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Small Business
RBC was founded on the initiative of eight Halifax merchants
back
in 1864, and we have recognized the importance of small business
ever since. RBC has over half a million small business clients
in
Canada, the United States and the Caribbean. At the heart
of our
commitment to these clients is our pledge to listen, understand
and
respond to their needs and to provide tailored solutions.
This section covers:
Leadership
Canada
- RBC is a market leader, serving approximately one in
every four business clients in Canada.
- We have over 750 RBC account managers, business and personal,
dedicated to managing the needs of small business owners
in Canada.
- We are the market leader for women entrepreneurs in Canada,
with approximately 19% market share.
United States
- RBC Bank has approximately 160 bankers who serve small
business including 60 account managers dedicated to business
banking and 100 account managers dedicated to the community
banking segment.
- Our 430 plus banking centre managers also have business
segment goals.
Caribbean
- RBC serves more than 1,000 small business customers in
the
Caribbean.
Access to Credit
RBC is committed to helping small, commercial and corporate
businesses prosper. Providing debt financing or credit is
one of the ways we help businesses to grow and succeed, whether
they are starting, maintaining or expanding their operations.
RBC offers a host of credit solutions tailored to meet the
needs of diverse businesses at various stages. As part of
our annual Canadian Public Accountability Statement, RBC discloses
the number of business clients we lend to across Canada, and
the amount of credit made available to them. See Debt
Financing for Canadian Businesses.
But access to credit is only one need of small business clients.
We also strive to meet other needs by providing the best possible
products, advice and expertise. For instance, in 2008 RBC
streamlined the process for Canadian small business clients
to access U.S. banking services through RBC Bank's Small Business
Solutions Centre.
Knowledge experts
There aren't one-size-fits-all solutions for small business
clients.
We serve a diversity of industries, and have dedicated specialists
to meet their needs. For instance:
- We tailor products and services for professionals, franchise
owners and public sector organizations in Canada and the
United States.
- Consistent with the changes occurring within the Canadian
manufacturing sector, we have expanded our capabilities
to serve the broader supply chain sector. We have almost
250 supply chain specialists located across Canada dedicated
to serving manufacturing and supply chain companies, including
wholesale, transportation and logistics.
- We are the market leader in helping knowledge-based industries
in Canada, with almost 50 specialized account managers and
risk managers dedicated solely to this sector.
- We are the market leader for women entrepreneurs in Canada.
Our Women's Champions Network is made up of frontline sales
leaders from across the country.
- We provide tailored services and advice to help young
people start and grow their businesses.
- In 2008, we helped retail business owners across Canada
by hosting events where we provided specialized advice and
panel discussions. We also sponsored the Retail Council
of Canada, and launched the Retail Security Self Assessment
guide book in partnership with the Retail Council of Canada.
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