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What's changed and what's the same
March 28, 2004--You've probably noticed that our
websites look different than they used to. We've
launched a phased redesign of all our sites to make
it easier for you to find what you're looking for,
starting with the English homepages for all our Canadian
businesses. And while the appearance of our sites
may be changing, all the content you're used to finding
will remain the same, and we hope you'll find it
easier than ever to do your banking.
How to access your online banking and online services
We're now providing access to a wide range of online
banking and other online services from the same spot
on each of our businesses' homepages. This will be
especially convenient if you happen to use online
services from more than one of the companies under
the RBC umbrella. Just look for the words "Sign In" in
the upper left corner of the page. Here's an example
from our new RBC Royal Bank Personal Banking page:
How to find information about RBC Financial Group
All the information about RBC that used to appear
in the left hand navigation area on the homepage
of rbc.com can now be found by clicking on the "About
RBC" link found just underneath our logo on the left
hand side of the page. You'll be taken to an index
page that provides all the links you're used to seeing.
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Links to "Privacy", "Security", and "Legal Terms
and Use" will remain in the footer at the bottom
of all pages.
How to find products and services
From our businesses' homepages, all you need to
do now is identify whether you're an individual looking
for personal services, a company looking for business
services, or a corporation looking for corporate
services, and then select the geographic region you'd
like to find those services in. With one click, you'll
be taken to the information that's right for you.
If you're on the site of one of our Canadian businesses,
you can change your geographic preference or even
navigate between our different business groups from
the new global navigation bar at the top of each
page. Not sure if RBC Financial Group has the service
you're looking for? It's now easier for you to see
the wide range of products and services offered by
the various companies under the RBC Financial Group
umbrella, thanks to our new global navigation.
What's next
By the end of 2005, all our web pages will have
the same navigation, look and feel. Look for our
French sites to change in the Summer of 2004, and
the sites for our American and international operations
to change by the end of 2005.
We hope you like what you see, but more importantly,
we hope it's easier for you to find what you're looking
for, more quickly than ever before. After all, you've
got a life to live.
About our new advertising
Our new website design is an important way that
RBC is putting your needs first. That's also the
message we're taking to the public through our new
advertising, launching in English Canada on March
29, 2004.
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