Director, Communication Delivery Gateway – Sales Strategy & Effectiveness
Canadian Banking, Sales, P&CB
In my current role, I lead a team responsible for the integration of communication, delivery and gateway of sales and field operations initiatives across all sales roles/teams within Canadian Banking (CB). Working with various business partners, we are responsible for the development, design, communication and delivery of sales and field operations communications and initiatives that support 25,000 employees in our CB network.
My personal background and heritage is Ojibway. I’m status Indian and a member of Fort William First Nation as are my three children, my mother and sisters. Fort William is south of and adjacent to Thunder Bay, Ontario.
I started my career with RBC in 1995 through a summer internship program. One year later, I graduated from the Asper School of Business with a Bachelor of Commerce degree from the University of Manitoba and started full-time with RBC in 1996. While in university I was a member of the Aboriginal Business Education Program and one of their first graduates. Through that program I was introduced to RBC.
I have a number of defining moments in my career so far.
My relationship with Royal Eagles started about 10 years ago and I was an active mentor to several Aboriginal employees, which was my first mentoring experience. Today, I participate in Diversity Dialogues (a reciprocal mentoring program at RBC) and continue as an active mentor as well.
My personal connection to the Aboriginal community is obviously through my family. My mom, Doris Cyrette, is an Aboriginal artist and has always encouraged us to stay connected with our heritage. I have a very humble background given my family’s upbringing. My mom was raised by her grandmother. She grew up in Fort William and I still have a lot of family who live there. My mom didn’t have much as a child, nor did I, so my wife and I try as best we can to remind our children of how privileged they are. As a result, I try to remain as grounded as I can and trust me if I get out of line, my mom points me in the right direction!
I’ve been very fortunate in my career so far with RBC. I’ve held a number of really great roles. Some keys to success and principles so far are:
My advice would be to follow your dreams. Be ambitious. Set the bar high in your career ambitions. RBC has so much to offer and is such a great employer that your dreams and ambitions can likely be achieved within RBC.
I really enjoy golfing and going to the gym. Over the last few years I’ve taken a liking to running and recently qualified and then completed the Boston marathon in 2 hours and 59 minutes – one of my most significant personal accomplishments.