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Check here for the latest information about privacy, fraud, and other security-related issues.
January 28th is Data Privacy Day, a day in which organizations around the world annually participate in initiatives to raise awareness of the importance of protecting your personal and financial information.
At RBC, we take the trust of our clients place in us very seriously. RBC wants you to keep privacy precautions at the top of your mind, not just during Data Privacy Day, but throughout the year. Find out what you can do to help protect yourself, and visit our Cyber Security website for easy-to-follow tips.
If you think your banking privacy or security has been compromised in any way, please contact us immediately. We have a dedicated team working 24/7 to prevent, detect and investigate fraud.
Have you ever sent an email to the wrong person or received a misdirected one not intended for you?
When you think about it, email mistakes can be avoided because most email mishaps are caused by the simple mistakes that we all make. Here are some tips to help assist you when sending email messages:
- Enter the email address carefully to ensure your email goes to the right recipient because once you send an email, you no longer have control on what happens to it
- If your email has the optional “auto-complete” feature that displays suggestions for recently used email addresses and names as you begin to type them, consider turning it off. This can help you avoid accidentally sending emails to the wrong recipient
- Use “reply to all” with caution so that you don’t send information to people who don’t need it
- Read the entire email stream before replying or forwarding to make sure there is nothing in the email that shouldn’t be seen
- Consider using Blind Carbon Copy (BCC) when sending emails to multiple individuals who don’t know each other so they don’t see all the email addresses. This also reduces the number of emails sent when someone does a “reply all”
As always, be wary of any unsolicited and suspicious e-mails, even if they are addressed specifically to you and appear to be from legitimate sources.
For phishing emails or to report fake websites masquerading as RBC company websites, follow this reporting information.
Check out our Cyber Security site with tips to help keep your information secure, stay safe online and be cyber aware. The site covers privacy, mobility, passwords, public wifi, phishing emails and social media.
Other resources:
January 28th is Data Privacy Day, a day in which organizations around the world annually participate in initiatives to raise awareness of the importance of protecting the privacy of your information.
In today's world of social media, mobile, cloud, big data and analytics, it's more important than ever that we all maintain a healthy awareness when it comes to protecting our privacy. At RBC, one of our highest priorities and a cornerstone of our business remains our commitment to the privacy and security of information - of our clients, employees and RBC itself.
One area we want to bring to your attention is "Phishing". Phishing is an online scam designed to trick you into disclosing your personal or financial information for the purpose of financial fraud or identity theft. Cybercriminals who create phishing emails have become more sophisticated in luring people into clicking on their phishing emails. This can trigger damaging effects that inevitably provide backdoor access to your private information. Here are five tips to help you recognize and avoid phishing emails:
- Just because an email or website appears to be from a legitimate company doesn't mean it is. Phishing schemes are designed to look real in order to trick users into divulging personal information such as credit card numbers, account numbers, passwords, date of birth, driver's license number, or your social insurance/social security number for the purpose of financial fraud or identity theft.
- Phishing emails have become more targeted and personalized and often use your email address such as "Dear john.doe@abcd.com" or even your name.
- Some emails will refer to a "problem" with your account and urge you to access a link to verify your information. We will never notify you of a problem through an unsolicited email. There is often a sense of urgency in the email encouraging you to respond immediately.
- Many emails have links that look valid and are very enticing but lead to a fake website or contain a virus
- And finally, if it's sounds too good to be true it probably is too good to be true.
If you think your banking privacy or security has been compromised in any way, please contact us immediately. We have a dedicated team working 24/7 to prevent, detect and investigate fraud.
Other resources: