Consolidated balance sheet   As at October 31 (C$ millions) 2003     2002   Assets   Cash resources     Cash and due from banks  $ 2,887       $ 2,534   Interest-bearing deposits with banks 14,667     18,789       17,554     21,323   Securities Trading account (pledged – $13,145 and $6,558) 81,827     68,328   Investment account 35,238     25,078   Loan substitute 325     394   117,390     93,800   Assets purchased under reverse repurchase agreements 36,289     35,831   Loans Residential mortgage 78,817     72,840   Personal 34,003     31,956   Credit card 4,816     4,914   Business and government 54,813     61,751   172,449     171,461   Allowance for loan losses (2,055 )   (2,203 ) 170,394     169,258   Other Customers' liability under acceptances 5,943     8,051   Derivative-related amounts 35,612     30,258   Premises and equipment 1,670     1,653   Goodwill 4,587     5,004   Other intangibles 580     665   Other assets 13,014     11,113   61,406     56,744   $ 403,033     $ 376,956   Liabilities and shareholders' equity   Deposits Personal $ 106,709     $ 101,892   Business and government 129,860     119,591   Bank 22,576     22,003   259,145     243,486   Other Acceptances 5,943     8,051   Obligations related to securities sold short 22,855     19,110   Obligations related to assets sold under repurchase agreements 23,735     21,109   Derivative-related amounts 37,775     32,137   Insurance claims and policy benefit liabilities 5,256     2,825   Other liabilities 21,318     23,372   116,882     106,604   Subordinated debentures 6,243     6,614   Non-controlling interest in subsidiaries 2,388     1,469   Shareholders' equity Capital stock Preferred 832     1,545   Common (shares issued and outstanding – 656,021,122 and 665,257,068) 7,018     6,979   Additional paid-in capital 85     78   Retained earnings 10,440     10,181   18,375     18,783   $ 403,033     $ 376,956     Gordon M. Nixon Robert B. Peterson President & Chief Executive officer Director