations, and it’s fair to say those conversations well, they’re just starting as part of that effort. We’re bringing you special extended cuts of some of our most popular climate conversations. Katharine Hayhoe, a Toronto-born climate scientist, was one of our earliest guests in the climate conversations and a passionate advocate for finding common ground through dialog. It’s actually the title of a TED talk she gave called the most important thing you can do to fight climate change. Talk about it, which has been viewed almost four million times. We talked with Katherine about what individual citizens can do to affect change and to change minds. Here’s more of that conversation. Katharine, welcome to disrupters. Speaker 2 [00:00:57] Thank you so much for having me. Speaker 1 [00:00:58] I want to start, Katharine, with a question about optimism because so many climate conversations are negative or pessimistic. You’re an optimist. Speaker 2 [00:01:09] I am, and I would like to say that I’m a rational optimist because I am a scientist and as a scientist, I see all the bad news firsthand. In fact, I get it hot off the press, so to speak. I look at the data myself, and the science does not give us a lot of hope. When we look at what’s happening to our world, climate is changing faster than any time in the history of human civilization on this planet. And that’s why it matters. It’s not about saving the world. The planet will still be orbiting the sun long after we’re gone. It is literally about saving us. But what I’ve noticed wherever I go, and I literally got this question even twice yesterday, once talking to medical students and then once talking to an academic group every single day, almost I’m asked what gives you hope? And so that’s actually why I wrote the book is because I figured this enough doom and gloom out there. We enough of us are activated. We’re concerned about it. The majority of Canadians understand that it’s a serious issue. So what can we do about it? It turns out that hope comes from action at that interesting and not recycling. And though, you know, every little bit helps. But specifically, when we get out and we use our voice to advocate for change when reengage with others, when we speak within the place where we work or the neighborhood or a kid’s school or, you know, an organization we’re part of, obviously our city and our province and at the national scale, when we use our voices to talk about why this matters and what we can do to help fix it, we don’t have to be David Suzuki to do this. I’m absolutely convinced that every single Canadian can do this. And when you look to the past, when you look to massive issues like slavery and women being able to vote and civil rights in the states and apartheid in South Africa, how did the world change before? It wasn’t because a prime minister or a president or a king or a CEO or even a celebrity decided it had to. It was when ordinary people used their voices to say, You know what? The world can and must be different. That’s how change happened. Speaker 1 [00:03:09] What can each of us be doing more of? I mean, I recycle, and as our longtime listeners know, I’m an active biker, but I don’t think I’m doing nearly enough. What can each of us be doing more of? Speaker 2 [00:03:21] Well, it’s so interesting because when I first started to talk to people about climate change, I would get that question immediately. And, you know, I would say the traditional things that we would all say. I would say, Well, you know, have you changed your light bulbs? Have you looked at where your electricity comes from? But then I thought to myself, Is that really enough? So I stepped on the carbon scales myself. I stepped on, you know, all right. I went to a carbon footprint calculator and I calculated my carbon footprint. And I was absolutely shocked because the number one source of my personal carbon emissions was not my light bulbs, and it was not even the car that I drove. It was not my hydro bill. It was my travel. And I’m not talking about like travel. The yoga retreats in Bali. The last time I went on an actual vacation, I can’t even remember. I mean, just to see family. It was travel to scientific conferences and to talk to people about climate change. I thought to myself, Well, this was ridiculous. Speaker 1 [00:04:16] The irony COVID. Speaker 2 [00:04:18] So I decided that pre-COVID I was going to transition 80 percent of the events I did to virtual events, whether people liked it or not. And if I traveled, I was only going to travel by bundling my events together so I would go somewhere and do like five, eight, 10. I think my record so far is 29 events and six days, which is kind of crazy, but it’s a very effective use of your time and your carbon. But then and here’s where being a scientist comes in. I started to calculate, OK. So I did this, and here’s how much I could reduce my carbon footprint. And I also got solar panels and plug in car and address food waste and diet stuff like that. What if everybody else who’s concerned and activated did it too? How much impact would that have on our national emissions? A fraction, a very small fraction, not even a third. And so I thought to myself, Well, this is not the answer. This is not the most effective thing that we can be doing. So that’s what I did this deep dove into. How is the world changed before? Was it because individual people took individual steps and that’s all they did? No, it’s because individual people use their voices to advocate for change in the larger sphere that they are in. So you’re at RBC? I’m at a university. I just joined. Make sure you need it as it’s called in Canada. The global affiliate of TMC, each of us is embedded in a place where we can use our voice to talk about how wherever we are can work together to make a difference. Speaker 1 [00:05:44] We’ve just come through the summer of the apocalypse and felt like in many parts of the world. Did that dent your optimism? Speaker 2 [00:05:53] Unfortunately, it did, because with climate change, a big part of our problem is something called psychological distance. We all agree it’s a big issue. We agree it will affect future generations and plants and animals and people living over there. But you know, we’re the north. We sort of see ourselves as invulnerable to global warming. We see it as a distant issue. And studies have shown that as we decrease our psychological distance, as we’re able to say, look, that crazy heat wave out west, it was one hundred and fifty times more likely because of climate change. The wildfire season we had back in 2017, it burned about 10 times the area because of climate change. The floods that we’re seeing there a hurricane category one passing over Newfoundland, we’re seeing climate change loading the weather dice against us. And so studies have shown that when we’re able to connect the impacts of climate change to our lives, our lived experience, our activation increases, our concern increases. But then you get Covid and I live in Texas. I live in a place where I know people who lost their lives and with their dying breath or saying, this isn’t coronavirus. I know people who their families then did not wear a mask or get vaccinated. And then they got Covid. And I’m thinking to myself, have I overestimated the human capability for self-preservation? Speaker 1 [00:07:12] That’s such a good point, because here we have a clear and imminent threat to our public health, but to each of our lives, and it’s a struggle to come to collective decisions around masking and vaccinations. Climate is clear and present, but it doesn’t pose that immediate threat to most people’s lives. How on earth are we going to change behavior for a longer term threat when we can’t adequately change collective behavior for an imminent threat? Speaker 2 [00:07:40] I still believe we can do it because I’ve seen it happen despite COVID. And that is if we truly address the two biggest things that are holding us back, which despite the headlines that we see with many politicians in the US and even some politicians in Canada as well, despite the climate denial we see in the headlines, the real problems most of us have are not issues with basic physics that we’ve known since the eighteen hundreds. If we really had issues with that basic physics, we wouldn’t be flying or using stoves or refrigerators because the same physics, the real problems we have are, again, we don’t think it matters to us and we don’t think there’s anything we can do about it. So if somebody told you that an asteroid was going to hit the Earth, but there is nothing you could do, you just be like, Oh, well, you know, I’ll leave that up to NASA, and I’ll just go on with my life because there’s nothing I can do. Maybe, you know, hug my kids a little tighter and hope for the best. And that’s sort of the way we feel like with climate change, as if it’s an asteroid headed for the Earth and there’s nothing we can do. Except, you know, like I said, older kids a bit tighter and hope for the best. But the reality is with climate change that there’s everything that we can do as individuals. In fact, the only way the world has changed before, again is when individuals decided that it must and it had to. But it all starts with something that I learned when I was doing my undergrad at U of T for the first time. So up until then, like I learned about climate change in high school, I learned about deforestation and air pollution and biodiversity loss. I learned about environmental issues and I thought about environmental issues as issues that are serious issues that people like changed at all. And David Suzuki and David Attenborough are taken care of and the rest of us wish them well and watched their documentaries. That’s sort of the way I thought of environmental issues. So I was studying astrophysics at U of T. I was planning on going on to graduate school, to study galaxies. And I needed an extra course to finish my degree and I looked around. There was a brand new class in the geography department over and said Smith, if anybody’s familiar with you chief. And I thought, Well, that looks interesting when I take it. So I took this class on climate science, and I was completely shocked to learn that climate change is not only an environmental issue. Climate change is a health issue. It’s an economic issue. It’s a national security issue. And most of all, and this is what completely changed my own trajectory. It’s a humanitarian issue. It directly and disproportionately impacts the poorest and most marginalized, most vulnerable people right here in Canada, homeless people living on the streets and Halifax indigenous peoples whose traditional way of life is literally crumbling before their eyes. It affects them more than anyone, and they’re the ones who have done the least to contribute to the problem. And you know, the United Nations has these very basic sustainable development goals. You know, no poverty, no hunger, clean water access to basic health care and education and gender equity. There’s no way to achieve any of these goals if we leave climate change out of the picture because it’s as U.S. military calls it, it’s a threat multiplier. So what I realized is that whatever your priorities are and whatever minor, you know, being a mom, being a parent, caring about the place where I live, loving, you know, loving winter sports, needing snow and ice to do them whatever my priorities are. It turns out that climate change already affects every single one of those, so it doesn’t have to be a new thing on our list or something that we have to try to force up our list, rather because of one, two, three, four and five on our list. We have every reason we need to care about climate change, and I think that that is key to beginning the conversations in a place that helps us connect directly to this issue from the heart based on our identity and who we are. And then recognizing that, you know what? We have a voice that we can use to advocate for change because I love my child, I love my city, I love my outdoor hockey rink. I love the place where I grew up and the fact that I see it changing. I love clean air. I don’t want it to be choked by wildfire smoke because of what we love. That’s why we can make a difference. Speaker 1 [00:11:44] You’ve argued as well that climate is about values, and we’re also talking to Mark Carney, who has a book called The Values and I think would agree with a lot of what you’re saying, but you’re also saying it’s a rational decision. And I just wonder how we can balance in our conversations just the rational decision that saves you money or saves you time or makes your neighborhood safer versus the moral decision that this is about values and our collective being an even more existential questions Speaker 2 [00:12:18] in most cases for most of us. Those two are not incompatible. In fact, often they’re very compatible. So making our neighborhoods healthier, for example, has a direct impact today. But it also typically reduces carbon emissions or takes up carbon from the atmosphere through investing in urban tree planting that also cleans up our air. So there’s and, you know, making our neighborhoods more resilient to flooding, for example, obviously helps ourselves with our insurance rates and the safety of our homes. But it helps us to adapt and build resilience to the impacts of a changing climate. So. So most of us, those aren’t incompatible. And honestly, I have a really funny story. My book, probably my favorite story of my colleague John. His dad lives in a rural area of Australia and his dad is a fiscal conservative, but he’s also an ideological conservative. And so in Australia, like in Canada, many conservatives reject the science of climate change because they don’t think there’s any solution other than destroying the economy. So its solution aversion masked with science sounding arguments because if you say it’s real, but I don’t want to fix it, that would make you a bad person, and most of us don’t want to be a bad person. So John’s dad would drag up, Oh, there’s more polar bears now than there ever were. You know, what are you saying? The Arctic is melting died every time John went home for dinner. And so John went back to school. He got a p, h d and cognitive psychology to understand denial. He created the world leading skeptical science website that lists 198 science’s sounding arguments against climate change and provides peer reviewed responses. Do you think that changed his father’s mind? I suspect not correct. It did not. But then there was a rebate on solar panels in his dad’s area, and so his dad got solar panels started to save a ton of money every month he would spend on his power bill, saying, John, look how much money I saved. It reinforced his own identity. It it fit rate with one of the things at the top of his priority list. And so two years later, John was sitting with his dad and out of nowhere, his dad said, Oh, you know, global warming. I’ve always thought that was real. And John was like, Why not only had he changed his mind, but he had forgotten that he had ever denied it because the solutions change his mind? You know what? There is nothing wrong with that. Speaker 1 [00:14:31] The great Jerry Maguire line. Show me the money, but you touch on a serious challenge that there are groups, large groups of people not necessarily connected to any one religion per se, but they tend to be identifiable groups by geography or some other demographic points, and the views tend to be fairly entrenched. We’re not seeing that kind of shift that you just cited of. John’s father, you’ve been wrestling with that for, for many years. How do you shift large groups of people that tend to reinforce each other’s beliefs and in fact strengthen their groups by reinforcing those beliefs? Speaker 2 [00:15:14] Well, you’re absolutely right. No one wakes up in one morning and decides, I’m just going to reject 200 years of physics. People wake up every morning and they check Facebook and they scroll through what other people in their social group are thinking about and talking about. They go on the internet and they visit the website of whatever organization whose values and views they share. They listen to today, not just to, you know, the national and not just to, you know, you know, everybody grew up listening to, you know, Peter Mansbridge or Walter Cronkite in the U.S.. No, everybody now listens to customized media that reinforces what they already believe. And so it isn’t that we read all the data and facts first, and we make up our mind second, as Jonathan Haidt, who’s a really interesting thinker, says in his book The Righteous Mind, he says, You know, we as humans, we make up our minds first based on what our social group, our in-group decides about various controversial issues like who to vote for in the budget and immigration and nationalism and climate change and masks and vaccines and Covid and racial issues and indigenous justice issues. We make up our mind based on what our group says, and then we engage in motivated reasoning where we go out and we search the internet to find out why we’re right, not whether we right, why we’re right. So how do we change that? People have put a lot of work into trying to figure that out, and I was part of a really interesting experiment a couple of months ago in the states called New Climate Voices. They got me and a Republican politician and an Air Force general and a libertarian to make short little videos about why climate change mattered from our different perspectives. And I was sharing a faith based perspective since I’m a Christian. They aired them in specific congressional districts in the U.S. on social media. And then they tested opinions among the general public in those congressional districts. And they found that among conservatives among Republicans, opinion shifted wide because they had somebody in their in-group telling them why this mattered to for the same reasons that they would care about it. I have this awesome student who works with me, and she started to help me on my social media and her grandma said, I don’t know why you’re working on this. Nobody believes in climate change. That’s just so those myths that they make up to make people vote for the liberals. And so my student, she’s like, Grandma, just listen. Just give it a listen. OK, you know, I’m doing this for a reason. So her grandma listened to just a couple of the videos and she sent her the ones from a Christian perspective, and her grandma completely changed your mind, and now she is button holing all the ladies in her church, telling them why. If you’re a Christian, you have to care about climate change, so change really can happen, but it has to happen, as you yourself said, not when we’re waving judgy fingers at people and saying you have to be just like me. I have a list of these 10 new green commandments, and if you don’t do those, you don’t really care about this issue. Change happens when we show people that who they already are is the perfect person to care. And in fact, caring about and acting on climate is a more genuine expression of the values they already have than what they’re doing right now. Speaker 1 [00:18:28] Coming up after the break, more of my conversation with Katherine Hayhoe. So stay right there. Speaker 3 [00:18:38] You’re listening to disruptors, an RBC podcast, I’m trying to read the Dome earlier this fall, RBC Economics and Thought Leadership released a report called the two trillion dollar transition Canada’s Road to Net Zero. It explores the costs and benefits of Canada’s shift to a carbon neutral economy and how it can fuel a new generation of Canadian innovation, from carbon capture technology to sustainable agriculture to the full potential of super charging electric vehicles. We look at all the ways for Canada to take a leading role in the fight for climate action and the economic opportunities they create. To learn more. Check out the link in the show notes of this episode and visit our bbc.com. Net zero emissions to listen to and follow disruptors wherever you get your podcasts. Speaker 1 [00:19:29] Welcome back. In the second half of my conversation with Katharine Hayhoe. We talk about climate lessons coming out of the pandemic, as well as the role of social norms in changing how we approach climate action. I sometimes think about smoking and cigarettes, and it’s, you know, an imperfect and maybe a bad analogy, but that that has been a decades long struggle with behavioral change. And when I think about some of the behavioral changes we need for true climate action, maybe there’s some lessons we can we can draw that out. And even though with smoking, all the science is there and many of us smoked regardless, we knew the risks that that we were taking and we did it anyway because it was maybe enjoyable, definitely addictive. But it was also cool. And one of the reasons it was cool was Hollywood. The cool people in film more often than not seem to smoke. And that’s still an issue. But Hollywood has bent and that that establishes or reinforces norms. And I wonder, in terms of climate and our own behaviors, what kind of norms in terms of mass media pop culture, we may need to start to challenge or think about to help change our own thinking and our own behavior. Speaker 2 [00:20:51] I think you’re absolutely right. I mean, that’s that whole idea of social norms, the idea that we determine what’s acceptable and what’s not, because we always, as humans have these antenna, these invisible antenna up that are taking, you know, sort of taking the measure of what’s going on. So is it acceptable to have a plastic water bottle? No. Well, I better not have one. Is it acceptable to drive a giant gas guzzler? Oh, well, not really. That’s not cool anymore. It’s called the fast electric car. Better think about that next time. So you’re right, that has a huge impact, and that has played a big role in the changes that we’ve seen in the world. Before that I mentioned everything from, you know, women getting the right to vote to civil rights, to all kinds of changes. It’s been changes in social norms where people like that’s just not acceptable anymore. And how do we figure that out when we see other people doing it and when we hear other people talking about it? So, you know, get your solar panels or do whatever it is that you’re doing, but then talk about what you’re doing. That’s how you can change people. And in my book, even talk about how their scientific studies showing the impact of contagion, that the number one, for example, with solar panels, the number one predictor of whether you’ve got solar panels is whether there’s somebody else within about a kilometer and a half of your house that has the that’s the number one predictor. It’s contagious literally in a good way, not a bad way. Speaker 1 [00:22:03] You mentioned Covid, and it’s been challenging and continues to be challenging in so many ways. It also illustrated how we can have a significant impact on emissions. Now, we don’t want to go through pandemics to decrease our carbon footprint, but we decreased our carbon footprint last year in ways that we’ve not been able to more positively engineer through decades of trying. You stopped flying as much. All of us are flying less. Maybe that has a material impact. Maybe it doesn’t. But what other lessons should we draw from the pandemic in terms of behavioral change and adjustments that we can carry forward into post-pandemic and healthier years ahead? Speaker 2 [00:22:48] So at the height of the lockdowns last year in spring at global carbon emissions dropped by almost 20 percent and overall over the whole year they dropped by seven percent. And during that same year 2020, 90 percent of new energy installed around the world, some of it in the poorest low income countries of the world that don’t have a lot of fossil fuel resources, 90 percent of that energy was clean energy. So we saw some really significant shifts in the way that we’re living. And in fact, it’s estimated that in some places, in some very polluted places in China, it’s estimated that the reduction in air pollution from the lockdowns because of course, air pollution just falls out of the sky within a matter of days, maybe at most weeks, whereas carbon emissions stay there for, you know, decades. The U.S. air pollution might have saved just as many lives as were lost to Covid, because what a lot of people don’t know is a really shocking number. And that is that almost nine million people die prematurely from the particulate emissions, from air pollution, from burning fossil fuels alone every year. And where we are with Colvard right now, I think we’re somewhere over four and a half million premature deaths. And you know, don’t get me wrong, any premature death is a tragedy, but we’re so conscious of Covid. Yet somehow we’ve normalized nearly nine million premature deaths a year from burning fossil fuels. And so forget about the carbon. Just think about the impact on our health. Think about the impact on worker health for a business on personal health. Think about the impact on people in low income neighborhoods, which are often the ones most exposed to pollution. Think about the health impact in low income countries where they don’t have access to the health care system that we benefit from. I mean, there are all kinds of benefits that are entirely health related that are even. Larger than people getting the Covid vaccination, I mean, that is just insane when you think about and I feel like that is the conversation that we need to be having. Well, we’re going Speaker 1 [00:24:49] to have some of these conversations because of the Glasgow Climate Conference. Governments have made some extraordinary commitments this year, including the US government. Is it enough? Speaker 2 [00:25:00] It is not yet enough. I think of these international commitments sort of like a potluck dinner. Right now, we don’t have enough food on the table to feed everyone. We need to up our ambition and we need to up our delivery. So we’re at something like, I think, somewhere around three degrees Celsius and we need to be down at two or even one and a half. And so coming out of Glasgow, I would be so pleased and so happy and so relieved if we really had commitments, especially from the biggest emitting countries in the world. And, you know, we often think, well, Canada, such a small country, why does it matter? We’re actually number nine on the list of the top 10 cumulative carbon emissions emitters of all time. So sure, you know you’ve got China and the US and India and Russia and the EU, you’ve got them right up there at the top. But we’re not that far behind, so every little bit matters. And in fact, the Intergovernmental Panel on Climate Change puts it really perfectly. They say every year matters, every bit of warming matters, every action matters and every choice matters. And so if we came out of Glasgow with countries making those choices, recognizing that it’s not about the environment, it’s about us, it’s not about the economy, it’s about actually saving the economy from the risks and impacts of climate change. It is about all of us and our human systems, our supply chains, our food, our water, our health, our infrastructure, tens of trillions of dollars of infrastructure built for conditions that don’t even exist anymore and will not exist again during our lifetime. If people finally realize that it is literally as a title, my book says it’s about saving us and put that on the table. I would be the happiest person in the world. Somebody asked me just the other day. They said, Well, you know what? If magically the climate solution were solved? Would you still study the planet? I said, no, I’d open a yarn shop, preferably on Vancouver Island. Speaker 1 [00:26:48] Why aren’t I Speaker 2 [00:26:49] just enjoy it? It’s something I get great joy and pleasure from it. Speaker 1 [00:26:52] Perfectly good. That’s perfectly great, in fact. You mentioned the economy, and I don’t think we talk enough about climate as an economic opportunity, and I’m not trying to be cavalier or materialistic about it, but just to frame it differently. We’ve got a really interesting piece of research coming out of RBC on pathways to net zero for Canada. Calculating that it’ll probably be a two trillion dollar project for us over the next 30 years. And a lot of people hear that number and think $2 trillion of my Lord, there go the tax increases and we’re saying no, actually that $2 trillion, this is manageable. Most of it may be private money, by the way. It’s not all up to government. In fact, it’s going to be much better if it’s not government money and it’s going to be investment. This isn’t wealth transfer, it’s not tax and spend. This can be the biggest investment project we’ve seen in nearly a century, and that will have all sorts of multipliers in terms of jobs and incomes and prosperity for communities pretty much everywhere. This isn’t about one sector, it’s not about the oil and gas sector or about Alberta. This is about every sector, every region. And I appreciate that’s kind of a high level economics thinking. But how do we translate that conversation into a meaningful way for everyone who does worry about their job, who does worry about their paycheck, or at least the trajectory or flatlining of their income? For students who are wondering if they’re going to have a job or if they’re going to be in the gig economy forever, how do we take these kind of big macro concepts around the economy and bring it down to the individual household and neighborhood level? Speaker 2 [00:28:35] Well, first of all, I’m delighted to hear that you’re doing this because we need the voice of organizations and institutions like RBC. And what you’re doing in its native form is going to be incredibly influential among the people who think in those terms. And those people need to hear your voice, not mine, because you are somebody who speaks that same language and understands those same concepts. And you’re right, it’s about opportunities. It’s about, you know, when a couple of years ago, I remember just before Christmas, I was at one of the malls in Mississauga and there was a lineup of 200 people outside the Apple Store. They were waiting for the new iPhone. And we had just come up from the state. So my husband had just gotten his, so he literally took his life. And he’s like walking down the road, going, Yes, it’s great. Look at it. Here it is. So were those people told they should get it? Were they told they had to get it? Do they have somebody waving a judgmental finger at them telling him this better if they got it? No. They wanted it because it was better. And really and truly and honestly so many solutions to climate change, from technological solutions to lifestyle solutions, to the amazing, nature based solutions that Nature United does with their Emerald Edge project working with. First Nations tribes out in British Columbia. There’s so many solutions that are good for us that when you actually hear about what they are, you’re like, Hell, yes, I love that. How can I be part of it? And so I feel like that’s what we haven’t done as we haven’t communicated that enthusiasm, that opportunity, as well as the financial risks. So you just said, you know, here’s what we have to spend to get there. But what about the risks that we’re avoiding through building resilience and adaptation and to encouraging other countries to come along with us? Because, believe me, they are watching and we can influence them too? So what are we avoiding? What are we gaining and how do we understand that the future’s coming, whether we like it or not? And it’s up to us, and this is literally a science fiction here. The future that we see is up to us. It is in our hands. It is our choices that will determine this. Will our civilization be able to continue or not? That is what is at risk. Speaker 1 [00:30:37] We’ve been having a fairly optimistic conversation, which I appreciate, but there may be people listening who say that’s not the full story. There will be people. There will be sectors. There may be regions that will be losers in this transition. There has to be a bit of give for the take, if you will. Mm-Hmm. How do you have that conversation with those regions you come from Texas, which may and there’s incredible things going on with renewables in Texas and so many other sectors, but there are plenty of people in Texas who think they will be long term losers. And I’m not trying to pick on Texas. It’s just an illustration of many times around the world who feel this way. How do you engage people who feel they see writing on the wall? That is not for them? Happy writing. Speaker 2 [00:31:23] Well, first of all, I think the most important thing is to be proactive about that engagement. Acknowledge it upfront. Don’t wait for them to tell you. Think of it and look at it yourself and realize, Hey, there’s a lot of people who are just trying to feed their families. They have a well-paying job in Alberta and the oil and gas industry, or here in West Texas, which is also the home to the oil and gas industry. And they’re not doing it. They didn’t get that job because they wanted to, you know, help destroy civilization as we know it. They picked that job because we need energy and energy is something that is inextricably linked with human well-being around the world. Access to electricity specifically is one of the major metrics that determines our level of well-being. So when I had the chance to talk to the board of Big Oil and Gas Company here in Texas a couple of years ago, I was invited to speak and I thought to myself, what? I can’t do it unless I figure out how we can connect over something we share first. I’m not going to go in there and start with something we disagree on. I have to start with something that we agree on, and if I can’t do that, I’m not the right person to have that conversation. So I thought about it and thought about it some more. And finally, I was probably like unloading the dishwasher or something when it occurred to me. That’s one of the best thoughts come. Finally, I realized, You know what? I am profoundly grateful for fossil fuels. Imagine what a woman’s life was like. Imagine what anyone’s life was like 200 years ago. It was short, miserable and filled with bone-breaking repetitive tasks that left them no time for education, no time for leisure, no time for travel, no time for anything that we enjoy doing today. Energy has transformed our lives. In fact, thanks to the medical advances that were part and parcel of the industrial revolution that I’m pretty sure that’s why I’m alive. I’m sure I would have died at an early age from some horrible thing, let alone, you know, when you get to the point where you’re actually having a child or some type of very high risk activity like that. So I actually started off by telling them how grateful I was for fossil fuels and how I realized that they were doing this because it helped people. And we need energy. And the solution to our future is not to just pull the plug. It’s to figure out new ways of getting energy. The same way we don’t use a Model T Ford today, the same way we don’t use the party’s own telephone in the same way we need energy just as much, if not more in the future than we did in the past. But in the same way, we’re transitioning to new sources of energy. So how can we work together to try to figure out how to get those new sources while still providing good paying jobs for people who have these skills who again are just trying to support their family and be part of the local economy? And I can tell you it was amazing because I went in and meeting all the arms were folded. All the pastor was leaning back. Everybody was giving side I to the one guy who invited me like, Why did you invite her to speak to us? He sort of read the brainwaves, but when I said that? You could see like the arms were unfolding, people were leaning forward, and then one guy finally said, he’s like, You get it. We’re not the bad guys. We’re doing this because people need energy. And I was like, Yes, that’s right. And how can we keep on making sure they get energy in the future? And so that conversation was supposed to be about 40 minutes and end up going two plus hours. Everybody wanted to know what’s really happening. How is it affecting people and how can they be the good guys? And when we come at it with that attitude of most people do really want to be the good guys. Not all the time. I mean, it’s not some magic, you know, panacea, but a lot of the time we can end up having much more constructive conversations. And when we come at it with the idea of You’re bad, I’m good and I’m going to fix you. Speaker 1 [00:34:53] Katherine, you are an optimist in Speaker 2 [00:34:55] my in my good moments. I absolutely am. Speaker 1 [00:34:57] And it’s contagious. Katherine, thank you for being on disrupters. Thank you for having me. That was Katharine Hayhoe, chief scientist with the Nature Conservancy and author of Saving US a Climate Scientist Case for Hope and Healing in a Divided World, which was published this September. Stay with us in the weeks ahead. For more extended cuts of our most popular interviews from the Climate Conversations, a special multi-part series on disrupters. To hear the complete series, go to our bbc.com slash disruptors. Until next time, I’m John Stackhouse. Thanks for listening. Speaker 2 [00:35:38] Disruptors, an RBC podcast is created by the RBC Thought Leadership Group and does not constitute a recommendation for any organization, product or service. It’s produced and recorded by Jar Audio. For more disruptors content, like or subscribe wherever you get your podcasts and visit rbc.com slash Disruptors.

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In our post-pandemic world, there is no issue more pressing than climate change. This fall on Disruptors, an RBC podcast, we launched a multi-part series called The Climate Conversations, which explored some of the potential solutions to a warming planet—as well as the challenges in implementing them.

Arguably no part of the Canadian economy has more work to do on climate action—but also more opportunities to innovate—than Canada’s oil and gas sector. Co-host Trinh Theresa Do spoke with a key player in the sector: JP Gladu, a Suncor Energy board member and executive director of the Indigenous Resource Network.

In this special extended cut of the conversation, we hear more from Gladu on how oil and gas companies (such as Suncor) can prosper in a Net Zero world; why reconciliation and sustainable development go hand-in-hand; and the importance of a “just transition” for Canada’s First Nations.


Speaker 1 [00:00:01] Hey, it’s Theresa. This fall on disrupters, we explored some of the big topics on climate change and spoke with some of the big players taking climate action. We call the series the climate conversations, and it’s fair to say the conversations are ongoing. As part of that, we’re bringing you a special extended cuts of some of our most popular ones. Arguably, no sector has more work to do in meeting our ambitious climate targets than the oil and gas sector. It’s the biggest producer of greenhouse gas emissions in Canada, but also the sector where we’re starting to see a ton of innovation and an emerging, more inclusive model for doing business. One of those who’s helping build that new model is JP Gladu JP as a board member of Suncor Energy, which has committed itself to becoming a net zero emitter by 2050. He’s also a principal at marketing consultancy and a former CEO of the Canadian Council for Aboriginal Business. As he explained When we talked earlier this fall. Sustainable development is supremely important to First Nations and Canada and essential to the future of energy companies such as Suncor if they hope to reach net zero. JP, welcome to disruptors. Speaker 2 [00:01:15] Theresa, it’s really nice to be here, thank you. Speaker 1 [00:01:17] From 2012 to late last year, you served as president and CEO of the Canadian Council for Aboriginal Business, whose mission is to promote, strengthen and enhance a prosperous indigenous economy. When you look back, how did the KP address sustainable prosperity during your leadership Speaker 2 [00:01:37] that you’re hitting on some and wonderful memories? It was transformative, not, I like to think, and one a great theme that exists that that I was able to build and continues on under the leadership of Tabitha Bull, my successor. Incredible time. The organization and I think what I feel most proud about is the growth of its programs and its presence and research. You and I both know if you don’t have great data, it’s hard to change policy. It’s hard to change thinking. And we are actually I say, I say we again. But the cap is as a leader, a world leader in developing research and research by indigenous people for indigenous people to influence outcomes. The PA program, The Progressive Aboriginal Relations, is a program that is set to and it’s been in existence for a while now that supports non-Indigenous corporations for the most part in long term, sustainable relationships across sectors, to work with indigenous entrepreneurs and communities, and for them to get better at understanding the indigenous sphere and how to empower that economy through business relationships. The action that I was most proud of, the one where I felt I could have retired and felt that, you know, I did my part in society and then fell off into the sunset was the procurement work, the strategy work great team. I hired this young man from Australian Aboriginal guy named Josh Riley, who worked for us for a couple of years, and he said, You know what we did? You know, Canada’s really great as a world leader and indigenous economy in many, many regards, but is not doing as great when it comes to government procurement and what we did in Australia as we we matched up with indigenous leadership with a prominent corporate leader to challenge the governments and other corporations to do better on their procurement strategies because the government, particularly in many parts of Canada, were not doing their part in procuring indigenous entrepreneurs and businesses. So they they’ve done a great job. So they said, Well, let me call up Mark Little, who was the CEO at the time of Suncor, and his team said Yes, Mark is going to stand on the front of the room with the ajp and challenge corporations and the government to do to set targets around indigenous procurement. Because Tricia, you and I know you can do all the great things in the world, but if you can’t bring in cash, cash is in our mind trading. So cash is king, you need economy, you need economic parity to be a partner, to have a voice. So Mark and I, we went to the government, we went to Parliament. We hit up all of the ministers in the right places and we got a commitment from them to set a five percent target. And Tabitha Bulls, the new CEO. I guess she’s not so new anymore. She’s been there since March of 2020. Dropped me a text not too long ago. I was saying, we did it. We got it over. It’s legislated procurement is making shoot. That’s going to translate to billions of dollars because what it is, it’s a handshake. It’s an opportunity to build business together. And most importantly, I think the relationships that have struggled for over 150 years, that’s incredible. Speaker 1 [00:04:50] And those conversations about procurement, economic parity, were there any opportunities to incorporate sustainability environmental issues in those conversations? Speaker 2 [00:05:02] Absolutely. There were six. Abe was an is an organization that is very inclusive. We all know that the energy sector is is transforming, you know, to sit on the Ontario Power Generation Board. And, you know, we have hydro projects. Nuclear is clean energy and we had sustainable equity partnerships with or OPG. Sarah, I got the way I still feel like I’m still part of the conversation every day. Speaker 1 [00:05:28] You know, the lingo Speaker 2 [00:05:30] with communities that are helping transform the way that we generate our energy sector. I want to talk a little bit if it’s all right, Teresa, one of the my roles since then, I’m the chair of the Board of Leadership Champions, and that is a group of companies and indigenous leaders from oil, gas, mining, forestry, energy think I mentioned finance and it’s my good friend Valerie Courtois and Cathy Wilkinson and Meredith and Mark. We’re all trying to find a place, and we’re developing some thought leadership with all these companies around responsible development around Indigenous. US protected conservation, because we need those natural services to be able to live a stronger future one where we can be proud of to hand an environment to hand down to our kids. So we’re doing some thinking around innovative financing and what economic reconciliation looks like and to bring those ideas to the forefront. There’s a lot of organizations and communities that are putting a lot of time into finding this balance and be happy to have more conversations about this with you. Speaker 1 [00:06:38] Yeah, I’d love to follow up on that, actually. Can you describe that connection between indigenous led conservation and economic reconciliation and how that might also apply to energy production? Speaker 2 [00:06:48] Yeah, it’s another great question for a long time. We’ve been shut out of the Canadian economy. We had, you know, the fur trade which sustained our communities, and then we were told our communities were told that harvesting furs was not appropriate anymore. OK, well, we don’t want to live in poverty. We don’t want government handouts. So what’s next? Well, we’ll look to the mining of a lot of our communities are in the north, so we’ll look to the extraction sectors to generate revenue, to generate income, to generate an economy when we talk about economic reconciliation. It means that we’re generating wealth and we’re managing that wealth and we’re empowering our communities. We know that we can actually find a better balance between extraction and indigenous protected conservation areas and sustainable development and more trees, because our natural service ecosystems provide billions, trillions of dollars that we don’t even think about when it comes to clean air, clean water. You know, think of all the health impacts that occur if you don’t have a clean environment. But we also, as an indigenous community, are having these tough conversations around, well, we’re going to transition. It’s going to take time. There’s still so much poverty, not only in Canada but around the world, 700 million people in abject poverty because they don’t have access to energy. So oil and gas is going to be a part of our economy for years to come. That doesn’t mean that we shouldn’t be putting time and effort and resources and research into actually improving that technology. So there’s a balance to be struck, and that balance is going to be we’re not going to find that balance without the indigenous voice. We need to be at the table every step of the way from any kind of development to any kind of protected area and developing economies around those protected areas Speaker 1 [00:08:36] on more practical level. To what extent might there be concern among indigenous communities, especially those who partner with Big Oil and gas, big energy producers about developing these resources, which knowing that oil demand will not win for a while, eventually it will wane to some degree. So knowing that that long term demand will wane along with perhaps the value of these properties, what concerns are there around that? Speaker 2 [00:09:00] Well, I think the biggest concerns are, again, the question of balance, the balance of generating economies. So we’re not poor all the time in government handouts, but also making sure that we’ve got areas that we can rely on for our traditional activities in the clean water and the clean air. I mean, I just had my daughter visiting me up on my reserve the last five days of me or moose hunting and I’m on a lake. Let me let me paint this picture for you, and then I’m going to ask you as an example in Alberta with Fort McKay First Nation. I live on Lake Winnipeg and our whole lake is protected and it’s the biggest lake in Ontario surrounded by the Ontario borders. Beautiful. I hunt on it. I fish. I caught a beautiful speckled choke my fly rod. This weekend I released she is a female and she responded, But you know, we’re the guardians of the land and put us in that place so we can continue to protect her. But we also have a lithium mine site, just not because road access to our reserve. We have two hydro developments that we’re partners and we have a sawmill. We have old railway bed that goes to our community and we have the natural gas line that cuts across our community as well, that my grandfather, one of my grandfathers, helped build. We got all the resource activities there. And so we’re trying to find that balance to make sure that the land that needs to be protected is protected and that we are the ones that are also becoming the equity partners. And the decision makers in the way that resource projects get developed and that we also benefit from it. Now, if you look at maybe more pointed to your question about concerns for Mackay, First Nation is a prime example. You know, Chief Jim Boucher, chief of 30 plus years. He’s not the chief right now, but I will always call him. Chief is just an extraordinary leader. He talked about, you know, he was providing first, trapping first for his community. His community was doing that to subsistence living. And then over time, that went away and then they fought their oil and gas companies. And then they found their way to the table, the oil and gas companies, and then became this equity stakeholder in one of the biggest resource tank projects in history with Suncor, along with Mexico group of companies. But they also have Moose Lake, and I’ve been to Moose like a couple of times with my friends, Dave and Nicole, and it is I’ve been up a couple of stunning. And they drew a line, they said, no, no more encroachment of this lake. This is important to our community. No more development here. We will work with you in these areas that are appropriate. This area hands off and they won that and they led that conversation. So they got concerns. But they also have to provide for their for the young people. Speaker 1 [00:11:31] We had chatted with Marc Little from Suncor, as you know, of course, about Suncor’s work in partnership with Indigenous communities, and I think he had specifically cited the example of of Chief Boucher and the joint venture that they had established the First Nations there about basically providing stable prices to ensure that the volatility of oil doesn’t impact them. Do you see that as a model that can be scaled and replicated going into the future? And what other models might exist that would ensure over time that economic parity and reconciliation? Speaker 2 [00:12:04] That’s a great question. Now, I’m not surprised Mark talked about that. You know, the relationship that unmarked and Jim have, it was that of marriage. They would have their battles, but they’d always come back to the table and what’s best for our community and what’s best for the company, the end the economy and how are we going to balance this all out? And they got through it. And I think it’s an incredible model where the communities were able to hedge against the markets and have lower cost capital and have steady revenue to support their community while having an eye on on the development itself. I think it’s a wonderful model. The cutting edge opportunities in this country exist in a few areas. One is that our communities want to be equity stakeholders in a lot of the resource projects that look at TMCs. There are a number of indigenous groups that want to purchase that line. So we need to, as a country, find equity pools to develop, generate them so that communities can access capital at a reasonable rate and then province to have the ability to backstop the payments. So that adds economic certainty of a project. The other thing, and I know it’s still early days, but the province of Alberta, they’re talking about an energy corridor with Treaty eight, where the First Nations are going to be in. The 80 groups are going to be the ones talking about what’s appropriate, where that line goes, what’s appropriate for development. I sit on the board of Northern Resources and the Ring of Fire in northern Ontario, and it’s the communities that are driving the environmental assessment process for road infrastructure. Which brings me to the last point is our communities are absolutely tired of coming to the table last. Why does a regulatory process and the precedent for the most part is that companies go and engineer the hell out of a project, get their engineers to come to the table, wipe the hands and go, OK, let’s talk to the indigenous communities now and see what they think. I’ll tell you what those communities think. I think what the heck were you thinking coming up to us at the very end? Why don’t you come to us at the beginning when we know this landscape the best? And now with all of the legal precedents, we’re going to say, no, no way are you going to develop your project because you don’t respect us. And so it’s that mutual respect and reciprocity. We always have to go into the boardrooms and communities with to develop projects in a holistic way that is respectful of indigenous sovereignty and as well as the economic model. Speaker 1 [00:14:37] Have you seen that consultative process improving? Speaker 2 [00:14:40] Yes. Yes. I have a group that I am so lucky to advise Chief Charlene Gale’s the chair. She’s in fact, she’s the chief of Fort Nelson First Nation. Neil Edwards is the CEO. They are the executive director of the First Nations Major Project Coalition, and the government is supporting this group. It’s got so much great work. There are two streams when you engage this group as a as an indigenous community or as a proponent. Coming in there will walk you through the environmental because if you can’t do the environmental questioning and process to make sure communities aren’t going to be severely or negatively impacted, you’re not going to get to the business modeling once you pass the sniff test on the on the environmental piece. And you’ve got and this is the thing that I just don’t understand about some projects where they come to our communities last. If you can’t get the indigenous buy-in that your project’s done, do the hard work, get the buy and the economic modeling is going to get better. So then you go into the economic modeling and what the markets are saying and ESG and investment and, you know, investors third, they’re not dumb. They’re all asking, what’s the indigenous relationship like if you don’t have that nailed down in a progressive way? We’re probably not going to be interested in if we do, the cost of that capital is going to be extraordinary because the uncertainty that ensues. So the S&P C is this great organization that helps communities and corporations find that balance. On the modeling, the capacity there and the environmental, it’s a wonderful, wonderful organization. Speaker 1 [00:16:21] Coming up after the break, more of my conversation with J.P. Gladu. So stay right there. Speaker 3 [00:16:32] You’re listening to Disruptors, an RBC podcast. I’m John Stackhouse. Earlier this fall, RBC Economics and Thought Leadership released a report called the two trillion dollar transition Canada’s Road to Net Zero. It explores the costs and benefits of Canada’s shift to a carbon neutral economy and how it can fuel a new generation of Canadian innovation, from carbon capture technology to sustainable agriculture to the full potential of super charging electric vehicles. We look at all the ways for Canada to take a leading role in the fight for climate action and the economic opportunities those create. To learn more, check out the link to the show notes of this episode and visit our bbc.com. Net zero. And be sure to listen to and follow disruptors wherever you get your podcasts. Speaker 1 [00:17:23] Welcome back in the second half of my conversation with J.P. Gladue. We talk about the role of renewables in Canada’s energy mix, as well as the concept of a just transition. And importantly, we discussed the vital role indigenous communities play in building that new energy paradigm. If I can pivot just slightly, so I know you wear a lot of hats and among the many hats that you wear, you sit in the Suncor board. As you mentioned, Suncor is transforming itself into a more sustainable energy producer and is targeting 2050 as the year they become net zero. What do you think about that target and what are the biggest challenges still to overcome on that journey? Speaker 2 [00:18:07] Yeah, it’s a lofty goal. I mean, but the thing is that not only Suncor, we’ve got Imperial Central Meg Cenovus, 90 percent of the oilsands producers are all committed to this. So you have more partners committing to technology. More partners committing to reducing GHG is getting better at water use, getting better at indigenous consultation, engagement and empowerment strength in numbers. So I think because of that commitment with all of these companies, it is achievable. It really is. When we think about the way that our investment is talking about ESG and global investments, they’re going to look at that and they’re going to go, okay, that we can, OK? They’ve got a goal. It’s going to be challenging, but it is possible. Suncor is an incredible organization, and they’ve had a great track record on a number of fronts. And just think about this from a global perspective. You know, when we think about the major oil and gas producers in the world, there’s only two out of the top six. There’s only two that you can invest in because the rest are state owned. And the one country that I’m referring to does that the best in the world when it comes to gender, when it comes to indigenous, when it comes to regulatory, when it comes to water, when it comes to everything else, we’ve got to reduce our GHG. And so when we do that, it’s competitive world and the oil and gas companies understand this. And when they reduce that, nobody’s going to touch Canadian oil and gas. And so we’ve got it. We’ve got it. We’ve got to hit that. That’s the path forward. We have to. Speaker 1 [00:19:45] And there’s still an open question on energy production at its most basic, whether it’s better to find ways to reduce the carbon emissions in traditional extraction or to shift focus to develop more renewable energy sources. And of course, it’s not just another question. Speaker 2 [00:20:01] It’s and it’s and Speaker 1 [00:20:03] so what would you say is the best path for the right mix to meet our future energy needs? Speaker 2 [00:20:08] The I think you said it’s the mix. I don’t know if anybody has a crystal ball on this because there’s so much uncertainty. We’re investing in hydrogen and we’re investing in carbon capture. We’re and we have to spend more time investing in our natural capital of trees. I think it’s one of the best carbon eating machines that I know as a forester. So, so, you know, companies like Suncor are investing the time and resources in those types of technologies, but we cannot rely just on one. It’s like a balanced portfolio. When I look at my RRSP or my investment accounts I’m distributed across. I’ve got some risky investments and you know, some of these investments that we’re exploring the technology, there’s risk. But the payoff could be amazing will be amazing if we can get some of them done. The natural capital is would probably be my easiest one. I mean, I know what the return on the capital of a tree would be. We’re going to plant more of those, but we also have to get better at our processes with the reduction of of the water, the reduction of energy required to extract oil out of the sands. We have to get better at that. We have to get lower emissions out of those processes as well. So we’ve got to look at these things, evaluate them, improve upon them, the stuff that’s not working. Let’s fail quickly, get that out of the way and let’s get the next one on the on the road. And you know, we’ve got a you know, we’ve got to play a number of fronts. We just can’t rely on one path because if we fall off a cliff, not one path and we haven’t spent any time on the other password dooms you. Speaker 1 [00:21:43] You often talk about a just transition. Can you elaborate more on what you mean by that? Speaker 2 [00:21:49] Absolutely. I went to the I went to fill up this morning. You know, I live in the north, I’m a hunter and I’m two hours from Thunder Bay, so I have a truck. And it’s always interesting when we think about environmentalism, it’s always easier to be an environmentalist when you ask everybody else to do the hard work. It really is. It’s it’s baffling. Sometimes, you know, DiCaprio comes up to the oil sands and, you know, chastises the oilsands for oil and gas development. When he flies around the world, it’s got a billion whatever boats and helicopters and they come on like, let’s be real here. But so the just chance I’ll get off my soapbox. But the just transition is yes. Yes. I mean, I sit on an oil and gas company. I also chair the boilers ship champions around conservation. I took my daughter hunting and a clean environment. We need both. And a just transition is the fact that we’ve. Got two sides here, and we’re trying to build a bridge and to meet that bridge to make sure that we can travel in a clean environment and a sustainable economy. The renewables, the batteries, the infrastructure for four battery cars, the wind, the solar. We just don’t have the capacity to meet world demand for energy. There is way too many people that suffer significant like deathly poverty because they don’t have access to energy. How is that? How’s that right in the world? So oil and gas is going to be here for quite a while yet. And that that demand, you can see in our price of our gas, you can see and Biden going over the they’ll tech companies, countries are getting more oil and we got oil up here, but it’s not going to happen overnight and we’ve got to make sure that we’re we hold corporations accountable to their targets. We need to make sure that we have a little bit more balance in the way that we. I’m a proud indigenous Canadian and the way that we develop our resource sector, it’s not perfect. It’s getting better. We see the goalposts and we’re trying to navigate between those posts and we’ve got indigenous inclusion. That is, it’s got to get better, but it’s definitely a hundred percent better than it was even 10 years ago. But that transition is going to take time, and we need to continue to measure, adjust, reinvest, measure, adjust, readjust to get there because there’s way too many energy workers. If we just said no more oil and gas well, our oil, our gas, the pumps are going to go through the roof, then Canadians go to our gas so expensive. And then all these people are going to be out of jobs with nothing, no vine to hold on to the poverty that will ensue because we don’t have the energy, the new jobs for these, for this transition. So it’s going to take some time. Speaker 1 [00:24:38] Yeah, exactly. And when we look at what’s happening in Europe and with the U.K., with their energy shortages, it affects all aspects of the economy and not just not just the energy sector. Speaker 2 [00:24:48] Yeah. And I think Canadians really care about it. I think we care about each other, even though there’s this provincial fights that happen, these transfer payments that were that Alberta started to question. I think we need there’s still a little bit too much polarization in Canada, but I do believe Canadians, you know, because many of our communities travel for construction, jobs, et cetera, and they bring those experiences from other provinces back home and they bring their experience and their culture and their food to other places like Fort McMurray, who’s got lots of incredible Newfoundlanders. And, you know, as an example, we care. I believe Canadians care Speaker 1 [00:25:24] if I can ask you to switch your hat again. Can you tell us a bit about your work with the Energy Futures Lab? Speaker 2 [00:25:31] Well, this is this is relatively new and they are part of the natural step. They asked me early while late spring, I guess early summer, if and again it’s a little bit sensitive and we’ve been very, very fully transparent. The group came to me a little bit late in the process, but they recognized that they had a big gap and that was the indigenous voice. So to carry it and agile on in the crew, you know, thank you for bringing me on. We’re doing our best. And I’ve got this amazing group of half a dozen indigenous leaders from Alberta, one from B.C., one from Ontario, and we’re trying to figure out a policy paper that’s been largely drafted. But there’s tons of room to inject our ideas and the indigenous voice around the criteria, like things like alignment around net zero and our trajectory, a forward looking ESG approach and economic viability building in Alberta’s incredible. They’ve done incredible work, so build on those current assets and strengthen the economy and in promoting an inclusive economy, which is the indigenous one to the building blocks. We’ve done lots of work. What does carbon look like? Carbon fiber, lithium batteries, hydrogen, geothermal? So we’re basically taking this indigenous voices and we’re applying our knowledge systems as well as our need for our economy. And they’ve got these incredible leaders that are on the table that are bringing their experience so that we can make sure when these policy ideas mature with our voice that we’re not going to make the same mistakes that we’ve been making for a hundred and fifty years when it comes to the lack of indigenous inclusion so that policymakers can see exactly what it means to have indigenous people at the table in the value and the experience, and quite frankly, the brilliance of these people that I get to work with Speaker 1 [00:27:26] or above to ask you more about that as we start to wrap up. What is your vision for the future of indigenous participation and leadership in energy production and natural resource development? I believe that the natural resource sector employs a large amount of indigenous peoples. If I state is correct. Speaker 2 [00:27:44] You totally got it. And what is it, seventy three point nine for seven percent of stats are made up. I’m going to make this one. I’m going to be as close as I can. But you know, my friend Kelly Lindsey runs an indigenous human resource development group. For years, I think it was his work. He talked about seven or eight Canadians out of 100 rely on the natural resource sector. I don’t think Canada even knows this. Seventy 16, 17 percent of our GDP, right, by the way, the oil and gas sector over the next 30 years, or one hundred trillion dollars that are 30 trillion dollars to our economy and it’s big indigenous people. To your point, Teresa think it’s around 17 or 18 at a 20 rely on the natural resource sector. So can you imagine if we don’t get this just transition right, what that is going to do to our people? We’re just getting into the job market. For the last 20 years, we’ve been shut out of the economy because of colonialist practices and racism for how long? We’re just getting a foothold. Understanding what it is to break the cycles of government dependency. And all of a sudden you rip the sectors that that our people rely on the most from underneath our feet. That’ll send us back decades, decades, decades, decades. So my vision for the natural resource sector and indigenous people and so we have more people looking like me, maybe not as funny looking sitting on corporate boards, you know, like my mum said, I got a face for radio, so having more of our people in those leadership positions. It was great. I was there a dozen indigenous people that are now in federal politics. I mean, we need more people at that level and we need the equity pool so that, you know, our vision is that our people are actually the ones doing the the sustainable extraction, running the companies, generating the benefits so that we’re not passive participants. You know, for a long time, we couldn’t get work. Then we got jobs and we started businesses and entrepreneurs and we started joint ventures and now we’re primary producers. I want to see more of that. I want to see two or three indigenous companies in the top hundred companies in the world. You know, that’s that’s the vision I have for our people in the natural resource sector, in this country Speaker 1 [00:30:04] and with the knowledge that indigenous youth are also the fastest growing cohort of youth in Canada. How do you see the next generation innovating in the sector? Speaker 2 [00:30:13] Wow. They are brilliant. They are bright, they’re on fire. I have an almost 18 year old daughter who educates me every time I talk to her. They really do have huge opportunities. There’s still significant challenges, of course, in our communities, which we know we don’t. We don’t have to get into. But when we think about the technology advancements, the opportunities to advance that those youth have so much ahead of them. When I when I look in, I stand on the shoulders of giants like a Phil Fontaine as an example, who’s a mentor of mine, who’s done incredible work. There weren’t a lot of Phil Fontaine’s in the world. Then you get to my group and you know, I get to work with the Clint Davis is the Sherry France, the Tabitha Bowles, the Kim Baird. You know, that group is larger. It’s a larger base, but we’re still very few and we are stretched to the max. And then I look at the youth coming up behind me, the twenty five to thirty five year olds who are being educated and are holding on to their cultures and traditions and communities, and their ability to be able to take that knowledge, combine it with their education. Watch out. These youth are going to transform Canada Speaker 1 [00:31:25] and the world. JP my my last question to you is what tangible, practical lessons or practices can we learn from indigenous stewardship of natural resources, the environment as we move into a lower carbon economy? Speaker 2 [00:31:39] And I think just sit down with our communities and and have some tea, go fishing, go something. The stories that emanate from just being around a campfire with our community members will enrich our lives. And I’ll tell you a little story in a second. The practical things that you can do is, you know, show up if you don’t show up, nothing’s going to get done, show up to community events, show up to business events, support organizations like the RCMP and NAC Mafiosi, and support those organizations that are doing great work procure from indigenous entrepreneurs. Because when you procure from those entrepreneurs, you’re building a relationship and you’re supporting a family or supporting a community and you’re supporting an economy, but you just got to show up. I mean, the practical things, just throw your fear based, your preconceived notions about who we are as people and show up, and that’s going to get you a long way. There’s a book Triple Crown. It’s been a while since I’ve read that, Jim. Apprentices, Buck and I was there today at a panel talking about his fucking and somebody asked me what kind of a similar question. And what struck me about Jim was that he read like one of the three crowns was the indigenous relationships, and he took the time to travel and meet with indigenous people to understand us. And I’ll just relate this back to my one of my very first forestry lessons. I was just a young little wet behind the ears and we were grading trees, one twos and threes. And I’ve told this story many times. So many of us heard this this last thing, and I apologize, but some of you may not have. But our prof said, You know, what’s that tree and what do you think it is? A one is called fine lumber to is lumber and pulp, and three is mostly pulp. And what kind of tree is? And so we are looking and I remember I visit, I remember as a yellow birch and we all started out one two one two and our tech said, Well, you’re all wrong. And we’re like, Well, what do you mean? It’s not one of you went to go around the other side of the tree to see what it looks like. On the other side, that could be a big split down. There could be a tree. So my challenge to your listeners is get up and walk around the indigenous tree if you don’t understand it. How can you work with us? Right? That’s the same thing as just show up, because that’s what’s going to progress this country. Speaker 1 [00:34:01] Relationships show up. That is such a simple yet effective and powerful statement. Thank you so much for sharing your insights with us on disruptors. Speaker 2 [00:34:10] Thank you, Terry. So it’s a real pleasure. Speaker 1 [00:34:14] That was J.P. Gladu board director at Suncor Energy and a principal at Mokwateh Consultancy. We hope you’ve enjoyed these extended cuts from some of our most popular interviews from the climate conversations. A special multi-part series on disrupters. To hear the complete series, go to RBC dot com slash disruptors. Until next time, I’m Theresa Doe. Talk to you soon. Speaker 4 [00:34:41] Disruptors, an RBC podcast is created by the RBC Thought Leadership Group and does not constitute a recommendation for any organization, product or service. It’s produced and recorded by JAR Audio. For more disruptors content like or subscribe wherever you get your podcasts and visit rbc.com/disruptors.