1) Figures represent employment equity data as of October 31, 2008, for our businesses in Canada that are governed by the Employment Equity Act. Given variations in legal definitions and restrictions in legislation around the world, comprehensive data on these four designated groups is available only in Canada.

2) RBC Online Banking is offered by Royal Bank of Canada.

3) 2008 Forrester Research, Inc., "2008 Canadian Bank Secure Web Site Rankings", May 6, 2008.