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Investor Relations
FAQ - My Shareholder Information
My Dividends
My Shares
My Shareholder Information
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My Shareholder Information

  1. Who is the transfer agent and registrar for Royal Bank's common and preferred shares?
  2. Who should I contact if my address has changed?
  3. What can I do if my dividend check is lost?
  4. How can I replace my lost share certificate?
  5. How can I contact someone in Shareholder Services?
1. Who is the transfer agent and registrar for Royal Bank's common and preferred shares?

In Canada, our transfer agent is Computershare Trust Company of Canada.

2. Who should I contact if my address has changed?

For a change of address, shareholders can contact our transfer agent.

3. What can I do if my dividend check is lost?

If your dividend check is lost, stolen, destroyed or never received please contact our transfer agent, as soon as possible.

4. How can I replace my lost share certificate?

If your share certificate is lost, stolen, destroyed or never received, you will need to complete the necessary documentation for a replacement certificate and pay an indemnity bond premium equal to 3% of the market value of your lost shares. Please contact our transfer agent, as soon as possible.

5. How can I contact someone in Shareholder Services?

You can email us and we will respond during business hours.

Or, please contact us at:

Shareholder Services
Corporate Secretary's Department
Royal Bank of Canada
200 Bay Street
9th Floor, South Tower
Toronto, ON M5J 2J5
Phone: 416-955-7806
Fax: 416-974-3535

For financial information inquiries, please contact us at:

Investor Relations
Royal Bank of Canada
200 Bay Street
14th Floor, South Tower
Toronto, ON M5J 2J5
Phone: 416-955-7802
Fax: 416-955-7800

Throughout our Frequently Asked Questions, "Royal Bank" refers to the Royal Bank of Canada.


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