If your complaint concerns:

Creditor or Travel Insurance

Even if you have purchased your creditor or travel insurance through an RBC Royal Bank branch or contact centre, please select:

• RBC Insurance

Mutual Funds

If your complaint concerns account holdings or servicing of mutual funds through RBC Royal Bank branches, call centres or online services, please select:

• Royal Mutual Funds Inc.

RBC Direct Investing products or services

If your complaint relates to a self-directed investing account, please select:

• RBC Direct Investing

RBC Dominion Securities

If your complaint relates to a brokerage account where you have a relationship with an Advisor, please select:

• RBC Dominion Securities

RBC Phillips, Hager & North Investment Counsel

If your complaint relates to a managed investment account where you have a relationship with an Investment Counsellor or Portfolio Manager, please select:

• RBC Phillips, Hager & North Investment Counsel