||Royal Bank was the first Canadian bank to install a computer, an IBM 1401, occupying a full room and used for accounting purposes.
||Canadian banks adopted the Magnetic Ink Character Recognition (MICR) system for encoding and processing cheques.
||Royal Bank opened its first computer centre in Montreal permitting routine functions to be performed on a larger scale outside the branch by a special department and allowing branch staff to focus on customer
||Royal Bank revolutionized Canadian banking by making the first banking transaction - a deposit - using a computer.
||The end of the 1960s saw the automation of mortgages, securities, mutual funds and the beginning of automated client services such as payroll and cheque reconciliation. Several major systems directly affected clients such as on-line savings, loans and term deposits and the introduction in 1968 of Chargex (Visa).
||Online computer banking was established in more than 140 branches.
||Over half of Royal Bank's branches in Canada used online banking services, and by the end of the 1970s, over 90 per cent were at least partially automated.
||Royal Bank introduced The Calculator Daily Interest Savings Account. The application of computers to banking processes revolutionized traditional banking services and permitted the introduction of new services that better met consumer needs.
||Royal Bank installed the first prototype of a PC-based Branch Sales Support System in Mississauga, Ontario transitioning paper-based branches to an electronic environment and removing "back office" functions out of "sales and service."