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Secure Email > Secure Webmail

Secure Webmail

Receiving and Replying to Secure Webmail

Steps for an RBC client:

  1. Open the email with the subject "RBC Secure Webmail/Courriel sécure:" in your inbox.
  2. Open the Click2View.html attachment by double-clicking or using the "Open" or "View" action within the email application.
  3. A new browser window should open automatically. In the "Password" field, enter the password given to you by the sender at RBC and press "OK".
    RBC Secure Webmail/Courriel Sécure RBC
  4. The secure email will be displayed, and any included attachments may now be opened. Large email messages may take several minutes to display.
  5. To reply securely to the email, press the "Reply" button located at the top of the RBC Secure Webmail Message.
    RBC Secure Webmail
  6. Attachments can be securely included in the reply email by pressing the "Attach a file" button.
    RBC Secure Webmail
  7. Enter your message and then press the "Send" button located at the bottom of the message.
    RBC Secure Webmail