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Corporate Profile


RBC named "Canada's Most Respected Corporation"

January 26, 2005 - For the third year in a row, RBC has been named "Canada's Most Respected Corporation " in the annual KPMG/Ipsos Reid poll. The findings of this poll were reported in The Globe and Mail newspaper yesterday.

RBC achieved this ranking for 2004 by placing first in six of nine categories, including "Top of Mind Most Respected," "Corporate Governance," "Human Resources Management," "Financial Performance," "Corporate Social Responsibility" and "Long Term Investment Value." In the category of "High Quality Services/Product" RBC ranked 5th, and in "Customer Service" we placed second. In both categories, RBC was the highest rated bank.

For the 10th consecutive year, RBC was named the top corporation in the category of "Corporate Social Responsibility." This not only recognizes our charitable giving, sponsorships, environmental and community activities, but also celebrates employee volunteerism in communities across the country. In 2004, we contributed more than $59 million to community causes worldwide, through donations of more than $39 million, and an additional $20 million in the support and sponsorship of community events and national organizations.

For the third consecutive year, RBC placed first in the category of "Human Resources Management."

For the first time, RBC was rated the second-best company in Canada for customer service, and the best of any financial institution. This is up from 7th place last year.

For more information about RBC Financial Group:
RBC's Financial Performance
RBC and Corporate Governance
RBC in the Community
RBC and Human Resource Management
RBC and the Environment


Related Links
  Survey results (pdf) 24 pages (729 KB)
  Survey summary (pdf)
4 pages (146 KB)
01/21/2011 10:57:54