RBC Investor Services Awarded Top Rated Status
in Global Custody Survey
LONDON, December 21, 2012 - RBC Investor Services
has been awarded 'Top Rating' in Global Custodian's 2012 Global
Custody Survey across four categories.
RBC Investor Services was rewarded with 'Top Ratings' in
the 'Europe' and 'Fund Manager' categories for the fourth
consecutive year, as well as in the categories for 'clients
less than $1 billion' for the third year and in the '$10 billion
+' category for the second year. RBC Investor Services was
also voted 'Best in Class' across 36 service areas in three
of the categories, receiving more from fund managers than
any other participant.
Tony Johnson, Global Head of Sales & Distribution at
RBC Investor Services, commented: "Our success in this
year's survey is testament to the dedication of our staff
and the strong partnerships we have developed with our clients
around the world. We are committed to providing an exceptional
client experience and we are delighted that this is reflected
in the Global Custodian survey results."
Clients commented on the quality of their service providers
in the survey. According to one client, RBC Investor Services
demonstrated "an excellent customer driven relationship,
with support from a strong, experienced and knowledgeable
client service team." Another respondent pointed to RBC
Investor Services' "fantastic settlements team and tax
service," while a third concluded "our custodian
meets 100% of our needs."
Notes to editors:
The Global Custody Survey is based on opinions and feedback
from clients of global custodians. RBC Investor Services consistently
receives Top Rated status in multiple categories in this benchmark
In order to attain a 'Top Rating' in any category, a service
provider must secure an average weighted score superior to
the average weighted score achieved by all providers in the
survey. 'Best in Class' awards go to any provider that achieves
an overall weighted average score that equals or betters the
global weighted average score achieved by all providers in
that combination of respondent and service area.
About RBC Investor Services
RBC Investor Services, part of Royal Bank of Canada (RY on
TSX and NYSE), is a premier provider of investor services
to asset managers, financial institutions and other institutional
investors worldwide. Our unique approach to domestic and cross-border
solutions, combined with award-winning client service and
the expertise of 5,500 professionals in 15 markets, helps
our clients achieve their ambitions.
RBC Investor Services ranks among the world's top 10 global
custodians with USD 2.9 trillion (CAD 2.8 trillion) in client
assets under administration and is a wholly-owned subsidiary
of Royal Bank of Canada, one of the largest and most financially
sound banks in the world.
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For more information, contact:
Jason Graham, +1 416 955 5800
+44 (0)20 7653 4978