RBC Financial Group

RBC Quick Facts - Q3 2004

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Corporate profile

Royal Bank of Canada (TSX/NYSE: RY), operating under the master brand name of RBC Financial Group, is Canada’s largest bank as measured by market value and assets, and is one of North America’s leading diversified financial services companies. We provide personal and commercial banking, wealth management, insurance, corporate and investment banking, and transaction processing services on a global basis. We employ over 60,000 people who serve more than 12 million personal, business and public sector clients through offices in North America and some 30 countries around the world.

Business segments

Contribution to total net income*
(Q3/04)

Business segments
* Excluding "Other" segment

Business segments
RBC Banking:
delivers a wide range of financial services through a variety of channels to over 11 million individual, small & medium-sized business and commercial clients in Canada (RBC Royal Bank), the U.S. (RBC Centura and its RBC Mortgage and RBC Builder Finance divisions) and the Caribbean and the Bahamas (RBC Royal Bank of Canada)
($ millions) Q3/04 Q3/03
Total revenues   1,933   1,960
Provision for credit losses   128   135
Non-interest expense   1,220   1,163
Net income   390   414
Return on equity   21.8%   22.6%
RBC Investments:
provides full-service and self-directed brokerage, financial planning, investment counseling, personal trust, private banking and investment management products and services to clients in Canada, the U.S. and internationally, delivered through RBC Royal Bank branches in Canada, RBC Investments offices, RBC Dain Rauscher branches and other locations worldwide
($ millions) Q3/04 Q3/03
Total revenues   925   904
Non-interest expense   755   733
Net income   113   113
Return on equity   16.0%   16.7%
RBC Insurance:
offers a range of creditor, life, health, travel, home and auto insurance and reinsurance products and services to more than 5 million clients in Canada, the U.S. and internationally. Total premiums and deposits in Q3 2004 were $734 million compared to $556 million in Q3/03.
($ millions) Q3/04 Q3/03
Total revenues   632   505
Insurance policyholder benefits, claims and acquisition expense   422   335
Non-interest expense   128   117
Net income   75   57
Return on equity   25.3%   24.4%
RBC Capital Markets:
provides wholesale financial services to corporate, government and institutional clients in North America and in specialized product and industry sectors globally; headquartered in Toronto, with key centres of expertise in Minneapolis, New York, London and offices in over 25 other cities
($ millions) Q3/04 Q3/03
Total revenues   681   688
Provision for credit losses   3   39
Non-interest expense   463   420
Net income   165   147
Return on equity   18.0%   15.9%
RBC Global Services:
offers specialized transaction processing services to commercial, corporate and institutional clients in domestic and select international markets; key businesses include global custody, fund administration, correspondent banking, cash management, payments and trade finance
($ millions) Q3/04 Q3/03
Total revenues   239   218
Non-interest expense   157   149
Net income   60   49
Return on equity   36.5%   30.4%
Financial highlights*

$776

Q3/03

$768

Q3/04
Net income
($ millions)

$1.14

Q3/03

$1.15

Q3/04
Earnings per share
(diluted)

17.4%

Q3/03

16.8%

Q3/04
Return on equity

$4,302

Q3/03

$4,405

Q3/04
Revenues
($ millions)

Geographic distribution of
revenues
(Q3/04):

Geographic distribution of revenues

* all financial information is in Canadian dollars using US GAAP for the quarter ended July 31st
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