Accessible Canada Act

American Sign Language

Automated teller machine

According to the ACA, anything physical, architectural, technological or attitudinal based on information or communications that is the result of a policy or a practice that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

According to the ACA, any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment – or a functional limitation – whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

Types of disabilities include, but are not limited to:

• Seeing or vision
• Mobility
• Speech
• Hearing
• Flexibility
• Dexterity
• Pain-related
• Learning
• Cognitive
• Developmental
• Mental-health related
• Memory

Environmental, Social and Governance is a framework designed to be embedded in an organization’s strategy that considers the needs and ways in which to generate value for all organizational stakeholders.

Registered Disability Savings Plan is a plan registered with the Canada Revenue Agency (CRA) that is designed to help individuals with disabilities and their families save for their long-term financial needs.

Return on Disability Group

Universal Design is the design and composition of an environment so that it can be accessed, understood and used to the greatest extent possible by all people regardless of their age, size, ability or disability. An environment (or any building, product or service in that environment) should be designed to meet the needs of all people who wish to use it.

The World Wide Web Consortium is the main international standards organization for the World Wide Web.

Web Content Accessibility Guidelines (WCAG) covers a wide range of recommendations for making web content more accessible. Following these guidelines will make content more accessible to a wider range of Persons with Disabilities, including accommodations for blindness and low vision, deafness and hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these; and some accommodation for learning disabilities and cognitive limitations.

Refers to an adjustment in a standard or practice, or the removal of a barrier, that enables employees to successfully achieve the goals and expectations of their roles. Examples include, but are not limited to, physical modifications to a workstation or premises, providing adaptive technology, flexibility of scheduling to meet personal needs or accommodation for religious and cultural observances.