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Special Reports

 

Working Canadians give employers a "B" grade in year-end performance review: RBC study

Survey notes few "A"s as many Canadians happy about their job

TORONTO, December 20, 2007 — Working Canadians gave their employers a passing grade in a year-end performance review that netted out four times as many B's and C's than it did As. This is according to a new workplace study from RBC which shows that while Canadians are just as satisfied with their jobs as they were in 1998, the percentage of "very satisfied" working Canadians has dropped substantially.

The RBC Survey, conducted by Ipsos Reid and titled The Competition for Canadian Talent, shows when it comes to grading their employers overall as a place to work, Canadians are stingy with the marks, with fewer than one in five workers (18 per cent) handing out an "A" grade. Forty-three per cent handed out "B" grades while 28 per cent think their employers are simply average "C"s. Fewer than one in ten (8 per cent) think their workplaces are worthy of no more than a "D" overall, while three per cent offered up a failing grade.

"A report card full of Bs and Cs generally indicates a need for improvement and this one isn't any different," said Christianne Paris, RBC's vice-president, Recruitment and Learning. "Employers committed to being successful are going to have to work harder and do better to attract and retain valued employees in the current competitive landscape."

According to the survey, almost nine in ten (86 per cent) Canadians are satisfied with their jobs, but only one-third (36 per cent) say they are very satisfied. This is a significant change from 1998 when RBC last checked the pulse of the Canadian workplace and half (49 per cent) the working population said they were very satisfied with their jobs.

  Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied
2007
36%
50%
10%
4%
1998
49%
36%
8%
6%
1997
47%
39%
9%
5%
1996
42%
46%
8%
4%

Those workers who tend to be most satisfied with their jobs are older workers, those in senior management and those earning more than $40,000 a year.

A good number of Canadians are less than happy about their jobs. Only half (51 per cent) of the survey respondents find their work to be challenging and interesting, with 15 per cent going so far as to say they find their jobs extremely boring. Just under half (47 per cent) feel it is getting increasingly difficult to make ends meet and 38 per cent consider their jobs as just a way to make money rather than a career. One-third (32 per cent) simply think there are a lot of good jobs, but no great jobs out there while 28 per cent describe themselves as being in a dead-end job.

Three-quarters (74 per cent) of Canada's working population say it's important to work for an employer whose values are in line with their own, demonstrating that how a company conducts its business also plays a huge role in how people feel about their work and their employer. Also noteworthy is that almost all (87 per cent) agree it is important to love and value the type of work they do and more than half (63 per cent) agree they need to be constantly challenged.

When it comes to personal relationships with their employers, 59 per cent agree they respect their employer, but only half (48 per cent) trust their employers or have a strong sense of loyalty (52 per cent) to them. In fact, if offered a comparable job with more pay somewhere else, 28 per cent would stay where they are. The same percentage (23 per cent) that consider the atmosphere at their workplace to be depressing also think their employers care only about shareholders. Fourteen per cent are concerned about losing their job.

"The competition for working Canadians is already fierce and it will continue to be even more so in the coming years as the baby boomers get closer to retirement age," noted Paris. "Creating inclusive working environments where people of all generations want to work and feel good about their jobs and their workplace is paramount to keeping this country's economy moving ahead at full-steam."

This is the first of a series of surveys on the Canadian workforce conducted for RBC by Ipsos Reid. These are some of the findings of an RBC poll conducted by Ipsos Reid between November 5 and November 15, 2007. The online survey is based on a randomly selected representative sample of 2052 Canadian full and part-time workers. With a representative sample of this size, the results are considered accurate to within ±2.2 percentage points, 19 times out of 20, of what they would have been had the entire adult Canadian population been polled. These data were statistically weighted to ensure the sample's regional and age composition reflects that of the actual employed Canadian population according to the 2006 Census data.

- 30 -

Media Contact:
Judi Levita, (416) 974-8810




 

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