The decision to close a branch is not an easy one – for our clients, our employees or the communities we serve. RBC Royal Bank complies with federal legislation in our commitments to:
- provide clients and communities with four months’ advance notice of network reconfigurations/branch closures (six months’ notice in the case of rural communities where there is no other financial institution within a 10 kilometre radius);
- ensure community leaders and public officials are aware of our reconfiguration initiatives and have an understanding of service alternatives for the affected communities.
We are committed to working individually with each employee affected by a branch closure to identify placement opportunities as well as training and development activities to enhance placement.
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