The Ombudsman helps clients resolve financial services disputes with RBC in an impartial and voluntary private forum. This annual report provides an overview of number of client complaints, a summary of key client issues, and information on how to access the services of the Ombudsman.
RBC Royal Bank's Definitive Guide series offers practical advice
to help small business owners be more successful. Topics range from Marketing for Small
Business, to Business Tune-Ups to Streamlining Your Business.