With a 150-year legacy of trust, ethical and responsible AI is core to our business. RBC’s existing business processes are designed to focus on the fair treatment of clients - ensuring that the use of AI respects diversity, human integrity, enhances wellbeing and achieves our purpose of helping clients thrive and communities prosper.
At RBC, we are committed to responsible data practices – from how we use data to how we protect it. We maintain data integrity and confidentiality through robust information security and data handling practices.
We follow protocols to ensure that AI systems are compliant with industry standards and regulatory guidelines. All AI systems must meet requirements throughout the development lifecycle, including in testing, validation, and monitoring.
Our AI systems must uphold RBC’s core values of diversity, inclusion and integrity and mitigate unfair biases. To uphold these core values, RBC tests for fairness and strives to continuously improve models.
We want our clients and stakeholders to understand how and when we use AI. We seek to provide relevant information so that those affected by the outcome of an AI system can understand the factors that led to a decision.
A suite of capabilities that use AI and data driven insights to help clients stay on top of their finances and deliver highly personalized and unique experiences.
Learn moreRBC is the first Canadian bank to introduce digital government identity verification solutions using AI-enabled technology, providing clients with more secure identity verification, stronger fraud protection and a faster account opening experience, from wherever it is most convenient for them.
RBC is focused on providing an exceptional client experience by using the power of generative AI to provide a more comprehensive view of their banking needs now and into the future. With a greater understanding of our client needs, we are in an optimal position to create the products and services that can make a difference.
A first for the industry, Aiden is a revolutionary AI electronic trading platform using deep reinforcement learning and advanced AI algorithms to learn and adapt to changing market conditions in real time.
Learn moreThe RBC Enterprise Data & AI Platform enables us to leverage our data scale to deliver differentiated solutions and unlock value for our clients and employees. The platform empowers RBC to safely transform data into trusted and high-value insights across our businesses and functions.
We’re empowering our 6,000+ developers through a centralized developer platform that automates build, test and deployment pipelines including AI-powered code generation. This platform enhances the software development workflow, helps address bugs proactively, improves issue resolution and enables us to stay ahead of evolving security threats.
RBC employees have access to their own personal tech assistant - a guided AI-based tech support tool that helps troubleshoot and quickly resolve common technology issues.
Learn more about our products: Digital | Innovation
Through RBC Borealis, RBC's dedicated AI research centre, we're leveraging the power of AI to better understand our clients, deliver personalized experiences and drive more efficient and effective operations.
Learn how we're creating real world impact through research, development and scientific pursuit
We believe being a world leader in artificial intelligence requires us to work together as a community to bolster and grow the AI ecosystem across the globe. Through our partnerships and by creating opportunities for homegrown IP, we’re a leading voice in the study of AI and are proud to see Canada as a top destination.
Learn how we’re shaping the future of financial services with world-class technology and innovation.
Driving bold ambitions and thinking differently to fuel new ideas and inspire a culture of curiosity and innovation.
Learn moreBuilding intelligence-driven security capabilities to deepen the trust of our businesses and clients.
Learn moreLeading digital transformation through unique services and capabilities to elevate the client experience.
Learn moreDeveloping scalable, resilient platforms and systems to drive best-in-class technology operations.
Learn more
Learn how we’re shaping the future of financial services with world-class technology and innovation.
Driving bold ambitions and thinking differently to fuel new ideas and inspire a culture of curiosity and innovation.
Learn moreBuilding intelligence-driven security capabilities to deepen the trust of our businesses and clients.
Learn moreLeading digital transformation through unique services and capabilities to elevate the client experience.
Learn moreDeveloping scalable, resilient platforms and systems to drive best-in-class technology operations.
Learn more
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