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Governance and Ethics

 

Anti-corruption policies

RBC's Code of Conduct is a comprehensive document, covering topics including corruption and bribery. In addition, RBC has policies, programs and procedures in place to combat corruption, including:

These policies were reviewed in 2006 to reflect changes in RBC's standards as well as the regulatory and industry environments. The policies are reviewed annually to ensure continued compliance.

RBC companies and employees are subject to the laws, rules and regulations of all countries in which they operate. These laws include, but are not limited to, banking laws, securities laws and regulations, laws prohibiting the dealing with corrupt foreign officials, as well as employment legislation. RBC complies with all regulations in the jurisdictions in which it conducts business.

Internally, we have formal committees on process and technology solutions to address risks. In addition, the Office of the Superintendent of Financial Institutions (OSFI), Canada's primary banking regulator, audits our compliance with Canada's Proceeds of Crime (Money Laundering) and Terrorist Financing Act, which demonstrates the government's commitment to fight money laundering and contributes to international efforts to detect, deter and prevent money laundering and seize criminal and terrorist funds.

RBC provides ongoing training for employees with respect to money laundering and terrorism financing through web based training, presentations, employee communications vehicles (newsletters, websites, meetings etc.) and conferences.

Anti-Money laundering policy

RBC Financial Group companies are required to apply appropriate scrutiny and monitoring measures to high-risk clients whose business activities are known to be susceptible to criminal activity or have been designated as high risk for money laundering. Our Global Anti-Money Laundering Compliance Group is dedicated to the continuous development and maintenance of policies, guidelines, training and risk assessment tools and models to help our employees deal with ever-evolving money laundering and terrorism financing risks.

RBC actively participates in global industry groups dealing with Anti-Money Laundering and Anti-Terrorist Financing. We consult with Canada's national financial intelligence unit, the Financial Transactions and Reports Analysis Centre of Canada (FinTRAC) to ensure that we are effective in our reporting of prescribed transactions. To enhance our anti-money laundering capabilities, we implemented an enhanced software system to detect, track and analyze transactions for suspicious activities.

In 2007, every RBC employee worldwide, regardless of their role in the organization, took an anti-money laundering/anti-terrorism financing course and exam. The course was tailored for each business, function and geography with material specific to the laws of 38 countries and jurisdictions in which we operate. Our Global Anti-Money Laundering Compliance Group develops and maintains policies, guidelines, training and risk assessment tools and models and other controls to help our employees protect RBC and our clients, and to ensure we are managing ever-evolving money laundering and terrorism financing risks. Our controls in this area incorporate Know Your Client rules established by various regulators to ensure we properly identify our clients and protect against the illegal use of our products and services.

Learn about our anti-money laundering certifications.

Anti-Terrorism Policy

As part of the global fight against Terrorist Financing Activities, countries around the world have enacted regulations aimed at combating terrorism that typically prohibit dealings with certain entities and individuals, and require financial institutions to file reports with regulators and other authorities as required.

RBC units and their directors, officers, and employees will not knowingly enter into transactions with, or provide or assist in providing, directly or indirectly, financial services to, or for the benefit of, states, entities, organizations and individuals targeted by applicable anti-terrorism measures. Failure to comply with applicable anti-terrorism measures can result in fines against RBC and/or its directors, officers and employees, possible imprisonment for individuals and severe reputational consequences for RBC.

In order to effectively meet these requirements, RBC has implemented automated systems for scanning client names against various terrorist and control lists daily, including scanning of payments against OFAC and other control lists, as per Terrorist Financing regulations.

In 2007, every RBC employee worldwide, regardless of their role in the organization, took an anti-money laundering/anti-terrorism financing course and exam. The course was tailored for each business, function and geography with material specific to the laws of 38 countries and jurisdictions in which we operate.


Know Your Client Policy (Client Due Diligence)

Financial institutions around the world are increasingly recognizing the importance of implementing and maintaining adequate controls and procedures to ensure that on a reasonable and practicable basis they know with whom they are conducting business.

RBC businesses must perform adequate due diligence on new and existing clients to understand with whom we are dealing and to comply with applicable anti-money laundering, anti-terrorism and economic sanctions legislation regulatory guidance, suitability regulations and related policies.

The consequences of any lack of vigilance in this area can be severe. Facilitating a financial transaction while willfully or recklessly disregarding the source of a client's assets or the nature of a client's transaction can result in criminal and/or civil liability for the employee and/or RBC. Consequently, conduct inconsistent with this Policy may subject the employee involved to corrective action, up to and including termination of employment, as well as possible civil and criminal penalties.

Economic Sanctions Policy

RBC companies, and all their units globally, as well as their directors, officers, and employees will not knowingly conduct business with states, entities, organizations and individuals targeted by the economic sanctions of the jurisdictions where they are located or where they operate. In addition:

  • We will not knowingly conduct business with states, entities, organizations and individuals targeted by the economic sanctions of other jurisdictions that are applicable to them by reason of their country of incorporation or of citizenship, to the extent provided by such economic sanctions; and

  • We will not knowingly do anything that causes, assists, or promotes, or is intended to cause, assist or promote, any act which they would be prohibited from doing directly.
Position on Tax Havens

RBC supports the laws enacted by Canada and the other jurisdictions where it carries on business that are designed to deter tax evasion, tax fraud, money laundering and other criminal activities. RBC and our employees are expected to comply with all laws and regulations that govern our businesses in the various jurisdictions in which we operate. We also contribute to the effort to eliminate abuses by working with international organizations to enhance policies and rules that govern the global financial system.

Political Contributions and Lobbying

RBC's policy on political donations is built into our Code of Conduct as follows:

RBC companies will make only those contributions permitted by law to a political party, candidate, or campaign and only as an expression of responsible citizenship - not to "purchase" favours or to gain improper advantage. Contributions to political parties, riding associations, and candidates are not included in the corporate philanthropy program. Head Office decides on and reports such contributions separately for RBC companies. Employees are encouraged to take their citizenship seriously and to participate in general political processes such as school board, municipal, provincial and/or federal elections, etc.

RBC Financial Group no longer makes corporate donations to federal political parties through any part of our company in Canada. RBC makes political donations to provincial parties, to the extent permitted by law or internal policy. RBC' s participation in provincial political donations is limited and restricted depending upon the respective province and territory. Political donations to municipal politicians are not permitted.

In the United States, we do not provide political donations to any party at any level of government. Neither is the corporation permitted to donate to PACs (Political Action Committees). In the United States, our employees are permitted to raise monies through federal and state Political Action Committees for candidates. Funds donated by employees are reported to the Federal Election Commission and to appropriate state regulators, such as the North Carolina Board of Elections.

RBC has a credit policy relative to lending to political parties or candidates, in order to ensure all requests are treated in a fair, consistent and equitable manner, while freeing the bank from perceived political bias and resultant reputation risk.

Anyone who lobbies on behalf of RBC must register with the Office of the Registrar of Lobbyists (federal government), under the Lobbiest Registration Act. A list of all registered lobbyists in Canada is publicly available, including RBC lobbyists.

Related Links
  Our Code of Conduct
  Anti-Money Laundering Certifications


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