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Responsible AI
RBC Principles
At RBC, we believe that artificial intelligence (AI) is one of the most transformative technologies impacting the world today. Combined with our vision for the future of financial services, it has the potential to change how we engage with and create value for our clients. With a 150-year legacy of trust, responsible AI is core to RBC’s business. As a values-driven organization, we aim to be an AI leader in financial services and use cutting-edge science to inform business and client interactions, while protecting them from fraud and other security risks. We have a responsibility to ensure that the use of AI upholds the highest standards of accountability, fairness, privacy and security, and transparency
We have developed a set of responsible AI principles, which are guided by our code of conduct, and ensure respect of privacy, a commitment to fairness, defence against security risks, being transparent and accountable for our decisions, and promoting positive outcomes for our clients, the community, our employees and our business.
Responsible AI
Privacy and Security
At RBC, we are committed to responsible data practices – from how we use data to how we protect it. We maintain data integrity and confidentiality through robust information security and data handling practices.
Fairness
Our AI systems must uphold RBC’s core values of diversity, inclusion and integrity and mitigate unfair biases. To uphold these core values, RBC tests for fairness and strives to continuously improve models.
Accountability
We follow protocols to ensure that AI systems are compliant with industry standards and regulatory guidelines. All AI systems must meet requirements throughout the development lifecycle, including in testing, validation, and monitoring.
Transparency and Responsible Disclosure
We want our clients and stakeholders to understand how and when we use AI. We seek to provide relevant information so that those affected by the outcome of an AI system can understand the factors that led to a decision.
PayPlan by RBC
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NOMI
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RBC Mobile App
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This automated investing platform enables clients to ‘invest with ease’ with the backing of a team of Portfolio Advisors and the advanced software and technology that supports them.
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The new RBC Direct Investing Trading Dashboard offers web-based desktop access to a suite of customizable tools with the information and resources needed to help make smart and timely investment decisions.
RBCx
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RBC Insight Edge
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RBC PayEdge
RBC PayEdge is an innovative platform that automates payments to suppliers by integrating to your accounts payable system, helping businesses of all sizes save time and money.
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Active digital users
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Active clients using the RBC Mobile app
4BN+
Insights read by clients on NOMI
as at 2023 Q4
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Moving beyond banking, RBC Ventures strives to transform the way our clients live their lives by building new ventures, acquiring growing firms, making investments and partnering with like-minded organizations.
Borealis AI
A world-class research centre backed by RBC, Borealis AI uses machine learning to solve challenging problems in the financial industry. It is recognized for scientific excellence and is focused on responsible AI.
RBC Capital Markets - Aiden
Aiden is an AI-based electronic trading platform that applies Borealis AI’s research and uses the computational power of deep reinforcement learning in its pursuit of improved trading results and insights for clients.
Best-In-Class Talent
Tech @ RBC
Learn more about RBC’s leadership in the tech community, and what our brightest minds are working on.
RBC Amplify Program
Amplify is not your typical internship. An intensive summer innovation program lets students test their skills while building a product that could disrupt our company.
Technology and Innovation Insights
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