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News Releases


RBC Insurance first Canadian travel insurance company to offer InRoomMD service

Doctors make "on the road" house calls for Canadians travelling in U.S.

MISSISSAUGA, May 15, 2008 — Clients travelling to over 20 major U.S. cities have immediate access to quality acute medical care, thanks to InRoomMD. This travel healthcare concierge program provides "in-room" hotel visits 24/7, whenever possible, saving travellers the inconvenience of having to search for medical assistance while visiting their destination.

RBC Insurance®, the leading provider of travel insurance products and emergency assistance services in Canada, was the first Canadian travel insurance company to sign on with this program in the U.S. Over the past two years, the company estimates that over 980 of its travel insurance policyholders have taken advantage of the program, while travelling in the U.S.

"The 'wow' factor of on the road house call service consistently brings compliments from our policyholders," said Stan Seggie, president and CEO of the travel insurance division of RBC Insurance. "They really appreciate the convenience and security of not having to leave a hotel in search of urgent local health care within an unfamiliar city, let alone within an unfamiliar health care system."

Through its network of American-trained and board certified physicians, as well as its relationships with partner hospitals, InRoomMD offers, whenever possible, round the clock in-room diagnosis and treatment services for acute medical conditions. The medical care program also offers expedited access to assistance such as emergency room care.

"We are pleased with the favourable feedback RBC Insurance has been receiving for our Travel Healthcare Concierge Program," noted InRoomMD CEO Andrew S. Jacobson. "Going forward, our commitment remains steadfast to provide service that supports RBC Insurance in anticipating and surpassing their clients' expectations."

About RBC Insurance Inc.
RBC Insurance, through its operating entities, including RBC Insurance Company of Canada, Assured Assistance Inc. and The Liberty Marketing Corporation, provides a wide range of life, health, travel, home, auto and reinsurance products as well as creditor insurance services to more than five million North American customers. RBC Insurance is the leading provider of travel insurance and emergency assistance services in Canada and has also expanded into the U.S. travel insurance market.

Its travel insurance operations draw on more than 40 years of professional experience and provide a wide range of products and services through a network of over 4,000 travel agencies, as well as over the Internet and through bank channels, to more than three million individual and corporate customers annually. For more information, please visit www.rbcinsurance.com.

About InRoomMD*
InRoomMD, owned and operated by American Housecall Physicians, is a Travel Healthcare Concierge Program offering travelers immediate access to quality urgent and acute medical care while visiting the most popular U.S. travel destinations. The InRoomMD commitment to in-room physician care whenever possible is its trademark. Through its BeWell* and GetWell* programs, InRoomMD's doctors treat the most common urgent care symptoms such as colds, sore throat, headaches, allergies, stomach ache, and even jet lag bypassing the long waits associated with emergency rooms (ER) and urgent care centers. InRoomMD offers travelers per trip and annual subscriptions, as well as fee-for-service arrangements. InRoomMD's national network of American-trained, board certified internists and pediatric doctors, and other providers are fully credentialed based on the universal standards developed by the American Association of Preferred Provider Organizations (AAPPO). InRoomMD has active networks in Atlanta, Boston, Charlotte, Chicago, Dallas, Ft. Lauderdale, Houston, Las Vegas, Miami, Naples, Nashville, New York City, Orlando, Philadelphia, Phoenix/Scottsdale, San Diego, Sarasota/Clearwater, Tampa/St. Petersburg, Washington, DC, and Yuma, AZ. InRoomMD is in the process of completing network expansion in South Florida, California, New York, Texas and Colorado. For more information, please contact Andrew Jacobson at
1-704-643-7205. www.inroommd.com.

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Media Contacts

RBC Insurance
Kerry Gaetano,
(905) 816-5583, kerry.gaetano@rbc.com
Margie McNeil,
(905) 606-1425, margie.mcneil@rbc.com

Peggy C. Frank,
Frank Public Relations Worldwide, (818) 735-3591, pfrank@frankpr.com


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05/15/2008 08:07:12