Marketplace

RBC is committed to ensuring the financial inclusion of diverse communities by making financial products and services to meet their distinct needs accessible. By offering customized and accessible services and products to diverse client markets and engaging diverse suppliers, we are able to grow new markets and more fully serve existing ones. RBC is a leader in introducing convenient alternatives for people to access their money and finances anywhere, anytime. We continue to expand and improve our branch networks, including online and telephone banking, and full service banking machines. We also provide banking access to a host of historically underserved groups through customized products, services, channels and community-based programs.

Geographic and Business Unit Priorities

In addition to company-wide priorities, individual business platforms and regions across RBC have diversity priorities reflective of the needs and opportunities that are particularly aligned to these business groups and/or geographic regions. Business units include: Personal & Commercial Banking, Capital Markets, Insurance, Wealth Management, Technology & Operations, and Functions. Here are some of their key diversity & inclusion prioriites:

• Persons with disabilities: Persons with disabilities have unique needs and RBC can better meet these needs by providing supportive employment environments that address visible and invisible disabilities and mental health, and banking products and services that are accessible through alternate formats.
• Aboriginal and Indigenous Peoples: RBC has a proud history of strong relationships with Aboriginal communities. We are committed to serving Aboriginal peoples by improving access to financial services, supporting economic development, creating employment opportunities, and fostering community well-being
• Lesbian, Gay, Bisexual and Transgender (LGBT) Inclusion: RBC believes in the full inclusion of members of the LGBT community, in our workplace, marketplace and communities. We are committed to investing in targeted programs to recruit and better serve members of the LGBT community, engaging in partnerships and dialogue both internally and externally to raise awareness of issues and solutions, and supporting community activities and programs that raise visibility and foster inclusion.

Enabling Business Clients

The success of RBC depends on the success of our clients. We recognize the impact of diversity on the success of our business and believe that our clients can also achieve further success through fostering diversity and inclusion within their own businesses. For this reason, RBC seeks to add further value to our business client relationships through the sharing our diversity knowledge and resources, and the results of our experiences and partnerships.

Supplier Diversity

As purchasers of goods and services, large companies like RBC can have a significant economic impact in the markets where we do business. Overall, our goal is to offer women and minority-owned suppliers the opportunity to increase or enhance sales to RBC and enhance the value of purchases we make with women and minority-owned businesses, especially in our major markets.