Concerned about the safety of your personal and financial information?

While RBC employs rigorous security and technological safeguards, you can help too. Here's how!

10 Tips for Safe Computing

1. Protect your personal information. Be aware of current online ploys that try to get you to provide personal and/or financial information. Do not respond to unsolicited emails or phone calls that ask for confidential information.
   
   
2. If you don't know the source of an email or if it looks suspicious, do not open it. Never click on a link or attachment in an email that you suspect may be fake.
   
   
3. Remember to log off. Ensure that you always properly log off and close your browser. This will prevent others from being able to view this information later.
   
   
4. Safeguard your PINs and passwords. Never share your passwords and use ones that are difficult to guess, preferably ones that include a mix of letters and numbers. Change your passwords frequently.
   
   
5. Be wary of pop-up windows, especially those that request financial or identification information. Avoid clicking any "action" buttons within a suspect pop-up window.
   
   
6. Keep your computer healthy. It is very important to check the websites of your operating system and web browser vendors for software "patches" and updates in order to protect against software vulnerabilities.
   
   
7. Use antivirus software. Antivirus software can protect you from potentially damaging viruses that can enter your computer without your knowledge. You should always use up-to-date antivirus software and one that is capable of scanning files and email messages for viruses.
   
   
8. Use personal firewalls. A firewall creates a barrier between your computer and the rest of the Internet. It can help to protect against malicious attacks and block certain types of data from entering your computer.
   
   
9. Use anti-spyware. Anti-spyware will help to protect your computer against unwanted software from being installed without your knowledge. Anti-spyware also helps protect against slow performance.
   
   
10. Use anti-spam software. Spam is a growing source of computer viruses. Use up-to-date anti-spam software along with your antivirus software. If you receive spam, remember this: don't try, don't buy and don't reply. Just delete it.
    
    

Read our Helping to Prevent Fraud in Your Business check list and find out more about protecting your computer.