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  FINANCIAL HIGHLIGHTS (1)                    
(C$ millions, except per share,
number and percentage amounts)
Change
2003/2002
2003 2002 2001 2000 1999
 
EARNINGS
Net interest income (4 ) % $ 6,648 $ 6,928 $ 6,291 $ 5,195 $ 5,070
Non-interest income 2 10,299 10,132 9,514 7,536 6,070
Total revenues (1 ) 16,947 17,060 15,805 12,731 11,140
Provision for credit losses (33 ) 715 1,065 1,119 691 760
Insurance policyholder benefits,
   claims and acquisition expense
6 1,404 1,330 1,153 772 532
Non-interest expense 10,236 10,244 9,641 7,628 7,141
Net income 5 3,036 2,898 2,435 2,208 1,725
Return on common equity (ROE) (2) 40  bp 17.0% 16.6% 16.6% 19.3% 15.3%
 
BALANCE SHEET DATA
Loans (before allowance for loan losses) 1  % $ 172,547   $ 171,523   $ 171,177   $ 156,184   $ 144,793
Assets 8 412,591 382,000 362,562 294,173 273,406
Deposits 6 260,518 245,040 235,687 206,237 187,897
Subordinated debentures (5 ) 6,581 6,960 6,861 5,825 4,596
Common equity 17,304 17,240 16,215 11,296 10,435
 
CAPITAL RATIOS (CANADIAN BASIS) (3)
Tier 1 capital 40  bp 9.7% 9.3% 8.7% 8.6% 8.1%
Total capital 10 12.8    12.7    11.8    12.0    11.2   
Common equity to risk-adjusted assets 10 10.5    10.4    9.4    7.3    7.1   
CAPITAL RATIOS (U.S. BASIS) (4)
Tier 1 capital 20 8.7    8.5    8.1    7.8    7.6   
Total capital 10 12.0    11.9    11.2    11.3    10.7   
Common equity to risk-adjusted assets (20 ) 10.3    10.5    9.5    7.2    7.0   
 
COMMON SHARE INFORMATION
Shares outstanding (in thousands)
End of year (1 ) % 656,021 665,257 674,021 602,398 617,768
Average basic (2 ) 662,080 672,571 641,516 606,389 626,158
Average diluted (1 ) 669,625 679,153 647,216 609,865 632,305
Earnings per share
Basic 8 $ 4.48 $ 4.16 $ 3.58 $ 3.42 $ 2.50
Diluted 8 4.43 4.12 3.55 3.40 2.48
Share price
High (5) 10 65.00 58.89 53.25 48.88 42.13
Low (5) 18 53.26 45.05 41.60 27.25 29.65
Close 17 63.48 54.41 46.80 48.30 31.73
Dividends per share 13 1.72 1.52 1.38 1.14 0.94
Book value per share – year-end 2 26.38 25.91 24.06 18.75 16.89
Market capitalization (C$ billions) 15 41.6 36.2 31.5 29.1 19.6
 
NUMBER OF:
Employees (full-time equivalent) 1,263 60,812 59,549 57,568 49,232 51,891
Automated banking machines (85 ) 4,401 4,486 4,545 4,517 4,585
Service delivery units
Canada (14 ) 1,297 1,311 1,317 1,333 1,410
International (19 ) 788 807 724 306 99
   
(1) Financial information is derived from U.S. GAAP consolidated financial statements, unless otherwise noted. Select definitions are available in the Glossary on pages 109 and 110.
(2) Return on equity is defined in the Glossary on page 110.
(3) Using guidelines issued by the Superintendent of Financial Institutions Canada and Canadian GAAP financial information.
(4) Using guidelines issued by the Board of Governors of the Federal Reserve System in the U.S. and U.S. GAAP
financial information.
(5) Intraday high and low share prices.
Diluted earnings per share Dividends per share Market capitalization Tier 1 capital ratio