RBC Royal Bank Supports Residents of Slave Lake through
Loan Deferral Program
RBC donates $25,000 to the Red Cross for residents of Slave
CALGARY, May 18, 2011 - RBC Royal Bank announced
today that, effective immediately, RBC clients affected by
the fire in Slave Lake may defer their mortgage and personal
loan payments for up to one year. Special accommodation may
also be arranged for credit card payments through an RBC branch.
Small business clients will also be afforded special accommodation
through their account managers.
"We are deeply saddened by the devastation in Slave
Lake. Our thoughts are with the residents, friends and families
who were impacted by this tragedy," said Kevin Kleininger,
regional vice-resident, Peace Country, RBC Royal Bank. "The
well being of our employees and clients is our top priority.
We hope the loan deferral program will provide peace of mind
in this time of need."
RBC has made a $25,000 donation to the Red Cross to help
assist families affected in Slave Lake. The bank is also collecting
donations at all RBC locations across Canada and channelling
the funds to the Canadian Red Cross to support its efforts
to assist the fire victims.
"As part of the Slave Lake community, we are committed
to helping it rebuild. We will work with each of our clients
in the coming weeks to determine their needs and provide financial
advice," said Kleininger.
RBC's branch in Slave Lake is currently closed. Clients may
access their accounts using online and telephone banking,
ATMs or the closest RBC branch. Clients who have to use a
competitor's ATM machine will be reimbursed for the Interac
fee by calling 1-800-ROYAL-11 or visiting any RBC Royal Bank
Royal Bank of Canada (RY on TSX and NYSE) and its subsidiaries
operate under the master brand name RBC. We are Canada's largest
bank as measured by assets and market capitalization and are
among the largest banks in the world as measured by market
capitalization. We are one of North America's leading diversified
financial services companies and provide personal and commercial
banking, wealth management services, insurance, corporate
and investment banking and transaction processing services
on a global basis. We employ approximately 79,000 full- and
part-time employees who serve more than 18 million personal,
business, public sector and institutional clients through
offices in Canada, the U.S. and 56 other countries. For more
information, please visit www.rbc.com.
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For more information, please contact:
Fisher, RBC Public Affairs
O: 403-292-3970; C: 403-542-0617