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Line of Business Examples:

If your complaint concerns:

Travel Insurance

If you have purchased your travel insurance through an RBC Royal Bank branch or contact centre, please select: RBC Insurance

Creditor Insurance

If you complaints concerns Creditor Insurance, please select: RBC Royal Bank

Mutual Funds

If your complaint concerns account holdings or servicing of mutual funds through RBC Royal Bank branches, call centres or online services, please select: Royal Mutual Funds Inc.

RBC Direct Investing products or services

If your complaint relates to a self-directed investing account, please select: RBC Direct Investing Inc.

RBC Dominion Securities

If your complaint relates to a brokerage account where you have a relationship with an Advisor, please select: RBC Dominion Securities Inc.

RBC Phillips, Hager & North Investment Counsel

If your complaint relates to a managed investment account where you have a relationship with an Investment Counsellor or Portfolio Manager, please select: RBC Phillips, Hager & North Investment Counsel Inc.

RBC InvestEase Products or Services

If your complaint relates to a discretionary investment management services account with a robo advisor, please select: RBC InvestEase Inc.

The Royal Trust Company or Royal Trust Corporation of Canada

If your complaint relates to RBC estate and trust services, please select: RBC Royal Trust.

RBC Wealth Management Financial Services Inc.

If your complaint relates to an insurance product where you have a relationship with an Estate Planning Specialist or insurance-licensed Investment Advisor, please select: RBC Wealth Management Financial Services Inc.