RBC is Here with Help and Support

Our thoughts are with those affected by the devastation in BC. We’re committed to supporting the families and communities impacted by the wildfires and are offering special financial considerations and assistance to our clients during this challenging time.

To provide some relief for our affected clients, here are some ways we’re offering to help:

shield
Short term payment deferrals on mortgages, personal loans, home insurance, auto insurance and credit cards.
wallet
Fee reversals for any charges caused by overdraft, non-RBC ATM use, and early GIC withdrawals.
business
Special consideration will be afforded to Small Business and Commercial clients through their RBC account managers.
phone
Three months of complimentary telephone counselling through Ceridian for all home and auto insurance policy holders.

Our thoughts are with those affected by the devastation in BC. We’re committed to supporting the families and communities impacted by the wildfires and are offering special financial considerations and assistance to our clients during this challenging time.

To provide some relief for our affected clients, here are some ways we’re offering to help:

shield

Short term payment deferrals on mortgages, personal loans, home insurance, auto insurance and credit cards.

wallet

Fee reversals for any charges caused by overdraft, non-RBC ATM use, and early GIC withdrawals.

business

Special consideration will be afforded to Small Business and Commercial clients through their RBC account managers.

phone

Three months of complimentary telephone counselling through Ceridian for all home and auto insurance policy holders.

RBC Clients Affected

Clients affected by the wildfires who wish to discuss their specific financial needs and get personalized advice may call:

clients phone 1-800-769-2511
clients phone 1-800-769-2511

RBC Insurance Clients Affected

Insurance clients with questions or concerns about their policy or claim, or to file a claim, may call:


insurance phone 1-800-769-2526
insurance phone 1-800-769-2526

Clients can also access their accounts using mobile, online and telephone banking, ATMs or by visiting an RBC branch.

Committed to Communities of BC

To support those impacted by the fires in BC, RBC is committed to supporting the Canadian Red Cross with their relief efforts. Along with our financial support, RBC employees are eager to help. We invite BC charities to upload their volunteer opportunities on myCommunity.

Red Cross

Donations to the Red Cross

For those that want to help financially, donations to the Red Cross can be made at any RBC branch in Canada, or online at www.redcross.ca.