{"id":3636,"date":"1967-04-01T01:00:00","date_gmt":"1967-04-01T01:00:00","guid":{"rendered":"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/april-1967-vol-48-no-4-a-person-of-quality\/"},"modified":"2022-11-28T01:16:18","modified_gmt":"2022-11-28T01:16:18","slug":"april-1967-vol-48-no-4-a-person-of-quality","status":"publish","type":"rbc_letter","link":"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/april-1967-vol-48-no-4-a-person-of-quality\/","title":{"rendered":"April 1967 &#8211; VOL. 48, No. 4 &#8211; A Person of Quality"},"content":{"rendered":"<div id=\"layout-column-main\">\n<p class=\"boldtext\"> Everyone&#8217;s life is spent in the pursuit                     of self-fulfilment, but not everyone reaches his objective.                     The man or woman who succeeds is a person who has realized                     in time that satisfaction does not arise merely from being                     good at something, but also from being a certain kind of person.<\/p>\n<p>Such a person is not content to dedicate his life to small                     purposes. He has quality in his ambition. He does not strive                     to amass stuff to feed his vanity, but does his best to become                     somebody who is esteemed. He wishes to be, not merely to appear,                     the best, for this is the mark of quality.<\/p>\n<p>The person of quality realizes that there is something beyond                     success: it is excellence. One may be successful in the eyes                     of the world without touching the Golden Fleece of excellence,                     for excellence is in the person and is not conferred by the                     greatness of the office he holds. It is typified in what the                     goddess Athene said of Ulysses, that in him &#8220;deed and word                     notably marched together to their deliberate end.&#8221;<\/p>\n<p>It is people of excellence who build greatly and lastingly.                     Egypt had millions of people living on the world&#8217;s most fertile                     soil and Athens had 200,000 living on a rocky plain, yet the                     Egypt of that day is remembered for Cleopatra while Athens                     is imperishable in the minds of men.<\/p>\n<p>Our idea of excellence cannot be limited to this, that,                     or the other area of human activity. Excellence is a thing                     in itself, embracing many kinds of achievement at many levels.                     There is excellence in abstract intellectual activity, in                     art, in music, in managerial functions, in craftsmanship at                     the work-bench, in technical skill, and in human relations.<\/p>\n<p>Only by being a person of the highest quality that it is                     possible for him to become can a man attain happiness, because                     happiness lies in the active exercise of his vital powers                     along the lines of excellence in a life affording scope for                     their development. He must, of course, be competent, but excellence                     rises above that.<\/p>\n<h3>Character<\/h3>\n<p>We mass-produce almost everything in this country, but we                     cannot mass-produce character, because that is a matter of                     personal identity. It belongs to those who have found the                     part they are to play; who are doing the work for which they                     are best endowed; who are satisfied that they are filling                     a vital need; who are meeting their obligations and standing                     up to their tasks.<\/p>\n<p>Such people willingly learn whatever they need to know to                     perform their role; they discipline their passing impulses                     so as to keep them from getting in the way of proper performance,                     and they do their jobs better than is needed just to &#8220;get                     by&#8221;.<\/p>\n<p>Character is a positive thing. It is not protected innocence,                     but practised virtue; it is not fear of vice, but love of                     excellence.<\/p>\n<p>Character takes no account of what you are thought to be,                     but what you are. You have your own laws and court to judge                     you, and these persuade you to be what you would like to seem.                     Character is having an inner light and the courage to follow                     its dictates: as Shakespeare put it:<\/p>\n<p>&nbsp;&#8230; to thine own self be true,<\/p>\n<p>And it must follow, as the night the day,<\/p>\n<p>Thou canst not then be false to any man.<\/p>\n<p>People need something to believe in. Scientific discoveries                     may shake the world, but principles of behaviour give it stability.<\/p>\n<p>To have a set of principles is not at all to become a starry-eyed                     dreamer, but a person who knows simply and convincingly what                     he is here for. There are certain things one has to believe                     in, or civilization will die &#8211; permanent truths which,                     though they have their roots in the far past, are important                     for the present.<\/p>\n<p>Finally, in this array of the components of quality, consider                     great-mindedness. Here is the ornament of all the other virtues.                     It makes them better, and it cannot exist without them. A                     person who has once perceived, however temporarily and however                     fleetingly, what makes greatness of spirit, cannot be happy                     if he allows himself to be petty or self-centred, or to fall                     short of the best that he has it in him to be.<\/p>\n<h3>Craftsmanship<\/h3>\n<p>There are sound standards of craftsmanship in every calling                     &#8211; artists have to meet them, as do carpenters, lawyers,                     stenographers, operators of bulldozers, surgeons, business                     managers and stonemasons. Every honest calling, every walk                     of life, has its own elite, its own aristocracy, based upon                     excellence of performance.<\/p>\n<p>The person of quality will take delight in craftsmanship,                     whether he be building a bird house or writing a novel or                     planning a business deal. He is impelled by his principles                     to do well habitually what it is his job to do. That means                     patient thoroughness.<\/p>\n<p>This is not, as some avant-garde people would have us believe,                     antipathetic to expressive individuality. Craftsmanship is                     a means toward competent expression rather than a brake upon                     it. It does not imply a sophisticated as opposed to an imaginative                     approach, nor slick work as opposed to clumsy work. It does                     mean that there is attention to details, fundamental integrity                     in the work, and evidence that the workman knew what he was                     doing and carefully brought his skill to bear on the task.<\/p>\n<h3>Motive and ambition<\/h3>\n<p>To seek quality in his work and his life a person must have                     a substantial motive. One pities the man or woman whose obsessive                     dream is not improvement toward excellence but escape from                     actualities and responsibilities. Such people must feel unwanted,                     unused, and purposeless, and that is one of life&#8217;s greatest                     sufferings.<\/p>\n<p>It is the anguish of empty and sterile lives, far more than                     any economic condition or political injustice, that drives                     men and women to demonstrate and demand instead of studying                     and earning.<\/p>\n<p>The man of quality will wish to have his journey through                     life leave some traces. Captain James Cook, whose voyage of                     discovery carried him to Canada&#8217;s West Coast in 1778, said:                     &#8220;I had ambition not only to go farther than any man had ever                     been before, but as far as it was possible for a man to go.&#8221;                     John Milton said he was prompted to &#8220;leave something so written                     to aftertimes as they should not willingly let it die.&#8221; Charles                     Darwin wrote in his autobiography that he had made up his                     mind to make a contribution to his subject.<\/p>\n<p>These men sought and found problems to be solved. They were                     positive. It isn&#8217;t enough to be against error and ignorance:                     that leaves the impression that error and ignorance are the                     active forces in the world while we are a formless mass opposing                     them. Instead of denouncing or denying what others bring forth                     as the truth, great men offer their own truth.<\/p>\n<p>A motive needs to be a sincere, deeply felt, urge to find                     meaning in life &#8211; relevance, significance and usefulness.                     Without such a goal, life becomes drab and humdrum. The man                     of quality lifts his head above the crowd to see a horizon                     fitting his abilities. He teaches his imagination to play                     with future possibilities, and bends his back to the immediate                     task that will contribute toward their coming true. There                     is nothing paltry about the man who is struggling, not to                     be great or to hobnob with the great, but to be greater than                     he is.<\/p>\n<p>Some people are misled from their search for personal quality                     by scepticism. They encourage themselves to say: &#8220;Why should                     I do any more work than is necessary to get a pass mark or                     the going rate of pay?&#8221; People are not roused to seek excellence                     by ease or pleasure or any other sugar-plum. Perhaps there                     are some who are content to try for nothing more than being                     units in an assembly line, but even they must have moments                     of uneasiness in which they regret the opportunities they                     have spurned to become something better.<\/p>\n<p>To push up from colourless mediocrity toward superiority                     is the way of the person of quality. All satisfying human                     life proceeds along this line of action &#8211; from below                     up, from minus to plus. To be successfully what we are, and                     to become what we are capable of becoming, is true ambition.<\/p>\n<p>In choosing an aim, we should make sure that the ultimate                     value of it will offset the inevitable discomfort and trouble                     that go along with the accomplishment of anything worth while.                     Success has terms which must be met. It demands that we sacrifice                     secondary things, however delightful they may appear, and                     that we are prepared to get some splinters in our hands while                     climbing the ladder.<\/p>\n<h3>Sense of values<\/h3>\n<p>This, of course, requires that we develop a sense of the                     values of things. Every thoughtful person who has reached                     the age of twenty or twenty-five will realize that his mind                     has produced for him a certain set of views as to the conditions                     of life and the purpose of his existence. These should be                     reviewed from time to time, and revised upward in the light                     of experience.<\/p>\n<p>A sense of values is a personal thing, not to be measured                     by a yardstick common to all humanity. In applying it to our                     special cases we learn to tell truth from falsehood, fact                     from opinion, the real from the phoney, and the beautiful                     from the tawdry. We develop consciousness, enabling us to                     discriminate the quality of things. We learn that everything                     is worth what its purchaser will pay for it, and we ask before                     making a choice: &#8220;What is the price?&#8221;.<\/p>\n<p>This is a question of deep seriousness, and sometimes it                     demands courage in the asking and in the answering. Finding                     the point at which a value begins to totter is an authoritative                     guide as to how high you really rank it.<\/p>\n<p>Look for the major characteristics, without being misled                     by the unlimited number of peripheral and secondary features.                     If you are weighing the value to you of a colour television                     set against that of a chrome-encrusted car, that is simple                     and there are few factors; but if you are measuring the value                     of an extended education against the immediate attractiveness                     of a job, you can reach a reasonable decision only after considering                     the conditions under which you wish to live far in the future.                     What is the paramount thing? To elevate your thinking above                     the immediate and consider what is best in the long run.<\/p>\n<p>In making choices one needs to have a concern for excellence                     and a devotion to standards. There is real pleasure in setting                     standards and then living up to them. Even if there were no                     Grand Assize before which at the end we shall be summoned                     to tell what we have done with our talents, there is always                     the looking-glass in which we are our own judges.<\/p>\n<p>Most people would benefit &#8211; although it seems to be                     an old-fashioned idea &#8211; by having a little book in which                     they kept notes of their aspirations. Marcus Aurelius Antoninus,                     Roman emperor for twenty years, kept one. After attaining                     almost the highest form of human existence, the union of statesman                     and philosopher in one man, he left to us a book of meditations.                     It is a collection of maxims and exhortations written when                     he felt especially alone and needed bracing up to keep him                     on the road he had chosen.<\/p>\n<p>Such a practice will help us to pass safely through the                     processes of surmise, guess, dim instincts, embryo conceptions,                     partial illumination, and hypothesis, into certainty and conviction.<\/p>\n<h3>Things needed<\/h3>\n<p>Among the things needed by the person in search of excellence                     are these: a wide view, curiosity, courage, self-discipline,                     enthusiasm and energy.<\/p>\n<p>Having a wide view does not only include seeing things near                     and far in proper perspective, though that is very important.                     It requires broad training in fundamental principles. Specialization                     is vitally important in the modern world, but it is unfortunately                     true that for many individuals specialization is a dead end                     rather than an avenue to deeper and broader understanding.                     The person seeking excellence will realize that this need                     not be so, and he will respond to the challenge to prevent                     its happening to him.<\/p>\n<p>The key positions in all walks of life will go to those                     who are educated broadly, in a balanced way. Only they have                     the depth of judgment, the sense of proportion and the large-minded                     comprehension to handle big affairs.<\/p>\n<p>One needs the curiosity to look below the surface of things.                     It is curiosity that has led to every scientific advance,                     and through it man has risen to the high level of philosophy                     and the meaning of things.<\/p>\n<p>Curiosity is followed by research. You get hold of an idea                     and nurse it to life with persistent patience. You separate                     your key thoughts from a hundred and one irrelevancies. You                     sift through a haystack and find the pin, but you do not stop                     there. You look closely enough to see the Lord&#8217;s Prayer inscribed                     on the head of it. That little extra piece of applied effort                     counts mightily in turning curiosity into something that is                     rewarding.<\/p>\n<p>This process gives you faith in the validity of your judgment,                     which is the backbone of courage. What do Commencement speakers                     mean when they repeat, year after year: &#8220;education is a life-long                     process&#8221;? Every youth already knows, as he walks down the                     platform steps with his diploma in hand, that he must keep                     on learning.<\/p>\n<p>What the speakers mean is something beyond keeping up with                     the techniques of one&#8217;s profession, business or craft. They                     have in mind the attributes needed to survive errors, to keep                     marching on a road that seems to be without end, to rise above                     disappointment and distress, to lie awake at night staring                     at broken hopes and frustrated plans and at a future that                     seems wholly dark &#8211; and to get up in the morning and                     go about their business with determination. All of these are                     part of education.<\/p>\n<p>To pursue his course with success a man needs a strong sense                     of personal stability, and part of the process of maturing                     into excellence is that of substituting inner discipline for                     outer. Tolstoy wrote in one of his letters: &#8220;There never has                     been, and cannot be, a good life without self-control.&#8221;<\/p>\n<p>Nothing will protect us from external pressures and compulsions                     so much as the control of ourselves, based upon ideals formulated                     by ourselves. Much is said in praise of endurance, and indeed                     much should be said, because being able to bear up manfully                     under stress and hardship is a great accomplishment. But self-control                     is different: it is not continued resistance but actual mastery.                     It enables us to say &#8220;yes&#8221; and &#8220;no&#8221; to other men, not prompted                     by blind obedience to a code, but with the assurance derived                     from a conscious evaluation of relevant alternatives.<\/p>\n<p>Only an imaginary line separates those who long for excellence                     and those who attain it, and enthusiasm is the quality needed                     to carry one over the border. This means having interest,                     zeal, and a strong feeling of the desirability of success.                     Enthusiasm provides the perseverance that overcomes impediments                     both real and imaginary.<\/p>\n<p>One obstacle in the way of progress is resistance to change.                     We must develop a sense of the pulse-beat of this changing                     life. We need to observe what&#8217;s going on around us and filter                     it through a layer of common sense so as to decide in what                     direction and to what extent we have to alter course.<\/p>\n<p>At the beginning of the century the only people needing                     advanced education were those who were going in for medicine,                     the ministry, law, and the scholarly domain. Today, everyone                     needs all the relevant education he can absorb so as to be                     able to cope with the complexities of life and of his job.<\/p>\n<p>Capability must be changed by application and work into                     indubitable performance. As one of the earliest Greek poets                     said: &#8220;Before the gates of excellence the high gods have placed                     sweat.&#8221; All executive work, all research, all intelligent                     work of every sort, is based on directed diligence, on lively                     movement, on getting one idea on the rails and springing another.<\/p>\n<h3>Sources of inspiration<\/h3>\n<p>There are several sources from which the person seeking                     quality in life draws inspiration: school, home, the church,                     and experience.<\/p>\n<p>Intelligence needs information on which to work and the                     tools with which to work. Everywhere in the world there is                     emphasis on education. The underdeveloped countries need elementary                     education urgently, and in our own country every step forward                     in industry and science raises the required standard of higher                     education.<\/p>\n<p>Some wake up to the possibilities and needs in their final                     high school year, or when they come up against the increased                     demands of freshman year in university: they are unfortunate                     people upon whom the realization does not dawn until they                     have put aside their graduation gowns and rubbed shoulders                     with the workaday world.<\/p>\n<p>Every child&#8217;s home should provide a stimulating and instructive                     environment. Young people need to be exposed there to a context                     of values in which high performance is encouraged. When a                     prominent business man was complimented by a fellow-commuter                     on the scholarships won by his two sons, and was asked for                     the secret, he replied: &#8220;We just show them that we expect                     it of them.&#8221;<\/p>\n<p>The child has an advantage when his parents qualify themselves                     and exert themselves to make him familiar with books, ideas                     and conversations &#8211; these are the ways and means of intellectual                     life &#8211; so that he feels at home in the House of Intellect.<\/p>\n<p>To succeed, parents need to pull themselves into the mainstream                     of current knowledge. They may do so by reading, by attending                     lectures, by taking correspondence courses, or by forming                     community or neighbourhood study groups. Only so can they                     fulfil adequately their children&#8217;s need for an awareness of                     intellectual values and educational goals.<\/p>\n<p>Parents are assisted by the churches. All of the great religions                     have enunciated principles of conduct, and have established                     congregations in which these principles are taught.<\/p>\n<p>Practical experience is more harsh than school and home.                     It is ruthless, but effective. We need not merely to learn                     things by chance or under compulsion but to develop the ability                     to extract the broadest meaning from our observation of the                     how and the why of things. One of the most valuable human                     rights available to the person seeking excellence is the right                     to correct errors revealed by experience.<\/p>\n<h3>Canada&#8217;s obligation<\/h3>\n<p>This is a good time to scrutinize the virtues taken for                     granted in our society. Do they need to be restated, revived                     and encouraged?<\/p>\n<p>William James told students of Stanford University in 1906:                     &#8220;The world&nbsp;&#8230; is only beginning to see that the wealth                     of a nation consists more than in anything else in the number                     of superior men that it harbors.&#8221;<\/p>\n<p>The obligation upon Canada is to honour the qualities in                     men and women which are most necessary to the continued vitality                     of our country. A democratic, equalitarian society does not                     find it easy to applaud the superior individual. It fears                     that by praising one it belittles another, and that somehow                     seems to be undemocratic.<\/p>\n<p>Every person of quality gives something of advantage to                     his country, but before the country can appreciate these gifts                     it must learn this: a society only produces great men in those                     fields in which it understands greatness. Quality and excellence                     must be inspired by people who expect high performance of                     themselves as well as others.<\/p>\n<p>There are five million young people in Canada&#8217;s schools                     and universities. Among them are several future prime ministers,                     a governor general or two, many provincial premiers, hundreds                     of members of parliament &#8211; all the men and women who                     will be governing Canada far into the 21st century. There                     are also the industrialists, financiers, and business people                     who will manage the country&#8217;s business. There are the professional                     people who will look after health, education, law and religion.<\/p>\n<h3>The best thing<\/h3>\n<p>The best thing to give an undergraduate at this time is                     encouragement toward development of quality and inspiration                     in his search for it. The best wish we can give the graduate                     is capacity for continued growth.<\/p>\n<p>Inability to appreciate the need for personal devotion to                     the idea of excellence, either individually or through those                     we might stimulate toward it, may bring on that saddest state                     of intelligent beings: regret for what might have been, when                     it is too late to take another path. The question is relevant                     to every person: &#8220;What is my contribution toward quality going                     to be?&#8221;<\/p>\n<p>There is no need to become cast down if we do not at once                     attain the super-best. It is a good thing to strive for excellence,                     but we must realize that the best possible is not too bad.<\/p>\n<p>Most of life is lived by batting averages, not by perfect                     scores. The research scientist does not expect that every                     hypothesis he sets up will prove out. The financier does not                     expect that every investment will return a maximum dividend.                     People live by making plans and by putting forth efforts that                     are, so far as they can see, in line with the results they                     want. Then they revise their plans and improve their performance                     as experience dictates. We need fear only one failure in life:                     not to be true to the best quality we know.<\/p>\n<p>There is a certain satisfaction in trying, even if we do                     not succeed perfectly. As Robert Browning put it in &#8220;Rabbi                     Ben Ezra&#8221;:<\/p>\n<p>What I aspired to be And was not, comforts me.<\/p>\n<\/div>\n","protected":false},"author":79,"featured_media":0,"template":"","categories":[1],"rbc_letter_theme":[],"rbc_letter_year":[47],"class_list":["post-3636","rbc_letter","type-rbc_letter","status-publish","hentry","category-uncategorized","rbc_letter_year-47"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>April 1967 - VOL. 48, No. 4 - A Person of Quality - RBC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/april-1967-vol-48-no-4-a-person-of-quality\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"April 1967 - VOL. 48, No. 4 - A Person of Quality - RBC\" \/>\n<meta property=\"og:description\" content=\"Everyone&#8217;s life is spent in the pursuit of self-fulfilment, but not everyone reaches his objective. 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The man or woman who succeeds is a person who has realized in time that satisfaction does not arise merely from being good at something, but also from being a certain kind of person. Such a person is not content [&hellip;]","og_url":"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/april-1967-vol-48-no-4-a-person-of-quality\/","og_site_name":"RBC","article_modified_time":"2022-11-28T01:16:18+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"16 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/april-1967-vol-48-no-4-a-person-of-quality\/","url":"https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/april-1967-vol-48-no-4-a-person-of-quality\/","name":"April 1967 - VOL. 48, No. 4 - A Person of Quality - RBC","isPartOf":{"@id":"https:\/\/www.rbc.com\/en\/#website"},"datePublished":"1967-04-01T01:00:00+00:00","dateModified":"2022-11-28T01:16:18+00:00","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.rbc.com\/en\/about-us\/history\/letter\/april-1967-vol-48-no-4-a-person-of-quality\/"]}]},{"@type":"WebSite","@id":"https:\/\/www.rbc.com\/en\/#website","url":"https:\/\/www.rbc.com\/en\/","name":"RBC","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.rbc.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/rbc.com\/en\/about-us\/history\/letter\/april-1967-vol-48-no-4-a-person-of-quality\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"April 1967 &#8211; 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