{"id":3718,"date":"1975-12-01T01:00:00","date_gmt":"1975-12-01T01:00:00","guid":{"rendered":"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/vol-56-no-12-december-1975-what-can-a-person-do\/"},"modified":"2022-11-28T00:22:51","modified_gmt":"2022-11-28T00:22:51","slug":"vol-56-no-12-december-1975-what-can-a-person-do","status":"publish","type":"rbc_letter","link":"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/vol-56-no-12-december-1975-what-can-a-person-do\/","title":{"rendered":"Vol. 56, No. 12 &#8211; December 1975 &#8211; What Can a Person Do?"},"content":{"rendered":"<div id=\"layout-column-main\">\n<p class=\"boldtext\">Human impulses have changed over                     the years along with the changes in human environment, but                     one impulse has remained constant: the desire to do something                     to make things better.<\/p>\n<p> The question is on everyone&#8217;s lips often: &#8220;What can I do?                     What can I do to acquire knowledge and develop wisdom, to                     cope with change and the disarray of life, to get along with                     people, to learn how to solve problems, to serve my family                     and my country, to become a better person, to grow old happily?&#8221;<\/p>\n<p>Everyone likes to think he is in charge of his own life,                     but that belief is modified by the fact that he is part of                     a great universe. Mr. Satterthwaite summed this up in Agatha                     Christie&#8217;s stories about <em>The Mysterious Mr. Quin<\/em>. &#8220;You                     say your life is your own, but can you dare to ignore the                     chance that you are taking part in a gigantic drama under                     the orders of a divine Producer? Your cue may not come till                     the end of the play &#8211; it may be totally unimportant, a mere                     walking-on part, but upon it may hang the issue of the play.                     If you do not give the cue to another player the whole edifice                     may crumple. You, as you, may not matter to anyone in the                     world, but you as a person in a particular place may matter                     unimaginably.&#8221;<\/p>\n<p>Everyone is a person in a particular place, with opportunities                     to contribute his or her part to the emerging pattern of human                     life. When desire to accomplish something is harnessed to                     a sense of the first-rate, expressing basic ideals in terms                     of today&#8217;s environment, one is playing his part effectively.<\/p>\n<h3>Thinking big<\/h3>\n<p>Men and women have gone by many ways to seek a happy life.                     Some have failed because they set themselves no definite goal,                     but drifted here and there always hoping to come upon the                     land of their vague dreams. Anyone who values present comfort                     more highly than the attainment of a purpose is contributing                     to disillusionment and disappointment, because it is uncomfortably                     true that no person ever passes his self-imposed limitations.<\/p>\n<p>One must think big. It is deadly dull to be mediocre. In                     business it is the person with a big view, comprehending not                     only his own job but all the surrounding jobs that contribute                     to it and stem from it, who becomes a superior person.<\/p>\n<p>Ambition to accomplish something does not mean the same                     thing as competing for a quick getaway when a traffic light                     changes. It is a positive, purposeful, creative aim; an urge                     to do something definite.<\/p>\n<p>What one can do is governed by an orderly mind that appraises                     the possibilities, analyses the difficulties, and controls                     the execution. One must be a dreamer to think of the destination,                     a planner to map out a path, and a drummer to set the marching                     time.<\/p>\n<p>It is not necessary to have a great quantity of physical                     equipment in order to do something worth while. Aristotle                     was an astronomer without a telescope, a biologist without                     a microscope, a chemist without a laboratory, and yet for                     2,000 years his conception of natural phenomena ruled science.<\/p>\n<p>The person seeking to be somebody must occasionally escape                     into the land of dreams, having taken care to plan the return                     journey. A day-dream can be refreshing and inspiring if one                     remembers that one must come back to translate the dream castle                     into stone and mortar.<\/p>\n<p>The person trying to do things will encounter difficulty,                     but that is all to the good. When a task is troublesome, it                     gives the worker a chance to show his capability: when a decision                     is perplexing, that opens the way to display superior judgment.<\/p>\n<h3>Look for a vacuum<\/h3>\n<p>In seeking to find a line of activity it is a good rule                     to look for a vacuum and expand into it. There are many desirable                     things that have been left undone, many machines not yet invented,                     and many social ills for which a cure has not yet been found.                     These opportunities have to be looked for. Chance and luck                     are ineffective substitutes for active seeking.<\/p>\n<p>Doing things is what counts. A career is made by doing something,                     not merely being something. Some have thought that Aesop&#8217;s                     moral of the race between the hare and the tortoise might                     have turned out differently. What if the hare, instead of                     sitting down on a soft bank to rest had sat, instead, upon                     a thistle? Some sting is needed by many sorts of people to                     get them going.<\/p>\n<p>What can a person do? The first thing is to try to do something.                     It is only by trying that you will find out the stuff you                     are made of, and become aware of your possibilities. The next                     thing is to apply craftsmanship to whatever you are doing.                     That means doing habitually well what has to be done. The                     third thing is to use courage to surmount difficulties and                     ingenuity to get around obstacles.<\/p>\n<p>By applying these guiding principles you become fully alive                     and you are responding in a positive way to life&#8217;s challenges.                     How different that is from the stunted life of someone who                     asks: &#8220;Why should not I enjoy what others enjoy?&#8221; without                     doing what is necessary to earn that enjoyment.<\/p>\n<p>Performance is what counts. The person who never shoots                     cannot carry off the marksman&#8217;s prize; he who slinks away                     from a battle cannot be a hero; the person who is satisfied                     with paper plans does not attain success. Someone is always                     offering in an advertisement an easier way of getting on in                     the world than by study and work, but the people who make                     their way from obscurity to <em>Who&#8217;s Who <\/em>do so by using                     intelligence, initiative and energy.<\/p>\n<h3>Working with people<\/h3>\n<p>The person who wishes to do things needs to learn to walk                     with people. He cannot live as a hermit does, even though                     his opinions differ greatly from those of the men and women                     who surround him.<\/p>\n<p>People who go through life with granite-like convictions                     on every subject under the sun lead a cheerless existence,                     and are unlikely to succeed in attaining desirable objectives.                     They miss the thrill of exploring, the challenge of debating,                     and the excitement of finding out new things that help them                     to reach their goal.<\/p>\n<p>Learning to like people and to get along with them by looking                     for the good in them is a satisfying way of life, and it wins                     friends. Xenophon saw the advantage long ago: &#8220;It is far less                     difficult to march up a steep ascent without fighting than                     along a level road with enemies on each side.&#8221;<\/p>\n<p>It pays to be considerate of others in little ways, to treat                     every person with such thoughtfulness that his memory of you                     will be pleasant. When you take pains and some trouble to                     see that others are not neglected; when you make sure of doing                     nothing that will cause others to lose face, you are contributing                     a plus value to mere courtesy, and you are building support                     that will help you to do what you wish to do.<\/p>\n<p>Getting along with people entails communicating with them,                     and this is a two-way street. When we are tolerant of other                     people&#8217;s opinions we win indulgence for our own. Canada has                     staked its future upon the belief that in the free market-place                     of thought, by the matching of ideas, truth has a better chance                     of winning than by any other method known to man.<\/p>\n<h3>Spell out your purpose<\/h3>\n<p>What can one do toward presenting ideas in such a way that                     they will be understood and win attention? Here is a rough                     draft that you may use in preparing practically any communication,                     written or spoken. (1) Show that a problem exists or that                     a situation needs correction; (2) explain the essential elements                     of the problem or the various aspects of the situation; (3)                     tell about the failure of previous attempts; (4) show why                     your solution is the best one; (5) picture your solution in                     operation, including the benefits it will give to others and                     the satisfaction it will give to those who join in reaching                     it.<\/p>\n<p>Be specific: tell in definite terms the nature, place, time                     and method of the response you desire. It is possible to fail                     by not having clear in your own mind exactly what you wish                     to communicate in order to get action.<\/p>\n<p>Anyone who seeks to do something beneficial must pay close                     attention to the audience. A glance at our environment will                     show that our high standard of living, brought about by our                     mastery of science and technology, will be menaced by the                     faulty use of signals between people, between ideologies and                     between nations. By misinterpreting signals (which is all                     that words are) we create disorder in human affairs.<\/p>\n<p>Whatever you are trying to do can be done better when the                     purpose and methods have been openly and minutely examined.                     This eliminates the danger inherent in the all-too-common                     human tendency to see whatever we wish to see, to define right                     and wrong by what we would like to be right and wrong. Speak                     about your proposal with conviction and sincerity, but make                     allowance for another point of view.<\/p>\n<p>Dialogue is necessary to attainment of any purpose. It explores                     problems by attacking and defending all positions until the                     false are cancelled out or the differences are reconciled.                     There is no problem, from writing a constitution for a nation                     to designing a new office form, that cannot be solved by discussion                     around a table. Without an interchange of views the human                     mind would still be sitting in primitive darkness.<\/p>\n<h3>Keep on learning<\/h3>\n<p>To initiate reform of any kind you need to be an intelligent,                     educated, informed citizen, acquainted with the values, privileges                     and responsibilities of our Canadian way of life.<\/p>\n<p>The person seeking to do things needs more than a surface                     knowledge of what is to be done and the method of doing it.                     He has to go into the woods to scratch the bark of trees as                     well as to stand off to view the forest in perspective. Both                     background knowledge and intimate acquaintance are necessary                     in the process of reasoning.<\/p>\n<p>Intelligence adds to knowledge by giving us the ability                     to discern relevant things, to put together things that ought                     to be joined and to keep distinct things that ought to be                     separated. Unless we know precisely what we are thinking about                     we cannot discriminate. If we are incapable of distinguishing                     the wonderful from the impossible, the true from the false,                     how can we choose between them?<\/p>\n<p>When questioned about your project, never say &#8220;I don&#8217;t know.&#8221;                     Say, rather, &#8220;That&#8217;s an interesting question: I&#8217;ll find out.&#8221;                     This is an attitude that has enabled people of only ordinary                     education and qualities to succeed in putting across their                     ideas.<\/p>\n<p>It is unlikely that you will have at your finger-tips all                     the facts about the proposition you are promoting, but you                     should know what facts are missing so that you may make allowance                     for the gap.<\/p>\n<p>No preparation, no planning and no strategy can guarantee                     the success of what you are attempting, but only make it possible.                     You have thought of a desirable end, your imagination has                     played with possibilities, you have considered ways to overcome                     the obstacles: these mental pictures of the territory help                     you to find your way through it. You have not eliminated all                     risks, but you have reduced their number.<\/p>\n<h3>Patience and responsibility<\/h3>\n<p>Patience is a virtue greatly needed by those who attempt                     great things. It is not always wise to wait and see, but it                     is desirable to have the courage to wait if it should become                     advisable.<\/p>\n<p>Ella Wheeler Wilcox remarked wisely in one of her poems:                     &#8220;The fault of the age is a mad endeavour to leap to heights                     that were made to climb.&#8221; You need to control the fretfulness                     that arises when your projects are delayed, thrown off the                     track or botched.<\/p>\n<p>A big-souled person knows that anyone is only as good as                     his performance proves him to be. Some day your hometown may                     erect a statue to you, but, as Aunt Em said to the farm hand                     in <em>The Wizard of Oz<\/em>, &#8220;Don&#8217;t start posing for it now.&#8221;                     You have work to do, and probably more work and planning are                     spoiled by impatience than by any other fault.<\/p>\n<p>It is not a sign of doubt when you re-examine things in                     a spirit of making sure. A person who boasts of lifelong consistency                     to ideas picked up in childhood is confessing that he has                     learnt nothing in the school of experience.<\/p>\n<p>If it is your desire to be a leader in introducing new ways                     of thinking or acting, you need to take account of the responsibility                     you assume. All the shades of words and phrases are flattened                     out when the summons comes to stand up and be counted. The                     spirit of private adventure in introducing some new thing                     matures into the feeling of being responsible for its results.<\/p>\n<p>The great number of people who have been acknowledged as                     leaders were people who had themselves learned the art of                     obeying. To be a good follower is a step toward being a good                     leader.<\/p>\n<p>&#8220;What can I do under these circumstances?&#8221; is a question                     that must be answered with reference to your capacity, your                     strength of purpose, and your zeal.<\/p>\n<p>The best measure of our success in life, said H. G. Wells,                     is the ratio of our accomplishments to our capabilities. Abraham                     Lincoln put it this way: &#8220;I am not bound to succeed, but I                     am bound to live up to what light I have.&#8221; Lincoln&#8217;s story                     is one of endless recommencements, of the dispersal of doubts,                     and of the need, every once in a while, to examine whether                     he was measuring up to his own standards and those set for                     him by society.<\/p>\n<p>To live in that way requires boldness. As soon as you become                     preoccupied with the idea of security the scope of your life                     begins to be diminished. Many a brilliant plan has come to                     nothing because the person who thought it up lacked the courage                     or the zeal to put it across.<\/p>\n<p>Be hopeful and expectant. Any rational view of life which                     promotes optimism is better than one which, however logical                     its quality, leads to pessimism and leaves you without hope.                     Optimism does not mean shutting your eyes to the realities                     of life, or peering into a crystal ball looking for a rosy                     future. It means living with a sense of expectancy and doing                     what you can to make your hopes come true.<\/p>\n<h3>As a citizen<\/h3>\n<p>If what you want to do has reference to the government or                     management of the country you need to test your purpose in                     this way: does my purpose concern what people would like to                     have, or what people can manage to get, or what the State                     thinks it can safely allow them, or what people must have                     in order to function effectively and freely as citizens? Being                     a citizen implies the possession of an ideal, a sense of values,                     and a theory of what life in Canada may become.<\/p>\n<p>This is a land where every man and every woman can find                     a place in society suited to his or her inclinations and capabilities.                     It is a country where the ordinary citizen has a chance to                     better his life. But he must accept the significance of our                     institutions. It is upon observance of the spirit of the laws                     and customs by which we live that the worthiness of our citizenship                     and the virtue of the causes we sponsor are judged.<\/p>\n<p>We have assembled in Canada the adventurous spirits of numerous                     races in surroundings favourable to the creation of a great                     citizenship. They have brought with them vivid ideas and principles                     a thousand years old. No commonwealth ever wished for more                     ideal conditions than are provided by the contribution all                     these people can make toward the good life.<\/p>\n<p>At heart, most Canadians share the same values. They live                     under a constitution that is the eighth oldest written constitution                     in the world, the second oldest of a federal nature, and the                     oldest which combines federalism with the principles of responsible                     government.<\/p>\n<p>But Canadian life is flexible, and there is room for those                     who wish to show their initiative in protecting its values                     and extending its well-being. Through its membership in the                     United Nations &#8211; it shared in drawing up the charter in 1945                     &#8211; this country has taken an important and sometimes distinguished                     part in United Nations deliberations and purposes, thus opening                     the way for citizens who wish to participate in world-wide                     humanitarian activities.<\/p>\n<p>Many Canadians believe passionately that Canada has a great                     contribution to make to the welfare of mankind. We are still                     turning pages in our history, and every new page offers opportunities                     to people who wish to do something of significance. We have                     not yet reached our fullest development in art, religion,                     education, and intellectual growth. There are opportunities                     for constructive thought and action for everyone who chooses                     to use them.<\/p>\n<p>There are things that can be improved, such as law enforcement,                     the relationship of capital and labour, the propagation of                     health, and advancement of our native people. These can be                     done within the framework of democracy by people who care                     enough to do something about them.<\/p>\n<h3>Cope with change<\/h3>\n<p>Good judgment in public life is particularly needed in these                     days. For the first time in our history we have to share political                     and economic action with people who have a bewildering array                     of levels of knowledge and civilization, and at the same time                     we are undergoing a technological revolution at home. No people                     in history ever had to cope with changing life on so many                     fronts, and these changes offer prospects for beneficial activity                     to those who are alert.<\/p>\n<p>True patriotism is not the emotional luxury of vanity showing                     itself in flag-waving, but a sentiment that expresses itself                     as a share in collective life. It asks &#8220;What can I do that                     will add to the welfare of the country?&#8221; The essence of citizenship                     is found in its values, its moral commitments, its deep loyalties,                     its conception of the good life, its teaching regarding the                     things for which and by which people should live, and the                     efforts of the people to attain the best possible.<\/p>\n<p>A citizen must do what all good people are expected to do,                     and then he must do what his own particular status in the                     world demands of him and puts him in position to do. We have                     obligations, many or few, high or low, according to our talents                     and resources.<\/p>\n<p>What we can do depends in large measure upon the strength                     of our inner discipline. Two men of different skills, more                     than two thousand years apart in time, agreed on this. Socrates,                     the Greek philosopher, taught self-discipline as the first                     virtue, saying it is necessary to make the other virtues avail,                     and Charles Darwin, author of <em>On the Origin of Species<\/em>,                     declared: &#8220;The highest stage in moral culture at which we                     can arrive is when we recognize that we ought to control our                     thoughts.&#8221;<\/p>\n<h3>As family people<\/h3>\n<p>There is much that we can do as family people. The general                     stock of ideas and sentiments picked up by the hearth-side                     affect thought and action throughout life. Statesmen and financiers,                     educators and artisans, men and women in all activities of                     life, are influenced in their decisions and actions by the                     intangibles absorbed in their home life.<\/p>\n<p>Here is a sphere of undoubtedly worthwhile effort. We should                     see to it that the family preserves itself, in spite of all                     change, as a group united by agreement as to the things they                     love, a group in which personhood is conferred and responsibilities                     taught.<\/p>\n<p>We may measure the success of parents very largely by their                     willingness to work out approaches and to give training that                     will provide young people with the necessary guidance in arranging                     their lives so that they attain the greatest possible happiness.<\/p>\n<p>Integrity, which means &#8220;uprightness, moral soundness&#8221; is                     learned in the family, so that people habitually discriminate                     between just and unjust, good and bad, noble and disgraceful,                     and follow the better path. It is there that we acquire a                     scale of values.<\/p>\n<h3>Be forward-looking<\/h3>\n<p>Be heartily in earnest, believing in what you are doing.                     Persevere in spite of hindrances, discouragements and impossibilities.                     Add resolution and concentration to your natural ability.<\/p>\n<p>Anyone who asks &#8220;What can I do?&#8221; is forward-looking. He                     does not start counting his years of age or his years of service                     as assets until he has nothing else to count. The life of                     accomplishment does not beckon alone to youth. It is for people                     of all ages. The happy life will grow upon us when we answer                     the question by asserting: &#8220;I will do <em>something<\/em>.&#8221;<\/p>\n<p>Many will agree that the very finest way for men and women                     who have had some measure of success in the world to discharge                     their debt to society is by passing back their knowledge to                     those who are coming along in their footsteps.<\/p>\n<p>It may be said that there are five components of the happy                     life: health, work, interests, friendships and the pursuit                     of an ideal. It is necessary that you realize yourself as                     a whole, not in just one or another of these parts.<\/p>\n<p>The person is fortunate who keeps his mind sensitized to                     the beauty and excitement of living, and is urged by his inner                     self to ask &#8220;What can I do?&#8221; The great thing is to advance,                     so that you feel at the end of your career that you have in                     some measure fulfilled the potentialities that you believe                     yourself to possess.<\/p>\n<h3>Author, John Heron Retires<\/h3>\n<p>Era Ends For Monthly Letter<\/p>\n<p>This issue of the Royal Bank Monthly Letter represents the                     last to be written on a regular basis by its long-time                     author, John Heron. It does not, however, mark the end of                     the Monthly Letter. During the forthcoming year, the bank                     plans to reprint a selection of Monthly Letters, continuing                     the basic tradition which has found its expression for the                     past 32 years in the Royal Bank Monthly Letter as authored                     by John Heron.<\/p>\n<p>All good things must come to an end, so the saying goes.                     One of the good things about the Royal Bank comes to an end                     with this edition of the Monthly Letter. After a three-decade                     career of writing the much applauded, four-page letter,                     author John Rutherford Heron has taken a difficult decision                     to retire from the task he has fulfilled faithfully since                     December 1943.<\/p>\n<p>During this period, recognition came in various forms. Each                     year has brought thousands of congratulatory letters from                     readers around the world. He holds an Honorary Doctor of Laws                     degree conferred by Montreal&#8217;s Sir George Williams University                     (now Concordia) and has received countless awards, citations                     and gifts from associations and admirers. Yet, his identity                     remained virtually unknown to his vast readership until 1973.<\/p>\n<p>That year marked the thirtieth anniversary of the Monthly                     Letter and John Heron&#8217;s role as its author. In a personal                     letter to readers, W. Earle McLaughlin, the bank&#8217;s Chairman                     and President, recognized Mr. Heron&#8217;s contributions, praising                     his essays &#8220;which have been of interest and help to thousands                     of people throughout the world&#8221;. This special tribute, included                     as an insert in the November 1973 Letter on &#8220;Canada&#8217;s Adopted                     Citizens&#8221;, generated a flood of congratulatory letters from                     loyal readers, many of whom had been curious as to the identity                     of the author (or authors) for years.<\/p>\n<p>His anonymous popularity has continued bringing in &#8220;letters                     to the editor&#8221; from all over the world &#8211; from grateful parents,                     troubled elderly people, aspiring managers and eager students,                     all expressing themselves in various ways. Some have written                     complimentary letters such as: &#8220;Your Monthly Letter has been                     high on my list of reading for many years. It has brought                     pleasure, wisdom and profit. To me each Letter has been a                     gem!&#8221; and, &#8220;I have enjoyed your newsletter for many years.                     I&#8217;ve obtained extra copies to give to my Sunday School classes                     and to my 13 grandchildren.&#8221; Others take a creative approach.                     Like the nun from Dayton, Ohio who sent a hand-painted                     thank you card picturing herself beside the verse: &#8220;My lucky                     day, when the Monthly Letter comes my way!&#8221;<\/p>\n<p>Due to celebrate his 79th birthday in February 1976, John                     Heron has remained a modest man who runs from flattery despite                     glowing letters from his 785,000 readership in English, French                     and Braille. He allows himself only a certain feeling of satisfaction                     over his fan letters, especially those thanking him for his                     aid in a troublesome family situation. He has always remained                     a devoted family man, putting special feelings &#8211; &#8220;I can&#8217;t                     help it&#8221; &#8211; into Letters on this topic. It is not surprising,                     therefore, that one of the five paperbacks containing a collection                     of Letters published by the bank is titled <em>The Family<\/em>.<\/p>\n<p>Several bank executives over the years have suggested he                     include his name on the Letters. But John Heron has repeatedly                     shrugged off these suggestions. He has always regarded his                     monthly assignment as &#8220;a letter from The Royal Bank of Canada                     to an individual &#8211; and a byline would just get in the way.                     If people receive help or inspiration through the Letters                     they will remember, and appreciate, the Royal Bank&#8221;.<\/p>\n<p>Although he has worked among bankers since the early 40&#8217;s,                     John Heron has always maintained that he is neither a banker                     nor an economist, remaining loyal to his true love &#8211; journalism                     and writing. His favourite topic, writing about writing, is                     the subject of another Royal Bank collection of Letters, <em>The                     Communication of Ideas<\/em>.<\/p>\n<p>John Heron still remembers vividly back to December 1943                     &#8211; back to his first Monthly Letter. Although banks of that                     era published strictly economic and financial letters, he                     was adamant that he &#8220;couldn&#8217;t write that stuff&#8221; and persuaded                     the Royal to try a more general, people-oriented approach.                     &#8220;The political composition of India is like the mysterious                     carved boxes brought from the east to amuse the west&#8230;&#8221; that                     first Letter began. And despite the initial criticism of a                     senior banker who demanded: &#8220;What do carved Indian boxes have                     to do with banking?&#8221; that first essay opened the door for                     the next 369 Letters on a vast array of topics.<\/p>\n<p>How can any one author continue to write on such a diversity                     of topics so knowledgeably for so long? This ability has always                     been John Heron&#8217;s most admired talent, especially in the eyes                     of his devoted readers. Writing on the occasion of the thirtieth                     anniversary, one reader wrote: &#8220;I have often wondered what                     colleges provided all the brilliant persons who wrote the                     essays.&#8221; The challenge is one John Heron&nbsp;.has purposely                     set for himself, just like the challenge of never missing                     a deadline in 32 years of Monthly Letters. &#8220;Deathly afraid                     of becoming a one-author or one-topic reader,&#8221; he                     has always mixed a diversity of reading material with a dash                     of poetry as preventative medicine.<\/p>\n<p>Writing at the monthly rate of 3,000 words of &#8220;helpful information                     and interesting data&#8221; as one writer put it, one might suspect                     that an author could run out of subjects. But John Heron maintains                     that there are &#8220;still so many things left to be written&#8221;.                     Remaining in his book of possible Letter topics are: &#8220;Solitude&#8221;,                     &#8220;Patience&#8221;, &#8220;About Asking Questions&#8221; &#8211; which he feels is the                     way to learn &#8211; and &#8220;Made By Hand&#8221;. The end of a 32-year                     project has only laid the basis for his newest. Still writing,                     he is deep into a collection of 12 chapters on one of his                     most frequently written topics &#8211; Canada &#8211; which the bank will                     publish in 1976.<\/p>\n<p>He purposely never cultivated a certain style, believing                     that writing style has to be flexible, able to change to fit                     the piece at hand. Canada and youth have been his most frequent                     subjects; two of the most popular topics in terms of reader                     response appeared during 1967 &#8211; &#8220;A Person of Quality&#8221; and                     &#8220;Dealing With Complaints&#8221;.<\/p>\n<p>There has also been another quiet &#8220;unknown&#8221; behind the scenes                     of the Monthly Letter. Mrs. Chris Burke has been John Heron&#8217;s                     right arm for over 20 years, responsible for proofreading,                     printing, mailing and filling requests for additional copies.                     &#8220;All the years have been fun,&#8221; says the woman who thinks of                     John Heron more as &#8220;family&#8221;. She has no hesitation about choosing                     a Monthly Letter which best describes the writer she has worked                     with for the past quarter century and how he likes things                     done &#8211; &#8220;Keep It Simple&#8221;.<\/p>\n<p>It&#8217;s been three decades of putting pen to paper for John                     Heron under the name of service to the Royal Bank. But even                     after this length of time he refers to himself as &#8220;the laziest                     man in the world&#8221; a description hard to believe about a man                     who during one lifetime has been a student missionary, soldier,                     teacher, principal, newspaper reporter, and the bank&#8217;s first                     public relations specialist.<\/p>\n<p>Perhaps the memento-filled little room upstairs in                     his comfortable Pointe Claire home, where he has composed                     the Monthly Letter for 27 of those 31 years, guards the secret.<\/p>\n<p>The key to each Monthly Letter has always been his books.                     Volumes of them, many worn and secondhand, line the shelves                     of his writing room, handy to the small desk he made in his                     own woodworking shop. All the well-thumbed books are                     coded and their numbers recorded in the cards which pack the                     specially designed drawers of the little desk. The pencilled                     notes in the books&#8217; margins have been transferred on to thousands                     of index cards, a system the author began in 1935 to keep                     track of his extensive reading. It&#8217;s a handy reach from the                     desk to the reference books, bibles, indexed quotations and                     idea cards he draws on for the Letters. His meticulousness                     overcomes his &#8220;laziness&#8221;.<\/p>\n<p>How does a career writer regard futurists&#8217; predictions that                     print has reached the end of the road, sure to be replaced                     any day by the visual media? John Heron can only regard them                     with scorn. &#8220;The future of print is <em>here<\/em>,&#8221; he maintains,                     pointing out the good books now available to everyone in paperback.                     Although he does watch television he prefers his books. &#8220;T.V.,&#8221;                     he says, &#8220;leaves nothing to the imagination.&#8221;<\/p>\n<p>While writing has been both a vocation and a hobby for much                     of his life, the 78 year-old essayist is hardly tied                     to the printed word as a medium for creative expression. An                     avid photographer, John Heron&#8217;s slides and photographs provide                     a visual chronology of events. Clearly labeled and carefully                     stored banks of slides reveal a characteristic meticulousness                     and provide insights into nostalgic occasions &#8211; his 50th wedding                     anniversary celebrated with his wife Anah in 1969, family                     gatherings at Christmas picturing his four children and 12                     grandchildren, travels across Canada and one of his favourite                     photographic subjects, flowers.<\/p>\n<p>The same hands that have been applied so creatively to the                     crafting of words and the expression of thoughts have also                     shaped more tangible objects in his basement workshop. But                     despite a bevy of tools, as meticulously arranged as his reference                     books and index files, John Heron denies his expertise when                     it comes to making repairs around the house. His forte is                     making things rather than fixing them.<\/p>\n<p>Writing, photography and carpentry, will continue to provide                     John Heron with the opportunity for creative expression in                     the years to come. And though December, 1975 marks the end                     of an era for the Royal Bank and for our essayist of three                     decades, the legacy of the man and his essays will endure.<\/p>\n<\/div>\n","protected":false},"author":79,"featured_media":0,"template":"","categories":[1],"rbc_letter_theme":[],"rbc_letter_year":[55],"class_list":["post-3718","rbc_letter","type-rbc_letter","status-publish","hentry","category-uncategorized","rbc_letter_year-55"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vol. 56, No. 12 - December 1975 - What Can a Person Do? - RBC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/vol-56-no-12-december-1975-what-can-a-person-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vol. 56, No. 12 - December 1975 - What Can a Person Do? - RBC\" \/>\n<meta property=\"og:description\" content=\"Human impulses have changed over the years along with the changes in human environment, but one impulse has remained constant: the desire to do something to make things better. 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