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RBC Insurance advises Canadian travellers: Don’t let the flu interfere with your holiday travel plans

TORONTO, November 24, 2009 — As the busiest time of the year for travel approaches, RBC Insurance offers Canadians important travel advice as it relates to this year's flu season and H1N1.

"With many Canadians debating over whether they should travel during the flu season to visit friends and family for the holidays, it's important that they are aware of how travel insurance can protect them financially," said Martha Turnbull, director, Assistance and Claims, RBC Insurance Company of Canada.

Ms. Turnbull is available for media commentary to discuss the benefits of travel insurance and why Canadians shouldn't be discouraged from travelling this flu season.

Here are some frequently asked questions posed by Canadian travellers regarding seasonal flu and H1N1:

1. Can I cancel my trip because I have become ill with seasonal flu or H1N1? Trip cancellation insurance provides coverage if you become ill with the flu, as long as you purchased your insurance policy before developing flu-like symptoms and received confirmation from a doctor that you have the flu.

2. If I get the H1N1 vaccination and exhibit side effects before my travel date, can I cancel my trip? Trip cancellation insurance provides coverage if you develop side effects from the vaccination, as long as you have purchased your insurance policy before developing side effects and received confirmation from a doctor that you have side effects.

3. If I get the H1N1 vaccination and exhibit side effects while travelling, am I covered? Emergency medical insurance and trip interruption insurance will provide coverage for emergency medical treatment and additional costs such as accommodations, meals and transportation if you exhibit side effects from the H1N1 vaccination while travelling and can't return home as scheduled.

4. Can I change the dates on my travel insurance policy because I have become ill with the seasonal flu or H1N1 and can't travel? If you get the flu, you may be able to change your travel dates for no extra cost as long the length and cost of the trip remains the same.

5. If I get the seasonal flu or H1N1 while travelling, am I covered? Emergency medical and trip interruption insurance will provide coverage for emergency medical treatment and additional costs such as accommodations, meals and transportation if you get the seasonal flu or H1N1 while travelling and can't return home as scheduled.

6. If I didn't purchase travel insurance at the time I booked my trip and I am worried about H1N1, can I still purchase it? Some insurance companies may allow you to purchase travel insurance at any time right up to your departure date, but it must be purchased before you develop flu-like symptoms.

7. What happens if I am denied boarding at a Canadian airport or denied entry at my destination, as a result of exhibiting flu-like symptoms? If you are denied boarding or denied entry as a result of exhibiting flu-like symptoms, trip interruption insurance provides coverage as long as you have purchased your insurance policy before developing flu-like symptoms and received confirmation from a doctor that you have the flu.

8. Can I cancel my trip because I am afraid of getting the seasonal flu or H1N1? Travel insurance companies have products that are designed to provide coverage for a variety of situations, but fear of getting the flu is not usually covered.

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For more information or to arrange an interview, contact:

Margie McNeil, RBC Insurance, 905.606.1425, margie.mcneil@rbc.com

André Roberts, RBC Corporate Communications, 416.974.3180, andre.roberts@rbc.com

 



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11/24/2009 08:49:45