Skip to main content

Update – March 18, 2020

As the COVID-19 outbreak continues to evolve, I want you to know RBC is doing everything we can to support you through this difficult time. I can assure you we’re taking added precautions to keep our clients and employees safe. This is our number one priority. Within our branches, we’ve increased the frequency of cleaning with daily disinfection of our retail branches and ATMs.

We also know you still need direct access to your finances – your credit cards, online banking, and more. We’re here to help.

We’re here to help.

Our branches are open and our ATM network is fully operational. Our sales and service professionals are available to you across all of our channels – in branch, online and by phone. You’ve put your trust in RBC, and we remain committed to you throughout this situation.

Given the unique environment, we’re already experiencing a high volume of client inquiries. We know you have questions and we appreciate your patience. To help address some of the things that may be on your mind, we have provided answers to the most frequently asked questions here.

We’re prepared to support you through these challenging times.

As always, the RBC Mobile App and Online Banking are safe, easy and available 24/7.

You can:

  • View account balances, transaction history, and your RBC credit card account information
  • Send money to RBC and other local banks
  • Make bill payments
  • Manage your other banking needs

RBC Online Banking

Sign In

Enrol Now

RBC Mobile App

DownloadDownload The App

For more information, call our Advice Centers or speak to your banking representative.

As this issue continues to evolve, we remain committed to supporting you and keeping you informed. We’ll share more updates as we have them. Thank you for choosing RBC.

Rob Johnston
Head, Caribbean Banking