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Contact Us


Please review our list of contacts below to locate the best way to reach us for your specific need. If you have questions about Shareholder or Financial Information, you may find answers under “Frequently Asked Questions" below. You may call or use the form in the email link to send us a message. For your own protection, do not include any account or other confidential information in your email.


We're Here to Help!

You are on: Telephone Banking

For Telephone Banking or inquiries related to accounts, loans, lines of credit, visa, mortgages, investments and insurance, phone: 1-800-769-2511.

You are on: General Inquiries

For general inquiries, including employee directory and business operating information, phone: 416-974-5151 or 416-842-2000.

You are on: Transfer Agent

For information about share transfers, address changes, dividends, lost share certificates, tax forms or estate transfers, contact:

Computershare Trust Company of Canada

1500 University Street, Suite #700
Montreal, Quebec H3A 3S8

You are on: Shareholder Services

Shareholder Services

Corporate Secretary's Department
Royal Bank of Canada
200 Bay Street
9th Floor, South Tower
Toronto, ON M5J 2J5

  • Phone 416-955-7806
  • Fax 416-974-3535

You are on: Financial Information

For financial information inquiries, please see our Frequently Asked Questions or contact us:

Investor Relations

Royal Bank of Canada
200 Bay Street
4th Floor, North Tower
Toronto, ON M5J 2W7

You are on: Investment Information

For inquiries regarding RBC Funds, RBC Direct Investing, or RBC Dominion Securities contact us: RBC Investments

You are on: Media Inquiries

Members of the media can contact us: Media Relations


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  • Call us Call 416-955-7802

Janice Fukakusa

Chief Administrative Officer and Chief financial Officer, RBC

Video: Janice Fukakusa