Earnings growth: Grow diluted earnings per
share by 10-15%
2.
Return on equity: Achieve a return on
common equity of 20+%
3.
Revenue growth: Achieve revenue growth of 8-10%
4.
Portfolio quality: Achieve a ratio of specific provisions for credit losses to average loans, acceptances and reverse repos of .35-.45% (Cdn. GAAP)
5.
Capital management: Capital ratios (Cdn. GAAP):
Tier 1 capital of 8-8.5%
Total capital of 11-12%
6.
Dividend payout ratio: Common share dividends
40-50% of net income after preferred dividends
1.
Strong fundamentals: our objective is to have top
quartile financial performance among North
American financial companies. Please refer to the
sidebars (at right) for our medium-term goals, and
our performance against our 2004 financial
objectives
2.
Expansion outside Canada: all of our businesses
have global mandates. We wish to continue
growing revenues and earnings outside of
Canada, largely in the U.S., while defending our
Canadian franchise.
3.
Superior client experience: this priority
reinforces our commitment to client satisfaction,
retention and growing our share of our clients’
business. We are undertaking a number of
initiatives to enhance our clients’ experience
4.
Cross-enterprise leverage: our goal is to leverage
our strengths in working across our business
segments to provide integrated financial solutions to customers. These cross-platform efforts include sharing best practices and
realizing revenue and cost synergies
Expansion in the U.S.
We are committed to growing our operations and expanding our presence in the
United States, profitably and in a disciplined fashion. We have announced several
acquisitions of U.S.-based companies over the past three years, as shown below.
Currently, our focus is on improving returns from these recent acquisitions.
Contact Us:
Senior debt ratings
Moody's
Aa2
S&P
AA-
Fitch
AA
DBRS
AA (low)
Common share dividend
payment dates for 2004
Record date
Payment dates
Jan. 26
Feb. 24
Apr. 22
May. 21
Jul. 26
Aug. 24
Oct. 26
Nov. 24
Shareholder relations
address:
123 Front Street West 6th Floor Toronto, ON M5J 2M2