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News Releases

 

Dell and RBC call for Small Business Excellence Award entries

New study underscores positive impact of technology on small businesses

TORONTO, August 22, 2006 — Dell Canada and RBC Royal Bank are on the hunt once again for small businesses using information technology (IT) in innovative ways for the second annual Small Business Excellence Award program.

Spoils for the winner include $25,000 in Dell products and services, and a full day with Dell executives, including Chairman Michael Dell, at the company's headquarters in Round Rock, Texas. The two runners-up will receive a Dell INSPRION™ notebook.

"Technology is a differentiating factor for many small businesses. Regardless of product of service, small businesses are utilizing technology to improve efficiency and customer service. It was true when Dell was a small business, and remains so today," said Greg Davis, president of Dell Canada. "We want to hear from Canadian small businesses that are using technology in innovative ways to serve customers and improve productivity, and reward the most exemplary firms for their efforts."

Added Kristina Depencier, head, Small Business, RBC Royal Bank, "We know that many Canadian small business owners are leaders in their field, and have taken a creative and ambitious approach to incorporating technology into their businesses. It is important to showcase their efforts and share their many great best practices."

According to AMI Partners Inc., Canadian small and medium sized businesses are expected to spend close to $19.34 billion CDN on IT by 2007, indicating an increased awareness and understanding of how technology can be used to help solve business problems. In fact, a growing number of Canadian companies are now using IT to help improve employee productivity, achieve parity with larger competitors, better interact with larger suppliers and partners, and meet evolving business needs.

"These innovative companies are proof that even very small firms without the luxury of full-time IT staff can use an integrated IT approach to gain substantial business rewards," said Laurie McCabe, vice president at AMI-Partners.

The award was originally established in 2004 in the U.S. by Dell. Canada's Dell and RBC Small Business Excellence Award is now in its second year and honours small businesses that instill the spirit of innovation and apply IT to improve the customer experience.

Entrants must be small businesses with 100 or fewer employees. Each must show how their business has used IT to drive a significant change or develop a competitive advantage in delivering superior customer value and experience. For a complete description of the criteria, rules and regulations, and to get an application, visit www.dell.ca/sbcontest. Submissions will be accepted online through October 20, 2006. No purchase or entry fee is required. Winners will be announced in December 2006.

Panel of Canadian Contest Judges:

  • Greg Davis, president Dell Canada
  • Kristina Depencier, head, Small Business, RBC Royal Bank
  • Howard Honickman, B.Comm, CA·IT, Adjunct Professor of Management, Joseph L. Rotman School of Management
  • John Warrillow, president and CEO, Warrillow & Co.

Last year's award winner, Dr. Jawad Minhas, used technology in his optometry practice to not only create a more efficient "electronic office," but also provide higher levels of patient education. "Winning the inaugural Dell and RBC Small Business Excellence Award increased my awareness of how technology can be used to improve the care my patients receive," said Dr. Minhas. "Every step of the way Dell has been engaged to ensure the most effective use of the prize money. This experience will help me extend the competitive advantage I need to provide my patients with the best possible service."

About Dell Canada Inc.
Headquartered in Toronto, Ontario, Dell Canada Inc. is a wholly owned subsidiary of Dell Inc. Dell Canada is among the leaders in desktop products, notebooks, servers and storage, and has offices in Toronto, Ottawa, Montreal and Edmonton. Information on Dell Canada and its products can be obtained on the World Wide Web at www.dell.ca.

About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell sells more systems globally than any computer company, placing it No. 25 on the Fortune 500. Company revenue for the last four quarters was $57.4 billion. For more information, visit http://www.dell.com. To get Dell news direct, visit http://www.dell.com/RSS.

About RBC Financial Group
Royal Bank of Canada (TSX, NYSE: RY) uses the initials RBC as a prefix for its businesses and operating subsidiaries, which operate under the master brand name of RBC Financial Group. Royal Bank of Canada is Canada's largest bank as measured by market capitalization and assets, and is one of North America's leading diversified financial services companies. It provides personal and commercial banking, wealth management services, insurance, corporate and investment banking, and transaction processing services on a global basis. The company employs approximately 70,000 full and part-time employees who serve more than 14 million personal, business and public sector clients through offices in North America and some 30 countries around the world. For more information, please visit www.rbc.com.

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Media contacts:
For Dell Canada:
Elynn Wareham
416-486-5910
ewareham@gcigroup.com

For RBC Royal Bank:
Kathy Bevan
416-974-8810
kathy.bevan@rbc.com

 

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