Question 2: Please choose “True” or “False”.
You upgraded your grandparents’ telephone service to include “call display”. Now you won’t have to worry about them falling victim to telephone scam artists who might masquerade as someone your grandparents know or as a representative from a legitimate company. With “call display”, the identity of the caller will always be displayed.
Today’s telephone technology can allow a caller to block their identity and number from being displayed. With special equipment, it can also let a caller display a completely different name or number, even one that belongs to a legitimate company.
Protect Yourself: Warn your family members to be wary of any caller that wants them to divulge confidential personal or financial information, especially those that want them to send money. No one should rely solely on “call display” to determine if a caller is who they claim to be. Before taking any other action, always verify the request with an independent source. That means you don’t use any numbers provided by the caller, when you check to see if the request is valid.