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Client Service Representative Training Program

Our goal in Personal Markets is to help our clients achieve their investment and financial goals through a wide range of financial services, including deposit accounts, investments and mutual funds, credit and debit cards, business and personal loans and residential and commercial mortgages – all supported by sound financial advice.

This is a highly visible, customer service oriented position within RBC branches and communities where we do business. You’ll put clients first by meeting, greeting and getting to know them – processing a variety of financial transactions and staying abreast of their emerging financial needs. You will also respond to customers by offering value-added advice, spotting opportunities and taking personal accountability for the resolution of their concerns. Part of this pivotal role will be to ensure personally that clients receive optimal service at levels that meet their individual financial needs, or to refer them to the appropriate sales individual or to alternate delivery channels.

To pursue the challenges offered by this dynamic training program, simply click on the Search for Jobs link and select your location of interest.

 

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Application Assistance

If you are a person with a disability and have questions or would like help with your application, please email our team.