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Privacy & Security Canada > How We Protect You > How RBC Helps to Protect You Against Fraud
How RBC Helps to Protect You Against Fraud
We believe that working together is the best way to safeguard against financial fraud. We have a team of dedicated fraud experts working 24/7 to prevent, detect and investigate fraud and we work closely with industry associations, government and law enforcement. We invest in emerging and new technologies and maintain rigorous security procedures to ensure that you can enjoy doing business with us in a safe and secure environment.
- We build fraud prevention measures into our due diligence process and regularly upgrade our fraud detection/prevention systems.
- Fraud detection and prevention activities are part of our normal business activities.
- Although technologies can make it easier for fraud to occur, we employ around the clock sophisticated monitoring systems and controls to detect and prevent fraudulent activity.
- We may proactively contact you directly or via automated call to alert you or to confirm the legitimacy of certain account transactions. You can identify yourself and access an alert delivered via an automated call using your postal code or date of birth. If you feel uncomfortable with automated call authentication, discontinue the call and call us back using a published telephone number or the caller display number that you have independently verified as valid, prior to providing any information.