TORONTO June 26, 2020 - RBC has been recognized with multiple awards by Retail Banker International (RBI). The accolades include North American Retail Bank of the Year, Best Loyalty/Rewards Strategy, and Best Latin/Caribbean Bank of the Year. During the annual awards ceremony, RBC’s Neil McLaughlin, Group Head, Personal and Commercial Banking, was also recognized with the award for Best Retail Banker.
RBI is one of the leading global retail banking news and information services. Their annual awards recognize banks from around the world that have set new standards in advancement and performance. RBC’s recognition as a leading retail bank in North America and the Caribbean was based on the bank’s proven track record of industry firsts and relentless commitment to making banking easy, convenient and helpful for clients.
In addition to the bank’s strong client focus, RBI recognized RBC’s loyalty program, RBC Rewards, as a differentiator in the marketplace, sighting RBC’s ability to deliver significantly more value to customers than any other program in the country.
This is the third consecutive year RBC has been named North American Retail Bank of the Year and its second consecutive win for Best Loyalty/Rewards Strategy.