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Global Privacy & Security > Our Privacy Principles > Your Right to Access Your Personal Information

Your Right to Access Your Personal Information

  • In the normal course of business, you receive periodic access to information in the form of transaction activity records, including account statements and trade confirmations. This information is routinely available to you through mailings, secure online sites and telephone banking.
  • If you want to access any personal information we hold about you, you may submit a written request to your branch or office where you do business to obtain access to such information. To avoid delays in obtaining your information, please provide sufficient detail to permit us to identify you and the specific information that you are requesting.
  • Please note that there may be instances where access may be restricted as permitted or required by law. We will advise you of the reasons for restricting access subject to any legal or regulatory limitations.
  • You can request, where applicable in your jurisdiction, restriction, portability or removal of the personal data that we process about you at any time by sending a request to your relationship manager or account representative or alternatively, the Data Protection Officer at

If you have any questions about our privacy policies and how they relate to you please contact us.