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Communicating with Us Safely

If you are an RBC client and looking for information or assistance, please call 1-800-769-2511. For more contact options and information, visit our contact page.

Regular, unencrypted email is not secure. You should never include personal or confidential information in a regular email. To discuss your personal information with us safely, send us a message via the RBC Royal Bank Online Banking message centre or one of our other secure message centres, or call us at 1-800-769-2511, or visit a branch.

RBC will never ask you to provide, confirm or verify personal, login or account information through regular email, text message, or phone calls, or ask you to sign in to any online service. If you receive an email that appears to be from RBC asking you to do any of these things, please forward it to and then delete it.

For more information, please visit Email Scams.

Cyber Security Research

RBC is committed to keeping our clients safe by being at the forefront of cyber security innovation. Our dedicated team uses leading edge technology to protect our clients and our business every day. We also partner with universities to drive research in cyber security and privacy tools to help develop Canadian talent and expertise in this increasingly vital field.

To see available job opportunities in cyber security at RBC, visit (link:

Read about our partnerships with Waterloo University and Ben-Gurion University here:

Need to Report Online Fraud?

Call Us
1-800-769-2555 (online services)
TDD/TTY: 1-800-661-1275