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RBC named Global Retail Bank of the Year for the second year in a row by Retail Banker International

Unprecedented achievement by a North American bank

 

TORONTO, May 22, 2015 -  The employees of RBC were once again honoured with the most prestigious international prize that Retail Banker International (RBI) can bestow at its annual awards competition - Global Retail Bank of the Year.

The RBI Awards are a well-established global competition and highly regarded within the industry as a mark of exceptional performance. In addition to being named Global Retail Bank of the Year for the second consecutive year, RBC was shortlisted in two other categories including North American Retail Bank of the Year and Best Branch Strategy.

“RBC outperformed its global peer group for the second year by delivering outstanding results in a variety of key measures, including return on equity, profit before tax per FTE, efficiency ratio, and loan to deposit ratio,” said Douglas Blakey, Group Editor Consumer Finance Titles at London-based Timetric. “And these results have produced impressive returns for stockholders, with a 23 per cent per year total shareholder return, and a 37 per cent increase in quarterly dividends over the last three fiscal years.”

RBC is the only Canadian bank to capture RBI’s top honour, and the only North American bank to earn the distinction two consecutive years in a row - an unprecedented achievement in a competition that attracted close to 400 nominations from the world’s most successful banks.

“We’re truly proud and honoured to be recognized on the world stage for another year of exceptional commitment to our clients, shareholders and communities,” said Dave McKay, RBC’s President & Chief Executive Officer. “This award is a direct reflection of the dedication and passion of all our retail employees.”

This year’s RBI awards program marks the fourth year in a row that RBC has been among the most recognized banks. Prior to winning Global Retail Bank of the Year in 2014 and again this year, RBC was named Best Retail Bank in North America in 2012 and 2013. In the history of the RBI Awards, no other Canadian bank has ever achieved this level of international recognition.

RBI is one of the world’s leading sources of retail banking news and information from around the world. It is part of Timetric, a leading provider of online data, analysis and advisory services on key financial and industry sectors. More about the RBI Awards 2015.

ABOUT RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We employ approximately 78,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 39 other countries. For more information, please visit rbc.com.

RBC supports a broad range of community initiatives through donations, sponsorships and employee volunteer activities. In 2014, we contributed more than $111 million to causes worldwide, including donations and community investments of more than $76 million and $35 million in sponsorships.

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For more information, please contact: Georgia Maxwell, Corporate Communications, 416-974-0833