Question 3: Please choose “True” or “False”.
When you are at your place of work, you can trust that phone calls which you receive requesting proprietary business information are valid. You don’t have to verify phone requests at the office, to the same extent that you do for calls which you receive outside of the office, if the caller knows information such as your title and manager’s name.
Most calls which you receive at the office are for legitimate business reasons. However, it is entirely possible that a fraudster could contact you, trying to obtain either confidential personal or financial information or proprietary business information from you, by pretending to be a co-worker or other trusted person.
Protect Yourself: How do you tell the difference between a legitimate call that you receive and a fraudulent one? Fraudsters will pressure you to provide information, for any number of urgent reasons. Legitimate callers will not pressure you. They will understand when you offer to call them back so that you can verify the legitimacy of their request.
So, your first step is, once again…verify the request by using an independent source. That may be as simple as checking with your manager or with a Privacy or Information Security representative in your company.