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About RBC > Media Newsroom > News Releases > RBC hires Bruce Ross to lead Technology and Operations

RBC hires Bruce Ross to lead Technology and Operations

Ross brings extensive business and technology experience to RBC

TORONTO, November 15, 2013 - Royal Bank of Canada (RY on TSX and NYSE) today announced that Bruce Ross will join RBC in early January 2014 as the Group Head, Technology and Operations. He will report directly to Gordon M. Nixon, RBC President and CEO, and join the Group Executive, the bank's senior management committee, reflecting the strategic importance of technology in the financial services industry.

"Bruce brings 28 years of technology experience to RBC and I am delighted to welcome him to the bank. His global perspective, business experience and client-focused approach will help ensure we meet the changing needs of our clients through innovative solutions, while maintaining the safety and soundness as well as efficiency and effectiveness of our technology platforms," said Nixon.

In his role, Mr. Ross will set the strategic direction and oversee overall management of global technology and operations for RBC, which includes applications development, infrastructure and enterprise operations.

A seasoned executive with broad technology and business experience, Mr. Ross joins RBC from IBM, where he was most recently the General Manager, Global Technology Services, North America. As a member of IBM's strategy team which sets the long-term direction of the company, he was responsible for business strategy in the emerging areas of cloud, mobility, social and analytics. His prior roles include General Manager, Global Technology Services, Europe and General Manager and President, IBM Canada. Bruce's areas of responsibility have included providing thought leadership and services to global financial institutions.

Mr. Ross has an engineering degree from the University of Western Ontario and has been active in a number of business and community organizations in Canada.

"Over the past four years, our Technology and Operations group has benefitted tremendously from the leadership of Chief Administrative Officer and Chief Financial Officer Janice Fukakusa," noted Mr. Nixon. "I want to thank Janice for her leadership, for strengthening business and technology alignment and for the successful delivery of a number of large-scale projects. She has effectively positioned the T&O group for continued success."

As CAO and CFO, Janice Fukakusa's other responsibilities remain the same and include finance, corporate treasury, taxation, investor relations, general counsel and enterprise services, as well as chairing the RBC Group Operating Committee.

About RBC
Royal Bank of Canada (RY on TSX and NYSE) is Canada's largest bank as measured by assets and market capitalization, and is among the largest banks in the world, based on market capitalization. We are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management services, insurance, and investor services and wholesale banking on a global basis. We employ approximately 80,000 full-and part-time employees who serve more than 15 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 44 other countries. For more information, please visit

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