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Accessibility at RBC > Print Materials

Printed materials in alternative formats

You can receive RBC materials in a number of formats, including large type, audio cassettes, Braille and e-text.

Personal Deposit Accounts - Braille Statements

Our Personal Deposit Accounts - Braille Statements are based on community feedback and today's industry standards, using Grade 1 Braille, a format known for its universality. Some high level features of the Personal Deposit Account – Braille Statements include:

  • A "Contact us" section, providing both a phone number and website information
  • Transaction descriptions that clearly identify the type of transaction performed. For example:
    • "INTERAC purchase"
    • "Royal Foreign Exchange withdrawal"
    • "Wireless Banking funds transfer"
  • A summary section with the account's opening and closing balances, total deposits and withdrawals for the reporting period.
  • The inclusion of all statement messages on the Braille statement
  • The use of both sides of the paper to print the statement

Order Print Materials

If you'd like any of our brochures or other marketing materials in formats such as Braille, CD, large print and audio cassette, please call us at 1-800-769-2597.


Braille Statement Contact Information

For more information on our new Braille statement or other statement options, please call us at 1-866-246-5651.