{"id":3918,"date":"1995-03-01T01:00:00","date_gmt":"1995-03-01T01:00:00","guid":{"rendered":"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/vol-76-no-2-march-april-1995-giving-a-performance\/"},"modified":"2022-11-27T02:06:58","modified_gmt":"2022-11-27T02:06:58","slug":"vol-76-no-2-march-april-1995-giving-a-performance","status":"publish","type":"rbc_letter","link":"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/vol-76-no-2-march-april-1995-giving-a-performance\/","title":{"rendered":"Vol. 76 No. 2 &#8211; March\/April 1995 &#8211; Giving a Performance"},"content":{"rendered":"<div id=\"layout-column-main\">\n<p class=\"boldtext\">You never know when you might be asked to                     appear in public these days, at any event from a wedding banquet                     to a sales presentation. Whatever the occasion, it helps to                     think of it as a theatrical venture, and to follow the old                     theatrical maxim: Leave nothing to chance&#8230;<\/p>\n<p> It all begins in primary school when your class is putting                     on a Christmas pageant. The teacher in charge patiently runs                     you through several rehearsals, and you stumble over your                     lines in them all. Your classmates titter, your face grows                     hot and red, and you want very badly to go to the bathroom                     &#8211; and wish you could stay there until the dreaded event is                     safely over. But you bite your lip and stoutly carry on.<\/p>\n<p>When the awful evening arrives, there you are in a ridiculous                     costume, looking out over a darkened hall at the faces of                     the audience, convinced that they have come to see you prove                     what a silly fool you are. In a sweat, you stumble forth and                     manage to croak out your lines without getting them garbled.                     Then suddenly it is over, and you find yourself taking a bow                     to fulsome applause.<\/p>\n<p>Thus you are introduced to the frightening yet gratifying                     act of appearing in public. From that moment on, you are subject                     to being called upon to stand and deliver before a group.                     In high school or university, you might have to give a paper                     or demonstrate an experiment. At work, you might be required                     to conduct workshops or lead training sessions. In your social                     life, you might be asked to tell a few jokes at a retirement                     party for a friend.<\/p>\n<p>And every time you are faced with such a task, you are liable                     to feel that same old apprehension that you will never be                     able to carry it off without disgracing yourself. You may                     try to get out of it, protesting that you are awkward among                     strangers and basically shy. But often, you cannot refuse                     because of what is expected of you. A &#8220;command performance&#8221;                     comes when you are unable to turn down an invitation from                     a close friend, relative, fellow volunteer, or boss.<\/p>\n<p>The fact that you have earlier made it through public appearances                     with reasonable success means nothing. Your trepidation is                     just as strong as when you were a kid. The fact is that you                     are scared to death of leaving yourself open to public humiliation.                     Call it nervousness, stage fright, audience anxiety, performance                     panic or whatever you like &#8211; what you really feel is a particularly                     powerful form of fear.<\/p>\n<p>In dealing with your condition, it helps to realize that                     it does not make you inferior or unique; it is both natural                     and common. Instructors in public speaking classes testify                     that more than 90 per cent of students suffer from stage fright                     when they start out. It strikes even the most experienced                     professional performers. At the height of his fame, having                     been in show business since the age of three, Sammy Davis                     Jr. told an interviewer: &#8220;Every time I walk on, I&#8217;m thinking,                     &#8216;Oh God, is this <em>it<\/em> ? Is this the time I fail?&#8217; &#8221;<\/p>\n<p>As the man billed as &#8220;the greatest entertainer in the world&#8221;                     implied, stage fright is essentially a fear of failure, mixed                     in with a fear of other human beings. The thought of failing                     in a public appearance rubs on that tender streak of inferiority                     we all have deep in our personalities. It is more than a mere                     matter of failure ; it is exposing our weakness to people                     we feel to be stronger and better than we are. All our inadequacies                     are, so we think, held up to well-deserved ridicule. All the                     defences we normally present to the world are stripped away.<\/p>\n<p>The most terrifying single prospect is that we might hit                     a mental blank and &#8220;freeze&#8221; in front of the assembled multitude.                     In sleepless moments we can visualize ourselves standing there                     tongue- tied while strangers in the crowd point, laugh and                     jeer, and our friends turn away from us in shame. Doctors                     who have studied the phenomenon of blanking out on stage say                     that it is a genuine form of temporary paralysis. It is akin                     to what happens to small animals when they are cornered by                     predators; they become immobilized by panic.<\/p>\n<h3>Be assured that the audience is usually cheering                   for the performer<\/h3>\n<p>In the days leading up to a public appearance, the natural                     reaction to our fear is to suppress and deny it. Friends will                     tell us (or we will tell ourselves): &#8220;Try not to think about                     it and everything will be all right.&#8221; But ignoring fear does                     not make it go away; it only pushes it into hiding, waiting                     to ambush us at a crucial moment. In this case, it may pounce                     in the middle of a spoken line, when we freeze like a trapped                     rabbit and our worst nightmare becomes reality.<\/p>\n<p>There is only one way to prevent fear from thus abusing                     us, and that is to recognize it, accept it, and factor it                     into our planning. Once we have come to terms with it, we                     can put it to work in our own cause.<\/p>\n<p>The effects of fear on both the body and brain can turn                     it into an asset when it is consciously used to its best effect                     in putting on a performance. The shot of adrenalin that comes                     with it raises our intensity, and that intensity captures                     the attention of the audience. Fear concentrates the mind,                     lending a clear, sharp focus to the message we want to convey.<\/p>\n<p>It is easier to put fear to work for you if you realize                     that people in the audience are not half as conscious of it                     as you are. When you hear your own voice going out over the                     microphone, it sounds as if it is quavering wildly; but ask                     friends in the room afterwards what they heard, and they will                     tell you that you sounded just fine.<\/p>\n<p>In the dreaded event that you do freeze or forget your lines,                     the best course is to recollect any lines you <em>do<\/em>                     remember and deliver them out of sequence. You can always                     try to back-track when the lost words pop back into your memory;                     but if they do not, all is not lost.<\/p>\n<p>When veteran performers gather, they tell stories about                     how they recovered from a mental blank by skipping ahead in                     the script and carrying on as if nothing had happened. They                     remark on how frequently audiences seem unaware of such gaffes.<\/p>\n<p>Of course there are mistakes so obvious that they cannot                     be ignored, but audiences are usually inclined to make every                     allowance for them. In fact, people in the audience are usually                     internally cheering for the hapless performer, because they                     can imagine being in the same uncomfortable spot themselves.<\/p>\n<p>The spectacle of theatre-goers booing and throwing rotten                     fruit at actors makes for amusing scenes in comedies about                     life on the stage, but it seems never to have been as common                     as depicted. &#8220;It is remarkable how virtuous and generously                     disposed everyone is at a play,&#8221; William Hazlitt wrote in                     the 18th century, when theatre- goers were a lot more rowdy                     than they are today.<\/p>\n<p>In any case, very few of us are ever likely to be &#8220;on stage&#8221;                     as such, unless we belong to a company of amateur players.                     More often, our public appearances are in the context of our                     occupations or social and volunteer activities. Some professional                     people appear routinely in the public eye &#8211; teachers, courtroom                     lawyers, clergy men and women, television personalities, etc.                     Others, such as technical and sales people making presentations,                     must appear fairly regularly in front of groups. Still others                     occasionally have to stand up before seminars, quality circles                     and the like.<\/p>\n<p>Whatever the reason for a public appearance, it pays to                     think of it first and foremost as a performance. Interviewed                     in a Wall Street Journal article on corporate meetings, Frances                     Rubacha, director of sales for Radio City Music Hall, said                     that &#8220;managers must realize when dealing with groups that                     all the rules of theatre apply.&#8221; It may seem out of context                     to regard the dissemination of practical information as a                     theatrical show, but looking at it that way might help you                     to inject some creative juice into it. Indeed, the more seemingly                     dull the material, the greater the need for creativity in                     putting it across.<\/p>\n<p>Thinking like a theatrical producer opens one&#8217;s mind to                     all the possible ways in which a particular message may be                     conveyed most effectively. Professional producers use props,                     scenery and music for maximum impact. The equivalents in amateur                     circles are audio\/ visual aids, which serve the same general                     purpose, of supporting and enhancing a show.<\/p>\n<p>It may well be that the objective of a public appearance                     is best met by a conventional speech, a subject earlier covered                     in this publication. (See &#8220;Speaking In Public,&#8221; RB Letter                     November\/December 1992.) For example, it would not seem appropriate                     to use audio\/ visual material in a formal after-dinner address.                     In other situations, however, would-be speechmakers may be                     well-advised to examine how they can make the most of all                     the resources available. This is particularly true of those                     managers and experts who apparently feel that what they have                     to say is so supremely important that it does not matter how                     ineptly they say it. They seem to think that their audiences                     will find their message equally worth retaining whether it                     is packaged in gilded gift wrapping or a brown paper bag.<\/p>\n<p>The prime objective of any public appearance should be to                     ensure that it has precisely the effect on the audience that                     is intended. &#8221; Presenters&#8221; (for lack of a better word) are                     more likely to achieve that purpose if they use the most appropriate                     tools. By ensuring that audiences <em>see<\/em> as well as                     hear their message, they greatly increase their chances of                     having it remembered. If the message involves persuasion,                     the chances are increased of influencing the audience as desired.<\/p>\n<p>Psychological tests have shown that 87 per cent of lasting                     sensations are experienced visually. When, as on projected                     slides, words are displayed visually and repeated verbally,                     retention is increased. The use of non-verbal sound &#8211; music                     or sound effects &#8211; gives a further subliminal boost to retention.                     Think of how often you have left a cinema humming the theme                     song of a movie while the scenes it accompanied run through                     your mind&#8217;s eye.<\/p>\n<h3>Audio\/visual aids work best when they are combined with live talk<\/h3>\n<p>The list of audio\/visual aids stretches from old-fashioned                     chalk boards through slick professionally produced videos                     to three- dimensional images delivered via computer. In between                     come flip charts, marker boards, overhead projectors, film                     and slide projectors, audio tape recorders, models and maquettes.                     Each has a different function and comes with a different price                     tag. Like theatrical producers, presenters must decide which                     techniques, or combinations thereof, will have the greatest                     impact within their budgetary means.<\/p>\n<p>The primary thing to be said about A\/V aids is that they                     are just that: aids to your personal performance. You could,                     of course, simply run a film or video and be done with it,                     but that is unlikely to achieve the express effect you are                     aiming for. &#8220;It is not wise to rely on visuals alone, no matter                     how graphically they make the point,&#8221; writes American sales                     educator Frank Brennan. Aids are used to their best advantage,                     he says, when they are interspersed with live talk.<\/p>\n<p>The use of A\/V aids is like the stagecraft in a play, adding                     flavour and substance to the human players&#8217; performance. Some                     might argue, however, that there is no place in the world                     of amateur public engagements for the values of the professional                     stage. The stage, they will say, is a place of illusion and                     artifice; speeches and presentations, on the other hand, usually                     deal with facts or factually based arguments. To write out                     a script and rehearse it like a professional player may smack                     of falsity to people who pride themselves on their wholesome                     simplicity.<\/p>\n<h3>Protecting yourself against the second worst nightmare of being on stage<\/h3>\n<p>These straightforward individuals like to think they are                     exactly the same &#8220;plain ordinary people&#8221; on a public platform                     as in the privacy of their homes. This rugged consistency                     is responsible for the worst advice a public speaker ever                     had: &#8220;Just go out there and be yourself and you&#8217;ve got nothing                     to worry about.&#8221; It carries the assumption that no very strenuous                     planning or preparation is necessary; that all you have to                     do is tell people in your own words what is on your mind,                     and your sincerity will make them pay attention and retain                     the thoughts you want them to retain. It is a toss-up who                     loses most from such fine naturalness, the speaker or the                     listeners.<\/p>\n<p>A better piece of advice would be: &#8220;Just go out there and                     be yourself, only more so.&#8221; It must be remembered that communicating                     with a small group of intimates and communicating with a big                     group of strangers are two different things; some adjustments                     in approach are inevitably required. This is not to suggest                     that you should present an audience with a persona other than                     your real self; that would be detected and noted with disapproval.                     Rather, &#8220;being yourself only more so&#8221; entails amplifying your                     true personality to fit the scale of the task, in the same                     way as a microphone amplifies your voice to reach everyone                     in a large room.<\/p>\n<p>The voice and the microphone are, in fact, good places to                     start in the development of a public personality suitable                     to an era when everybody is used to watching polished performers                     on television. You should know, for instance, that talking                     into a microphone is not just talking; it makes your voice                     sound louder and distorts it slightly. A microphone is not                     kind to people who speak loudly and quickly. It makes them                     sound like Donald Duck.<\/p>\n<p>No matter what your normal pace of speech, you can hardly                     go wrong by slowing it down markedly. Not only will a slower                     pace enable you to pronounce each word distinctly, it will                     also help you to control your nervousness. The best way to                     slow down your speech is to slow down your breathing, and                     the best way to do that is to breathe deeply from the diaphragm.                     Deep, deliberate breathing also has the effect of relaxing                     your nervous system, allowing you to proceed calmly. It protects                     you against the second worst nightmare of being in the public                     spotlight, which is running out of breath in the middle of                     a line.<\/p>\n<h3>Voice of experience: &#8216;Every tiny thing&#8217;                   should be rehearsed<\/h3>\n<p>Any successful presentation, it has been said, is 90 per                     cent preparation and 10 per cent performance. Anyone seeking                     a first- class performance must first abandon the notion that                     careful preparation somehow detracts from one&#8217;s naturalness.                     On the contrary, your delivery will be perceived as more natural                     when you are more confident. And you will be more confident                     when you are thoroughly prepared.<\/p>\n<p>The preparation begins with thinking out and writing a script                     containing exactly what you want to say, in language that                     is sure to be understood by your particular audience. You                     should then voice it into a tape recorder to hear how it sounds,                     revise the rough and unclear parts, and make certain that                     it is the right length. (If in doubt, err on the side of brevity.)<\/p>\n<p>If you are using an overhead projector or the like, you                     should then prepare the graphic material for the slides, avoiding                     the common mistake of attempting to communicate too much on                     each slide; do not make them too wordy or the graphics too                     fussy. Ideally, you should memorize the script to avoid the                     awkwardness of reading from a sheet of paper. This can be                     assisted by writing down key phrases on pocket-sized index                     cards to stimulate your memory at regular points.<\/p>\n<p>Then, as in a Broadway production, it&#8217;s on to rehearsal.                     Amateurs, in their self-consciousness, might want to start                     in front of a mirror. Much of the impression you make before                     an audience will come from body language. Try to practise                     physical gestures at spots in your presentation where those                     gestures would come naturally if you were talking in private.                     Presenters who actively work on their body language avoid                     the danger of being seen as stiff, which makes the audience                     feel as uncomfortable as the presenter looks. After one or                     two rehearsals in front of a mirror, it is time to try it                     out on a live audience in the form of one&#8217;s mate, friends                     or business associates.<\/p>\n<p>A dress rehearsal may not be necessary, but care in dressing                     is. A basic rule is to dress in such a way that your appearance                     does not distract attention from your message. Experienced                     speakers have also noted that meeting rooms and halls today                     are often too well- heated. Light-weight clothes are called                     for not only for comfort, but so that sweat does not appear                     on your brow.<\/p>\n<p>As the same Sammy Davis Jr. said, &#8220;Every gesture, every                     inflection, every tiny thing the audience sees, hears and                     senses about you makes a positive or negative impression.&#8221;                     Therefore everything to the slightest twitch of an eyebrow                     should be planned and rehearsed.<\/p>\n<p>The smallest and simplest things can trip you up. It has                     been remarked, for example, how common it is for speakers                     to make a joke and not wait for the laughter to subside, so                     that their next few words are inaudible. Some will make themselves                     look foolish by mispronouncing words, a flaw that can be rectified                     by rehearsing before friends and asking them to watch out                     for mispronunciations. Worse, some speakers will mispronounce                     the names of members of the audience, embarrassing both those                     people and themselves.<\/p>\n<p>Others will make impressively thorough presentations, and                     then fumble an answer in the subsequent question period. If                     questions are to be taken, a crucial part of the preparation                     is to anticipate everything that might be asked, and have                     an answer ready. If you have not anticipated a question, do                     not try to bluff your way out of it. Follow the Talmud&#8217;s advice                     and &#8220;teach thy tongue to say, &#8216;I do not know.'&#8221;<\/p>\n<p>The finer points of public speaking and presentations are                     covered in various books and seminars on the subjects. They                     differ in some details, but they all have the same general                     theme. And that is that you can leave nothing to chance if                     you expect to get your message across, the more so if you                     are nervous to begin with. If that is the case, you should                     channel your nervousness into psyching yourself up for the                     performance. And when at length the applause erupts, you can                     congratulate yourself on two achievements: you have made the                     desired impression on your audience, and you have won a victory                     over fear.<\/p>\n<\/div>\n","protected":false},"author":79,"featured_media":0,"template":"","categories":[1],"rbc_letter_theme":[],"rbc_letter_year":[82],"class_list":["post-3918","rbc_letter","type-rbc_letter","status-publish","hentry","category-uncategorized","rbc_letter_year-82"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vol. 76 No. 2 - March\/April 1995 - Giving a Performance - RBC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/vol-76-no-2-march-april-1995-giving-a-performance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vol. 76 No. 2 - March\/April 1995 - Giving a Performance - RBC\" \/>\n<meta property=\"og:description\" content=\"You never know when you might be asked to appear in public these days, at any event from a wedding banquet to a sales presentation. 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