
These are difficult times.
We know the pandemic has caused fear, frustration, and uncertainty. For many of us, it has also caused pain and grief through the loss of loved ones.
Thank you for patience.
Whether you bank with us online, over the phone, at an ATM, or in the branch, I want to thank all of you for your patience, understanding, and resilience as we navigate through this together. We appreciate the kindness and support so many have expressed to our employees who have shown up every day to help make sure our clients and communities can safely access essential services and financial advice in our branches, even during lockdowns.
Moving forward.
From time to time, our hours may change and our services may adjust depending on local circumstances. Throughout this, we will still work hard to help our clients thrive and our communities prosper.
On behalf of our Caribbean Banking family, thank you again for your patience, support, and understanding. This pandemic will end, and when it does, we know the Caribbean will emerge stronger than ever.

Chris Ronald
Head, RBC Caribbean Banking
If you need assistance or support, please contact us.
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